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Customer Reviews of Global Auto Outlet

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12 reviews
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  • Scam, Bait and switch, and 25% Dealer Fee hidden until arrival.

    1 out of 5 starsby James on 07/08/2024

    Don’t trust this group. Manager “Amal” wouldn’t even share his full name even after I emailed a copy of my ID It took me 4 days just to get the price out of [non-permissible content removed].
  • Nice inventory

    5 out of 5 starsby Sean on 06/24/2024

    Their inventory is really nice and large. We found the perfect vehicle at a fairly good price. There was dealer fees but we thought they were inline or lower then other dealers we visited. Me and my wife are completely satisfied with our purchase. Please ask for Jamaal.
  • can not make online appraisals

    1 out of 5 starsby DMF on 05/07/2024

    I was conversing through email/text with someone, sent all information to get an online appraisal,(since I'm in SC and they're in MD) only to get a call from someone different asking me to bring the call in. They could not do an online appraisal. They said they'd have the car gassed up and ready to go if I wanted to make the drive, as to sweeten the deal. A waste of time. Don't bother.
  • Poor cosumer services,

    1 out of 5 starsby 2020 acadia on 11/14/2023

    Vehicle listed for sale on website and edmunds,turn out Vehicle not available was on hold at different dealership.and not available drove there to find out,as.no one gave me a answer over phone
  • Should have read these reviews before I drove out there

    1 out of 5 starsby Honda CRS buyer on 11/11/2023

    Car listed for $21,900 (Edmunds Great Price!). I asked on the phone for best price and was told they only discuss that after a test drive. I was ready to buy after the test drive but then the sales manager shows me an invoice that its base cost is over $26,000 and then over $29,000 with sales tax and destination charge added in! Claims I didn't read the small print that allows delaers to add substantial charges. Was not open to substantial negotiations. Obviously I didn't want to pay almost 50% more than I thought. Stay away!
  • DO NOT SEE ANY CARS HERE

    1 out of 5 starsby Sarah on 10/27/2023

    Read my fresh experience carefully, or you will regret driving there and wasting your time. The car posted on the website is NOT the price they will sell to you, they ask 6000 dollars more of the listing price. Also, the car you decide to take a look will never be available, even you text them in their building, and they are still telling you, yes, come to see the car, it is available. Then DO NOT go this place. I am wondering this place is just for money laundering, not a real place of selling cars.
  • Bait and Switch - Said car in stock 40 mins before arrival, car sold prior!

    1 out of 5 starsby AnonymousReviewer on 08/28/2023

    Sarah from Global Auto confirmed the car was in stock. 40 minutes before we arrived, Sarah said, "We'll make sure to have the car ready for (sic) when you arrive today". When we arrived, Sarah regretfully told us the car was sold a week ago but they had plenty of other cars for us to look at. We walked away immediately. TBH, do not waste your time with this dealership.
  • Scam alert -- Stay FAR away

    1 out of 5 starsby RW on 06/29/2023

    This is a scammy dealership that's everything you hate about dealers. They advertise a car that's a good deal and isn't really available, and then offer you far, far more expensive alternatives. Value your time and stay away!
  • Stay Away

    1 out of 5 starsby JD on 03/25/2023

    This dealer ropes you in with good deals then magically the car isn't available, but luckily they have great other options!!! Stay away.
  • Poor customer service

    1 out of 5 starsby Alison on 03/02/2023

    I reached out to them to discuss interest in a vehicle… two different people reached out and I responded to both not knowing who I was to be responding to. So I try to verify who is to be talking to me and I get no response. So I wait until later on in the day and I reach again and I still have yet to receive a response from anyone.
  • Be aware! Stay Away!

    1 out of 5 starsby Dan on 02/25/2023

    Tried to buy a car from this dealer -- they wanted to add a $4081 charge to the price of the vehicle!! A 25% increase to the price listed!! Be aware! Stay away!!!
  • False ads

    1 out of 5 starsby Really angry on 07/20/2020

    Do not believe them when they tell you they have a vehicle. Made an appointment and drove 1 1/2 hours and they said they sold it and all like it in 1 day.

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