Customer Reviews of BMW of Silver Spring
Review type:
Purchase of BMW 5 series
Great Experience with Nate
by Jo on 11/08/2023I had such a great experience with BMW of Silver Spring and Nate that I will be coming back for future purchases. Nate was very attentive made the process very easy.Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great team at BMW of Silver Spring!
by Stuart in SC on 10/21/2023I bought a car from 500 miles away, sight unseen and they went out of their way to make me feel comfortable that I was getting exactly what I thought. Scott Sohn was very professional and responsive, even on his days off. He and his team… took care of the paperwork and helping arrange transportation in a timely manner, I was driving within a week of deal acceptance. When you are buying a used car off the internet, one of the most important things a dealer can do is instill trust in the buyer, and no one did it better than Scott and his team at BMW of Silver Spring.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Happy customer
by RNewmark on 10/01/2023Dealership was very helpful in answering my questions and worked hard to expedite our purchase process.Hi Rnewmark, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Easy car buying experience
by Kan on 09/28/2023I recently purchased an x3 from Nate at BMW of Silver Spring and the process was smooth and efficient. Nate was absolutely fantastic, didn’t push me into buying and offered me a great price.Hi Kan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Great Car!
by PS on 09/18/2023updated 09/25/2023I recently purchased a car from BMW of silver spring and i got to work with Nate as my sales advisor. he was very patient and took his time teaching me about the vehicle.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
"Worth the wait..."
by Parker on 09/09/2023I find the BMW SUV's to be very attractive, but I'm a sedan person. I prefer a car. And that's the reason I selected the M340i. I was told from the very beginning that there was a waiting period for that vehicle. And that I could go online… to follow the status. At times I became a little inpatient, especially watching the You Tube videos of other M340i owners bragging! My salesperson R. Askew was sensational the entire time! Thanks Ron. So I say, "Worth the wait...."Hello Parker, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Great Deal, Awesome Experience
by Leah on 08/30/2023Nate was by far the most knowledgeable BMW salesperson I have had the pleasure to work with. I love my new 330Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying Experience
by MO on 08/24/2023Nate was great. I bought a jeep and it could not have gone smootherHi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
Great sales people and even better finance dept.
by Macwater5 on 08/22/2023Purchased an M3 competition through Scott Sohn at BMW of Silver Spring and had a wonderful experience from start to finish. Scott was professional and courteous throughout the entire process and fought to make sure I was able to get exactly… what I wanted out of the car I was building. The finance team is also wonderful and will not pressure you into buying additional warranties/protection plans that you do not want. They are very reasonable, and I highly recommend the entire dealership for their professional conduct and friendliness. I will be making this my BMW dealership of choice from now on!Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
iX Purchase at Silver Spring
by Thomas on 08/01/2023I recently purchased an iX 2024 from Scott Sohn. The vehicle is a great fun to drive. Scott is extremely knowledgeable about BMW products and responsive to our inquiries. Scott is extremely helpful for us to gain insights about iX and… understanding of the latest EV features, and reinforce our deep love for BMW products. I highly recommend Scott, Silver Spring, and iX, the ultimate driving EV.Hi Thomas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New BMW customer
by Miguel Mendez on 08/01/2023BMW of Silver Spring is very elegant and classy. There are no sales pressure or tactics. Miguel and John the manager was very professional.Hi Miguel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Wonderful Buying Experience w/ Nate Vitek at BMW of Silver Spring
by Ed King on 06/26/2023I purchased a used BMW M8 Competition from Nate Vitek yesterday. Nate provided all of the the requested information and went far and beyond his duties to ensure my wife and I were blown away with the overall buying experience. Highly… recommend working with BMW of Silver Spring! Make sure you ask for Nate!Hi Ed, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Nate was wonderful!
by Crystal Robinson on 06/13/2023Nate made my first experience with BMW a wonderful one. He quickly answered all of my questions and made sure to provide me with information that I didn't think of at the time. Nate made the buying process go smoothly by walking me through… each step so I didn't end up with any surprises. I would highly recommend Nate to work with anyone who wants this type of wonderful buying experience. I would highly recommend him to others for the great experience that I had.Hi Crystal, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
Nate is the best!
by Jax on 06/11/2023Trustworthy.Hi Jax, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing Service
by Vincent Nathan on 06/05/2023My client advisor Ron Askew was great! He knew the vehicles and provided answers to all my questions and good advice!Hi Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Transparency & Care
by Michael C on 06/02/2023The process with Nate was transparent and seamless. From assessing what my needs were at the very start, felt more comfortable in my car search. Thank you.Hello Michael, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Excellent Service Experience
by LBullock on 05/31/2023I got a service required notification and was able to get an appointment at Silver Spring for the next morning. My service advisor Brandi captured my requirements thoroughly. The video from the mechanic was informative and reassuring.Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
Buy your car at BMW of Silver Spring
by S Reeves on 05/26/2023I can't say enough good things about the BMW of Silver Spring dealership. When I was experiencing issues with my 2013 328i, I worked with Kimberly Drew in the service department. When it became apparent that I may need another vehicle, she… connected me with Nate Vitek in Sales. Thanks to Nate, I'm now driving a 2022 X2. Thank you Kimberly, Nate and the rest of the BMW team for a stress-free experience.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thank you BMW of Silver Spring!
by John on 05/23/2023Joanna McCarthy, General Sales Manager, did wonderful job finding and securing our 2023 Z4 after another BMW dealer told us that the BMW was no longer producing that model year of the car. She was super helpful in the design and ordering… process providing us updates on the car even before they appeared My BMW garage app tracker. Joanna coordinated the car delivery day processes and paperwork; her efforts made the event perfect! Joanna introduced us to Gen Awanohara, Business Manager, he provided us all the options in a no pressure manner, setting up the paperwork over the phone, thereby reducing our time at the dealership on car delivery day. On car delivery day, Gen went through all the documentation, gathered our information and signatures professionally and efficiently, our best car buying paperwork experience to date! Nate Vitek, Client Advisor, guided us through the car delivery day, introduced us to our new Z4, walked us through the My BMW app and answered our questions. He was a big help setting up the car for the ride home and quickly assisted when we came back with an odd unrecognized tire message. Nate’s efforts made the car delivery process all the better! Finally, Mr. C in the Parts Department, topped off the car delivery day by providing advice about the Z4 car covers. He also sold me a BMW ball cap for sun protection during future top-down rides. He was very polite and super helpful! Overall, our sales and car delivery day experience at BMW of Silver Spring was outstanding! We’ll let our friends know that if they want to buy a BMW in Maryland, they should go to BMW of Silver Spring. Thanks again!Hi John, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW purchase - Silver Spring
by PJRogue on 05/19/2023More helpful than other dealers in the area. Thank to Nate for staying late until the deal was done.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We loved working with Harold
by Lauren W on 05/02/2023Thanks to Harold, we had an absolutely wonderful experience! We had been car-hunting for 14 months before we went to BMW of Silver Spring. Harold was helpful every step of the way. He helped us to place our factory-order for our X1,… giving us updates and information as we waited. He was helpful, kind, and very knowledgeable. I could not ask for more in a car-buying experience.Hi Lauren, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
by Kiara Dou on 04/30/2025