Customer Reviews of Mercedes-Benz of Owings Mills
Review type:
Good Deal Great People
by Nopainjoe on 06/08/2018This was my fifth MB, but my first from Owing Mills, and it was a wonderful experience. I first contacted Dylan by e-mail and got some really great straight answers. When we met in person it only got better. He is a gentleman and a true… professional. Nice staff, good price, fair trade-in and nicely delivered. I really liked walking into the showroom and seeing my car front and center with my name on it! That was a very nice touch. Thank you, Dylan!Dennis provided excellent service in sales
by magicdisplay on 05/05/2018I highly recommend Dennis at Mercedes Benz of Owings Mills. He didn't play any games and was very fair. Definitely, go see Dennis!Buoying new car
by Jakester14 on 04/06/2018Mike and Brett were outstanding. Informative and very fair. Extremely pleased with trade-in and final price for new car. I have also received excellent service from Andre Goppe and Tim DePetris in the service department. I highly… recommend Owings Mills MercedesWe strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AMAZING EXPERIENCE
by karenbaltimore on 12/28/2017Came in without an appointment to test drive a couple of cars. Really liked the C3004matic cabriolet. Dylan, Brett and Jon worked tirelessly to get me the car I wanted at my price point. They went above and beyond anything I have ever… experienced!We're so glad that we were able to go above and beyond your expectations! If there is anything additional that we can assist you with, please let us know! Take care!
Purchased a 2015 CLA 250, great car.
by Kuglespritz on 12/09/2017We purchased a 2015 CLA 250 with less than 11,000 miles. This was my first experience buying a Mercedes Benz and our salesperson was Reza Ghane. Reza was polite, helpful, and professional throughout the process. I'm very appreciative he… treated us much better than the other MB dealership did, who apparently did not want our business. Thank you Reza!Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding Experience
by RAJ2016 on 07/15/2016Recently purchased 2014 E350 Certified from Mercedes Benz of Owings Mills. Great Dealership with great Management, Sales team and service department. My experience was excellent, from start to finish. Lauren Farrell was my sales person,… and I could not ask for better treatment, assistance, and guidance through this entire experience. She did everything she could to assist in the purchase of the vehicle to make sure all expectations were met. Also made follow up phone calls to assure compete satisfaction. I would highly recommend this dealership.Thank you for your complimentary feedback of Mercedes-Benz of Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!
selling the car to someone else
by koorosh100 on 05/31/2016They called me several times to convince me for buying a vehicle from them. At the memorial day we bought a car, signed several papers, received a gift, and bought insurance policy under their supervision from Geico. The day after, we took… a leave,went to the bank and did all the paperwork and got ready to take the check order, surprisingly, understood they sold the car to someone else and even didn't want to respond to their call. Eventually, the manager called me and said we sold the car to another customer but you can come and pick another vehicle!!!!!!!Mercedes S550
by emenemjr on 03/23/2016My salesperson, Aaron Broom was great. Mr. Broom invited me in for an upgrade and steered me to a vehicle that I really like and enjoy driving. He was knowledgable of the comfort and technical aspects of the vehicle. I purchased my first… MB from R&H...MileOne everything about my experience was pleasant, friendly and comfortable and when I want an upgrade in the future...I will return.Thank you for your complimentary feedback of Mercedes-Benz of Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!
Love my new E350 4matic
by pah0622 on 10/15/2015Mr. George Johnson is the best! He located my dream vehicle and it was delivered 2-days earlier then expected. George & Ms. Fran King (Finance) made my first MB purchase/experience exciting.Good afternoon pah0622. Mercedes-Benz is delighted to hear that your car buying experience was a memorable one! We are also pleased that George was able to assist you with the purchase of your new Mercedes-Benz. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again pah0622 for the highly praised review. Have a great day.
Excellent Buying Experience
by Laurielh on 03/09/2015I bought a certified pre-owned vehicle and dealt with salesman Al Riggio. He is a font of information about Mercedes vehicles, loves what he does, and was a pleasure to deal with. The entire buying experience has been handled… professionally. They make it easy.Greetings Laurielh! Thank you for stopping by Mercedes-Benz of Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Great experience buying Mercedes GL 550 (SUV)
by Mercedes_Lover on 12/19/2014This was my first experience buying from this dearler. But this was my fourth car purchase. So talking from past experience, this was the best car buying experience I ever had. Everyone at the dealers that I had contact with - general… manager, sales manager, sales rep, finance specialist - were extremely friendly and patient. It would be unfair of me if did not give a special mention to the sales rep - Likisha Pearmon-Jones. She made it possible to get the exact car I wanted - and I admit I'm very picky. When I say exact, I mean exactly the car Likisha and I had configured on paper to figure out what I wanted in my GL 550. She and I spent over 2 hours going over every inventory to find my car but we couldn't find the one I wanted. She kept looking for another week until found it at NY port. Not once she made me feel I was being too picky or wasting her time. She also worked with the sales manager Rachel to get me the best deal. All this was done with the least amount of hassle. I have already recommended them to my friends and family who are looking for a Mercedes.Mercedes Benz of Owings Mills Review
by julianch1 on 09/02/2014Excellent dealership. Salesman Jared was very knowledgeable and helpful. We absolutely love our new C300. A great ride !Great experience, Bud
by Bud740 on 04/16/2014updated 06/04/2025Dale T was a great guy to deal with. He was very knowledgeable about the Mercedes I was interested in test driving. I drove over 160 miles to test drive this car, and the experience was so pleasant I ended up driving it home.Sales Review
by MB2027 on 04/14/2014updated 06/04/2025There were some issues with vehicle delivery from Mercedes Ben which was out of dealership control. Nevertheless the sales man as well as the finance director and sales manager performed an exception service. Time is of great value to me… and they respected it > 100%. Kept their word on the dal all the way through. I would recommend anyone wanting to buy a MB to contract Dale or Steve at the dealershipThank you Ms. L. J.
by thankful2u on 04/03/2014updated 06/04/2025I thought that purchsing a vehicle would have been a grueling experience, until I met Likisha P. She was intregal in my son's first auto purchase. She took the time to get the right vehicle without any hard sales tactics. She was… knowledgeable and genuine. Please see her she is absolutely fantastic. Thank you for your great service.
Mercedes-Benz GLC-Class
Mercedes-Benz GLE-Class
Mercedes-Benz GLS-Class
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
We are thrilled to hear you had such an exceptional experience dealing with Dylan. Congratulations on your new Mercedes-Benz! We hope you continue to choose Mercedes-Benz of Owings Mills for all of your automotive needs!
by ilovemileone on 06/15/2018