Leonardtown Ford
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Customer Reviews of Leonardtown Ford
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Purchased a F150 Black Widow
by Cranford on 05/15/2025
updated 05/20/2025
We had a great experience from Leonardtown Ford. Lauren Harper was great and the whole team James Akins rock!!!!
Thank you Leonardtown Ford.
33 reviews
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by MJane on 06/30/2025I love the consistency of the dealership and welcoming environment. I would recommend being cautious and intentional when purchasing a vehicle from this dealership. Go in person, look it over carefully and ask questions.Thank you for sharing your thoughts! We're glad to hear you appreciate the welcoming environment at Leonardtown Ford. Your advice is valuable and we hope it helps future customers make informed decisions.
Purchased a F150 Black Widow
by Cranford on 05/15/2025updated 05/20/2025We had a great experience from Leonardtown Ford. Lauren Harper was great and the whole team James Akins rock!!!! Thank you Leonardtown Ford.Thank you for sharing your experience with us! We're delighted to hear that Lauren, James, and the entire Leonardtown Ford team made it a great one. We appreciate your support!
Wonderful Experience Even After The Snow
by Faith4eva on 01/21/2025Lauren & Kayla were very helpful in making our used car purchase as smooth as possible. Very friendly. Lauren made sure to keep us updated as well on if the vehicle was still available after a snowstorm. We will definitely return for future… purchases. I wish we had come here instead of another dealership in VA…but you live, learn, and grow! Lauren even sent a personal handwritten thank you note. Now this is top notch and goes a long way!New Vehicle Purchase
by Bill E- on 07/01/2024My experience with Leonardtown Ford, especially Jennifer and Amy was OUTSTANDING! Jennifer had the vehicle prepped and ready to view and was very professional. I mean OUTSTANDING service.Poor customer service
by rapid59a on 10/05/2023From finance to accounting this was a mess. Paperwork was not file correctly and trade in was paid off late. Do not buy here.Leonardtown Ford
by DonnaFa on 07/17/2023We appreciated the friendly service and efficiency of the team. They were respectful of our time and worked with us to get us everything we asked for.Great experience
by JBrought on 07/11/2023I found a car that ticked all my boxes. Downside was that the dealership was 3.5 hours away. I decided to contact Leonardtown Ford anyway. I got a quick response from our salesperson, Happy, who helped us every step of the way. Over the… next few days, we also spoke to Brent, Mike and Eric, leading up to our purchase. If I missed anyone's name, I apologize. We made the trip and I don't regret it. They had everything ready for us when we got there and wrapped things up in an incredibly short time. Everyone was so professional and treated us so well. I absolutely love my new car. They were honest and accurate in the description of the vehicle and didn't screw around with me or my time. I really appreciate everything this dealership did for us and I highly recommend them if you are in the market for a new or used vehicle!review
by baldpop on 08/21/2017As usual the service department were courteous, co-operative and informed me of need work that should be done and were not pushy.I trust the service department. What more can you say? TRUST!F150 break Shudder
by OdysseyZn on 04/20/2017updated 05/03/2017Thank for the quick turn around and completing all the checks.Best dealership around town.
by Ktlydon on 08/24/2016updated 09/07/2016This was the most painless thing I have ever done. Mark and Vicki were both wonderful in helping me get the car I wanted and going through the paper work was so easy. Everything was explained wonderfully to me. The team at this ford went… above and beyond my expectations. I can't imagine buying a car from anyone else ever again.A breath of fresh air.
by 89laungayan on 08/03/2016updated 08/15/2016Everyone that I encountered at Leonardtown Ford well exceeded my expectations. After dealing with the nightmare that is Lexington Park Ford, I was beyond relieved not to be taken advantage of or strung along. Every person that I talked to… was very kind and informative. I will always keep Leonardtown Ford in my top tier of recommendations and future vehicle purchases.Warranty
by Lisamaried83 on 07/11/2016Great service experience. Received a loaner vehicle that helped a lot and was unexpected.Great service
by Deborah80 on 06/29/2016updated 07/07/2016I had brought my escape in for servicing and was very pleased with the service and everyone there is always so helpfulAnother positive experience
by FordTimes6 on 06/27/2016My vehicle received routine maintenance and the problem with the air conditioner was resolved. The service was completed promptly, and the service desk did the research to confirm that the air conditioner issue was covered under the… extended warranty. I have come to expect this, but I do appreciate it!Amazing Customer Care
by Brittney23 on 04/29/2016updated 05/09/2016Great customer service. Everyone was very polite and helpful!Excellent Dealership and Service
by JSMonty72 on 05/04/2016Very kind , fast and completely helpful. Used the rewards and didn't cost a thing. Thank you Leonard Town Ford.Service Review
by georgie28 on 04/26/2016This dealership and service department is the best in the area!!!!!Great Service
by Glptlp626 on 04/09/20162013 Taurus Limited - Service and customer service is outstanding. They make you feel like you are their only customer. John in service is always on top of everything. So glad we bought our car at Leonardtown Ford. When it'seems time… we'll do it again.Recall/Oil Change - 1st time visit
by irishcg on 12/29/2015The staff was exceptional and work was done expeditiously. Ross was my tech rep and he was great! Amber at the checkout window was pleasant and very nice to deal with.Great customer service
by Crewsn1957 on 12/15/2015They were so awesome they drove my new escape 4 hours to bring it to me because I moved out of the area!! Great customer service !Great service!
by MissyinMd on 11/16/2015I love the convenience Leonardtown Ford offers in scheduling service appointments, and in their quick turn around in completing the work.
Ford F-150
Ford Explorer
Ford Escape
Ford Mustang Mach-E
About our dealership
Thank you for sharing your experience with us! We're delighted to hear that Lauren, James, and the entire Leonardtown Ford team made it a great one. We appreciate your support!
by Leonardtown Ford on 05/20/2025