AutoNation Chevrolet Laurel
Customer Reviews of AutoNation Chevrolet Laurel
Review type:
Great dealership
by Dj882fast4u on 04/14/2025It was a great experience . The best deal I could get and the team was excellent. Rich in sales was great. the deal just wasnt right for me. Sacramento the GM emailed and asked if he could call me and I said yes at 4pm. He called at 4:02pm.… We worked out a deal I could not refuse. He had accidently quoted me a rate for a 2024 truck and I was actually purchasing a 2025 . He lowered the price of the truck to get me the exact payment we had discussed even even though I had a rate 1% higher. And that means something to me. He stood by our agreement . Jake in finance was also great we had a quick and smooth transaction. Autonation GMC Laurel will be my 1st call when I am ready to trade in. And i think it will be the only call I need to make.Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Brittany H on 02/01/2025Ryan Booth and Chris (GM) were amazing and very helpful throughout the buying process.We are pleased to hear you had such a positive experience with us, Brittany! If you ever need help, just give us a call. Happy motoring!
We are pleased to hear you had such a positive experience with us, Brittany! Don't hesitate to call us if you ever need anything. Be safe on the road!
Efficient
by Cmybuick on 02/16/2024This experience was efficient overall and the sales person was friendly enough to make me feel relaxed during the process. I’d never want to go to dealerships because of how long they keep you there but I was there only about 2 hours tops.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Just purchased a 2016 Genesis
by Bones on 08/24/2023My experience at Auto Nation Chevrolet Laurel was Great! The entire staff was friendly and very helpful. My Sales Associate Darryl Reid was exceptional! He walked me through the process smoothly. The Finance Manager Jake was great as… well! They even gave me a price discount after the initial purchase agreement. This was my first time purchasing from Auto Nation but I'm sure I'll be back.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Thank you so much for being one of our valued guests and we look forward to your next visit!
My NEW 2024 Chevrolet Trax
by Lonell W. on 08/23/2023My experience was nothing short than amazing! The sales representative Jose Carbrera was THE BEST! He was so professional, patient, knowledgeable, hospitable, and all together a great guy! He made the purchase of my car so smooth and even… went above and beyond to help me with a few issues I ran into. There were also 2 guys from finance who were GREAT! I forget their names but am grateful. My experience at this Chevrolet was great and I love my new car! Thanks Jose C. for everything!Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent sales person
by ttlpck12 on 08/04/2023I have purchased from him several times in the past and will only buy from him in the future. He is professional, knowledgeable and a pleasure to work withHi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Best car buying experience ever!!!
by TeeTee 😎 on 07/24/2023My experience at AutoNation was unmatched. They catered to my needs and my salesman Mr. Darryl Reid was on point. I was in and out with keys in hand within a mater of a couple of hours. Everything was handled at one time I even received my… hard tags the same day. I would highly recommend AutoNation to anyone who wants to purchase a vehicle and get the experience I had.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.
Just purchased a new Corvette
by Old Man on 07/22/2023Dealing with Auto Nation Laurel was a pleasure. Best auto buying experience I have ever experienced. The sales and management team are professionals. They know what the are doing and made the process easy. I would recommend them to anyone.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding and very professional
by gpierre on 07/19/2023Super satisfiedHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great job, thanks!
by Claudia on 06/20/2023Edmund was very helpful with the overall transactionHi Claudia, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Feel free to stop by if you ever need any more help.
Great deal on 2021 Toyota Corolla but the dealer prep could be better.
by Right Stuff on 04/21/2023Purchased a 2021 Toyota Corolla for a refugee family with special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD inspection but still needed routine… maintenance such as front tire replacement, oil change, and brakes. Upon delivery, they stated the Corolla would to be detailed but they only washed and filled the gas tank. The interior still needed cleaning. Overall, it was a good deal without the pressure sales pitch.Hello Right, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
S. Nelson
by S. Nelson on 04/11/2023Best experience ever purchasing a new vehicle with Richard Harris - Auto Sales Professional The financing and closing documents team were amazing as well.Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
A positive traditional buying experience
by Christopher on 04/03/2023I bought a new pickup truck. The staff was very responsive and attentive, and it was a positive buying experience.Hi Christopher, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Always A Great Experience!
by mrljjr22 on 04/03/2023Great customer service. The process was seamless. The staff treated me like I was their own family. Always a great experience at AutoNation Chevrolet, Laurel, MD. Big thanks to my salesperson Darryl Reid.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Tundra purchase
by A Burke on 03/19/2023Saw the vehicle on the internet early that morning while at work, sent the text for info. Salesman called a few hours later said it was available, I replied ok see you this evening after work. Came up, saw the vehicle on the lot, drove… around the lot, parked, came in said I wanted it. The salesman was friendly and knowledgeable, the process quick and easy. Drove home with a new Tundra truck.Hello Burke, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Prius plug-in
by Waseemk on 03/12/2023Very pleasant hassle free experience with one price is right no negotiation no back and forth runs really appreciate the process smooth buying experience. Really like the 5 day 250 miles return policy and 90 day 4000 miles warranty I hope… it's going to work out for me they gave a full tank of gas and washed the car changed the engine oil and filter (it's a used car) one rear viper blade was bad and they replaced with a new one.Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mazda Purchase Smooth as Ice
by M Power on 03/06/2023AutoNation was the only "dealership" dealership that I went to in 2 weeks of exacerbating back and forth searching for a car. Everyone was very helpful, honest, and genuine, and I am still satisfied with my purchase.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
My Experience
by TH@LaurelMD on 02/28/2023Mr. Jerry Butcher the salesman & Travis the manager at Laurel MD were completely attentive to my requirements and concerns. They guided me in my decisions. I felt comfortable with my purchase. I was indeed in good hands.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
BEST ADVICE EVER
by John U on 02/07/2023Bought new TRAX. Sales rep (Mr. R. Harris) was terrifically knowledgeable and friendly Advice re remote starter intrigued us and proved essential this winter season.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Equinox is great
by R k on 01/31/2023They helped me out so much and got me a great deal on a car i love!Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Phenomenal Purchasing Experience
by Nikki H on 01/09/2023The team that sold me my new Colorado was professional, honest and worked very hard to get me the deal that I wanted.Hello Nikki, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Paige Mason on 04/16/2025