Customer Reviews of Audi Hunt Valley
Review type:
Audi Hunt Valley
Great Work Exceptional Service
by Angela! on 08/04/2025Chris is a great service guy. He is helpful, honest and dependable. Thanks Chris for all of your kindness.On their game
by Johnson33 on 04/18/2025Recent service work for my 11 year old Allroad required 2 visits to complete, as an unanticipated part for added-on work had to be flown in from Vancouver. Lindsey arranged for loaners for both visits, stayed on top of the progress of the… work being done, and kept me in the loop. She even took the time to show me what had been done, and why. And the car continues to look fabulous and drive like a dream.Hello, we're happy you found our staff to be so supportive during your experience here at Audi Hunt Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thomas B. Smyth MD
by Tom Smyth on 03/21/2025updated 03/28/2025Phenomenal service experience from start to finish! Eric was fantastic - efficient, friendly. Focused on the customer. Bravo!Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!
by RunnerGirl on 01/24/2025I had a great experience taking my Audi in for service at Hunt Valley. Eric was my service advisor and he was very professional and friendly, Justin took care of my car and he sent me a great video going over the work he did, and Jessica… helped with a couple of technology issues I had with my Audi app. All three of them did a wonderful job, and I was very happy to be done in the time that was promised. Overall, a 5-star experience! :)Hi, we're happy you found our staff to be so supportive during your experience here at Audi Hunt Valley. Please don't hesitate to reach out if there's anything additional we can do for you.
Audi Hunt Valley
by Velma’ssurvy on 04/03/2024We were not very pleased with the initial entry into the dealership, no acknowledgment or greeting, but our wonderful sales lady changed it all around! She was super sweet! and knowledgeable about the vehicles and attentive to my needs for… what I wanted in a vehicle. Would definitely recommend!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Audi Hunt Valley and we hope to be of service again in the future.
Audi
by KTyrone on 03/27/2024Gerson my Audi Specialist was wonderful. Kevin the branch manager was also wonderful. Together they both made my buying experience hassle free. I felt like a valued customer. Gerson, followed up post-purchase to inquire of my satisfaction… with the vehicle and if I needed any additional questions answered. William the finance officer made me feel welcome. He took the time to go through the documentation and addressed all of my concerns. Jessica the technology specialist was very attentive and gave of her time. I didn't feel rushed. She was also readily available post-purchase to answer questions. Overall, those mentioned were respectful of my time and me as a customer.Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Thorough job
by May Pen on 03/11/2024Understood my concern about my vehicle. Looked into the issue, I liked that, they provided image to detail the findings.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bad 7 months
by Not good on 02/28/2024It took 7 months for me to get my license plates and tried to rip me off. Lied about a warranty said it would be an extra $10 a month and would end of being around $300 instead it was $4000 in total. I canceled right away still waiting on… check 7 months later. Sales staff was good management is not goodHi, we are deeply disappointed by your experience at Audi Hunt Valley. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (410) 630-3174 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Audi Hunt Valley
by Karen H. on 02/09/2024Highly recommend Audi Hunt Valley for your next purchase or lease. The sales team makes it easy. They are transparent and very patient and professional answering all of my questions.Hi Karen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
New car purchase - Hunt Valley Audi
by Audi Guy on 02/06/2024Fairly seamless, very little to no pressure thru out the entire process from initial greetings to walking out the door with our new Audi.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Great Service
by Jeff L on 01/10/2024My salesman Sean did a great job. Was very helpful in finding the vehicle that I wanted.Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
2023 Audi Q4 50 E-tron Lease
by Mhnortheast on 01/04/2024Outstanding. Really love the car and the experience with our sales person, Kimberly, and the sales manager Kevin.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service
by Nancy102 on 12/12/2023Chris Becker is always considerate and honest about my car which is a 2017 Audi 6. The work is always done correctly and I never need to question what has been done or the costs involved.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Great job
by Mikesich on 12/05/2023Very goo d communication.Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Smooth Purchase Process
by tsalako on 12/01/2023I saw the vehicle I wanted online and entered my information. Seth reached out to me to schedule a time for me to come in and test drive the car. I left there with a brand new Q5. He made sure to have me schedule an appointment with the… technology expert who took her time to go through all the features of the vehicle. Everyone there was nice and understanding throughout the purchase process.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
40k check up and recall
by john123 on 11/30/2023Service was scheduled for 10am. by 2pm we had the car all finished and cleaned. Very easy and excellent serviceHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Cindy is a customer experience rock star!
by wallace on 11/29/2023Cindy embodies and provides the highest quality service experience. She is always thoughtful in her consideration of how to make the car servicing light touch and seamless. This often includes providing a comparable loaner with all the… flexibility necessary for the customer to feel reassured about the service choice. I highly recommend Cindy! She simply is in a class all her own.Hi Wallace, we're happy you found our staff to be so supportive during your experience here at Audi Hunt Valley. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Consistently excellent service
by Ann White on 11/25/2023Friendly and helpful staff, great service. I have been a Audi of Hunt Valley customer for many years. I am consistently pleased.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service visit
by TPTPTPTP on 11/23/2023Great team in Hunt Valley. Eric was great! Came in with no appointment and got taken care of right away.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great car (used Audi A5 Sportback), bad service after the sale.
by Buyer Colin on 11/20/2023Sales experience was good. After the sale they dropped the ball getting back to me with questions I had. I was told by two different people that I would get a call back and never did. I had to constenly bug them with texts.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
40000 mile service
by kurt_lightne on 11/13/2023I brought my car in for its 40000 mile service and to have a grinding sound checked out. They identified the problem quickly and fixed it at no cost to me. When I got my car back the problem was fixed and my car drove much better.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Audi Hunt Valley and we hope to be of service again in the future.
by Presley Palmer on 04/04/2024