Customer Reviews of Lake Charles Toyota
Review type:
Gwen’s review
by Gwennie on 06/25/2025
They are friendly and Luke Meeks and Corey Barron are professional wonderful young men .Toyota lucky to have them as employees.John Breaux also a friendly caring employee
Have feedback for this dealer?
101 reviews
Sort by:
Thunderstorms
by DDH on 05/10/2025This was a pleasant experience. We drove about 2 hours to get there, ( the weather didn’t participate ) to see and test drive a particular vehicle. The salesperson was courteous and the staff was friendly. I don’t have a negative thing… to say,thank you for bringing back great customer service.ALL THE STARS
by SayRawr Mace on 05/09/2025Roberto is my go-to guy! I came in looking for a used 4Runner around 4 pm, Bryan suggested a 2013 4Runner that I fell in love with, I signed paperwork with AW and was driving off the lot by 6 pm! These guys have it together and I am so… excited about my new-to-me ride!Usual great experience!!!
by Bruce Felts on 05/09/2025Great experience as usual !!! Friendly and helpful personnel, did not push just helped me in every way to make my decision.Tiger eye pearl Acura
by amanda day on 05/08/2025Easy purchase. Excellent, attentive customer service. Full transparency about pricing, warranty, financing & vehicle condition.Toyota is the way to GO!!!
by Bon on 05/01/2025updated 05/07/2025Honest, professional salespeople. I bought my last 3 cars from them. John Breaux is the best.Great Experience
by Aaron Johnston on 05/06/2025Ryan is awesome. He’s helped my family into multiple cars over the years. Not once have we felt pressured into an uncomfortable decision, and we always leave confident in our purchase.Awesome Service
by Chelsey on 05/03/2025Everyone that me and my boyfriend talked to were great! Yall give great customer service and explained everything clearly and professionally!pampered
by CJ on 04/30/2025updated 05/05/2025We received very nice treatment at our visit. Our salesman took the time to help us choose the best truck for our needs and price. Highly recommend.Personable, Kind Service!
by Naomi on 04/29/2025updated 05/05/2025Gilbert and Ricky are gems!! My fiancé and I went into the car buying process not fully committed, and our salesman, Gil, never applied any pressure on us to buy a car. Every interaction was positive and casual. Gil was more than genuine… throughout the entire process and made sure we were happy and well looked out for! Our finance man, Ricky, was just as amazing! The finance part of a purchase can be so intimidating, but he made sure we knew he was here to help us, not hurt us. Gil and Ricky really made me feel at ease and restored my car buying expectations after a previous experience I had that was unfavorable. I would highly recommend asking for Gil as your salesman and Ricky for the finances a million times over!! We appreciate them a lot!Not Without a paddle
by Happy Highlander on 05/04/2025So I’m not going to go into everything but let’s just say, After being done wrong by small car place and then being told NO or I was impossible to finance I was frustrated. I was up a creek without a paddle( or so I was told). But when no… one else could get the job done. THESE GUYS DID. Bobby and A.W were absolutely amazing and literally didn’t give up till I drove away in a 2021 Highlander❤️. I will be a customer for life and recommend them to any and everyone! Best service and best hot dogs and ice cream!!Best dealership ever
by Ramona Isbell on 04/27/2025Ya’ll are so nice open the door for everyone.All the salesman are extremely nice and willing to help in anyway.The managers are great as well.Ya’ll offer way more than other dealerships.Johnathan was fantastic!
by Carrie on 04/26/2025updated 05/01/2025The buying process was extremely easy and quick. I felt informed and not pressured. Johnathan and Ben helped me to make the right decisions for my lifestyle and what i want out of a car.Grate service
by Isaiah on 04/24/2025Easy to work with very fast and polite I believe the sale man’s that help me was Gilbert if I’m not mistaken he helped me outToyota for Life
by Kayleigh Comeaux on 04/26/2025Absolutely AMAZING experience. I owned a very old Toyota for seven years and it definitely was time for an upgrade. Upon arrival I was greeted and we were able to browse the lot prior to speaking to anyone (which was nice). Luke was our… sales consultant and despite our questions, he was very patient and helpful to our needs as the buyer. We walked away with a beautiful Toyota RAV4 (which was my dream vehicle). Everyone there is friendly! They just got a lifetime customer. :)Great experience!!!
by Tonia on 04/26/2025Brandon and Lauren were great! Took great care of me. Professional and courteous. Made sure I knew what the buttons were before I left the dealership. Couldn’t have asked for moreTransparent and Knowledgable
by New Minivan Owner on 04/26/2025We worked with Ryan Nugent (sales) and Corey Barron (financing). They were both great to work with, no nonsense and answered all of our questions. They got us exactly what we wanted with no markup, and there wasn’t any sketchy smoke and… mirrors type stuff that dealerships are infamous for.So easy, it was scary!
by Julie Gatte on 04/20/2025updated 04/25/2025I looked on their website for maybe a day or two. Not long at all. I was contacted via email by Kelli immediately after sending a request for info on a vehicle. I told her what I wanted and that I needed to do everything I possibly could… online or over the phone. The same day, I bought the vehicle over the phone, they emailed me everything I needed to sign, paid my down payment electronically also, AND they even delivered it to my house the next day! Best experience I’ve had buying a vehicle and the absolute most helpful sales and finance team, no doubt!Great personal and quick service. Trusted.
by PAG on 04/24/2025Best place to purchase a car with confidence and wonderful customer-focused service.If you are looking to buy a Toyota go see Wool at Lake Charles Toyota
by Lynda Barnhouse on 04/24/2025Wool has been our Sales guy for several years. He is honest, friendly, and always finds us a good deal. We will continue to get our vehicles through Lake Charles Toyota. The staff is always friendly, helpful, and ready to answer any… questions we may have.Top notch sales person
by DWA on 04/19/2025Excellent service from my sales person have used Lake Charles Toyota for 20 years maybe 30 years service department is great. I have worked for the same sales person Mr. John, bro I’ve always had very good results even when it came to… finding a car that was extremely difficult after Covid and recently when there are not very many Highlanders being built, but he managed to find one and everything has been great with the service that I have received from Lake Charles Toyota.Quick and easy, no pressure
by Troy Shuff on 04/18/2025updated 04/24/2025Very friendly and very clean dealership.
Videos
About our dealership
Lake Charles Toyota is a dealership owned and managed by Philip Tarver and his wife DeWanna. They are lifelong residents of Southwest Louisiana. We probably already know you and your family by name! More importantly, "knowing you by name" is a statement of how we are going to treat you whether we grew up with you, or are just meeting you for the first time. We are your hometown friends, and that's how we like to do business. Philip and his staff have received many awards from Toyota for excellence in customer relations, parts, and service.
Our mission at Lake Charles Toyota is to win you over as a customer for life. We do that by developing a personal relationship with you so that we may fully understand your automotive wants and needs. Then, we do whatever it takes, not just to sell you a vehicle, but to bring you back again and again. Come in for for a test drive and let us prove to you why we should be your hometown dealer.
What sets us apart
When shopping for a new Toyota, you can be confident that we never add market adjustment to the price, there are no dealer added accessories, and we discount every model. We also include lifetime oil and filter service for the life of your vehicle.
As a family owned and operated business, Lake Charles Toyota is an extension of our home, and we want you to feel like a welcomed guest when you visit us here. From the full-service snack bar, to the vintage arcade machine, we've designed it for you.
Ten-time winner of the Toyota President's Award which honors dealers that excel in all facets of their operations. It is recognition for dealerships that continue to go above & beyond at each customer touch point & represent the best of the best.
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish