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Customer Reviews of Lake Charles Toyota

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102 reviews
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  • Thanks John Breaux

    5 out of 5 starsby Belinda on 05/30/2025

    Our Toyota experience is always pleasurable. We love John Breaux. AW was a big help with the financing.
  • Stress free

    5 out of 5 starsby Joel Farr on 05/29/2025

    Stress free buying experience.
  • This is the best place to buy your Toyota or used car

    5 out of 5 starsby My names Batman call me Bob on 05/29/2025

    Amazingly honest and transparent, more than any dealership I’ve ever worked with before, staff was very friendly and helpful as well. If you are considering buying a new or used car, this was hands down the best place to do business. They even have a complimentary snack bar if all the car shopping has made you hungry,… I ate 5 hot dogs. But seriously,… great honest fun people to do business with.
  • Rav 4 Limited Hybrid

    5 out of 5 starsby Bryan Cook on 05/27/2025

    We had the absolute best experience as usual with Brandon. He make sure to take his time with us and make sure that we’re completely comfortable before we make our purchase. This is our second Toyota that we bought from him and we will remain loyal to Toyota because of him.
  • Very easy to deal with. Will buy from again.

    5 out of 5 starsby David D on 05/22/2025

    Salespeople were very friendly and not pushy. Let us test drive multiple vehicles until we found the one we wanted.
  • Get your vehicle with the best dealership in town!

    5 out of 5 starsby Karley on 05/27/2025

    This is my second time buying a vehicle with Toyota in Lake Charles. I will forever be a loyal customer to them & will continue to use them for future vehicle purchases. They are friendly, helpful, & don’t give you the run around like most dealerships.
  • Great service

    5 out of 5 starsby Jacob on 05/25/2025

    Before you visit any other dealership, make sure you give these guys a visit. They got me exactly what i was looking for in no time at all.
  • Trade in and vehicle purchase

    5 out of 5 starsby Bethany on 05/24/2025

    They are very fair and efficient on trade-ins. Fast purchasing process and smooth transition to my new vehicle. Everyone here is gracious and helpful!!
  • There it was and I was glad to find it!

    4 out of 5 starsby David on 05/22/2025

    I have bought several vehicles from this dealership and have several solid friendships with a few employees there. My only negative experience has been a question of ethics on repair replacements of parts that have been recommended at oil change intervals after the dealership’s courtesy inspection. The prices can be very exorbitant and some unnecessary. Very profitable for the dealership. Bad for the unsuspecting customer. Otherwise my experience was great!
  • Great Job

    5 out of 5 starsby Michael on 05/22/2025

    I was greeted with respect, no pressure. Showed my sale person the vehicle I wanted to purchase was in and out in less than two hours. Great service from start to finish. Lake Charles Toyota you rock.
  • Top Notch Dealership

    5 out of 5 starsby Kara on 05/22/2025

    Great dealership overall. Knowledgeable and friendly staff. They work with you to find the best deals!!!
  • No pressure dealership

    5 out of 5 starsby Betsy Frederick on 05/20/2025

    When we drove on the lot, we were greeted by a very nice salesman. He was very informative. He showed us different vehicles with no pressure. When we made the deal, it was a pleasure working with the salesman & the general manager.
  • Simple

    5 out of 5 starsby Jackie on 05/20/2025

    It was very simple and easy! Everyone was extremely nice! Made it very pleasant.
  • Gambling in Lake Charles, for a for sure win go by Lake Charles TOYOTA.

    5 out of 5 starsby Daniel on 05/17/2025

    Great place with great people, great trucks and outstanding deals. Best place in the south. I made a good drive for the deals they have.
  • Good people

    4 out of 5 starsby John on 05/16/2025

    Very helpful nice clean place and a lot too offer
  • I was a great experience with family style service

    5 out of 5 starsby Chad Pitre on 05/15/2025

    I personally bought my 2023 tundra from Chris Damian and he treated me as if I was a blood relative and did everything he could to help me . He a great person and with A.J one of the sales managers they got me to the price I needed . All the people at Toyota of Lake Charles r family oriented and when it comes time for me to need another ride I will be going back t the same people , Chris me AJ T Toyota of Lake Charles
  • Couldn't have gotten better service.

    5 out of 5 starsby Kylie D on 05/14/2025

    Corey and Randall went above and beyond to make my car buying experience a breeze. Always there to answer questions and was up front about pricing. Would buy from this dealership again.
  • Thunderstorms

    5 out of 5 starsby DDH on 05/10/2025

    This was a pleasant experience. We drove about 2 hours to get there, ( the weather didn’t participate ) to see and test drive a particular vehicle. The salesperson was courteous and the staff was friendly. I don’t have a negative thing to say,thank you for bringing back great customer service.
  • ALL THE STARS

    5 out of 5 starsby SayRawr Mace on 05/09/2025

    Roberto is my go-to guy! I came in looking for a used 4Runner around 4 pm, Bryan suggested a 2013 4Runner that I fell in love with, I signed paperwork with AW and was driving off the lot by 6 pm! These guys have it together and I am so excited about my new-to-me ride!
  • Usual great experience!!!

    5 out of 5 starsby Bruce Felts on 05/09/2025

    Great experience as usual !!! Friendly and helpful personnel, did not push just helped me in every way to make my decision.
  • Tiger eye pearl Acura

    5 out of 5 starsby amanda day on 05/08/2025

    Easy purchase. Excellent, attentive customer service. Full transparency about pricing, warranty, financing & vehicle condition.

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About our dealership

Lake Charles Toyota is a dealership owned and managed by Philip Tarver and his wife DeWanna. They are lifelong residents of Southwest Louisiana. We probably already know you and your family by name! More importantly, "knowing you by name" is a statement of how we are going to treat you whether we grew up with you, or are just meeting you for the first time. We are your hometown friends, and that's how we like to do business. Philip and his staff have received many awards from Toyota for excellence in customer relations, parts, and service.

Our mission at Lake Charles Toyota is to win you over as a customer for life. We do that by developing a personal relationship with you so that we may fully understand your automotive wants and needs. Then, we do whatever it takes, not just to sell you a vehicle, but to bring you back again and again. Come in for for a test drive and let us prove to you why we should be your hometown dealer.

What sets us apart
When shopping for a new Toyota, you can be confident that we never add market adjustment to the price, there are no dealer added accessories, and we discount every model. We also include lifetime oil and filter service for the life of your vehicle.
As a family owned and operated business, Lake Charles Toyota is an extension of our home, and we want you to feel like a welcomed guest when you visit us here. From the full-service snack bar, to the vintage arcade machine, we've designed it for you.
Ten-time winner of the Toyota President's Award which honors dealers that excel in all facets of their operations. It is recognition for dealerships that continue to go above & beyond at each customer touch point & represent the best of the best.
Amenities
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Express Service
  • Customer Lounge Area
  • After Hours Drop-Off
Languages Spoken (2)
  • English
  • Spanish