Customer Reviews of Leson Chevrolet
Review type:
Excellent Service
by pgallaghernola on 01/22/2015updated 02/06/2015I've never had basic maintenance done by a dealership (in more decades of car ownership than I'd like to admit) before becoming a Leson customer, but now I even cross the mighty Mississippi because the people and service they provide are… superb.Pleasant Customer
by Blgood1111 on 01/20/2015updated 02/06/2015This is my first service since I bought the truck and it was Great !! Because of Tiger & Jorge i will be a customer for life and that I will continue to tell people to buy at Lesson Cheverlote !!!! Hats of to these two guys that makes the… experience a pleasure.Thank you for providing us with feedback regarding your recent visit! Tiger and Jorge are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon! Best, Tim Colson, Service Manager, timc@lesonchevy.com.
Leson Chevy Service
by Ralph_C on 11/21/2014updated 12/11/2014George was Extremely helpful and so was the cashier. The car was repaired and ready when I needed it. Thanks for cleaning it!!! I must tell you that GM's charge of $180 for a cheap flimsy, made to break when you open it, to change the… battery, helps give GM it's less than stellar reputation...Oil Change
by Spbirden on 10/30/2014updated 11/10/2014I had an oil change. This was the first time that I didn't have to wait several minutes for someone to come out and serve me when I drive into the area. Normally, when I drive up, I sit in the car or truck waiting for someone to come out… and no one does. I have to get out of my vehicle and go inside and ask for assistance.Thank you for reviewing your service experience! We appreciate you continually trusting us with your auto needs. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Sincerely, Tim Colson, Manager, timc@lesonchevy.com
Vettes? Yep, Leson can fix 'em
by cmndrusnr on 10/19/2014Shane, Norman, George, the mechanic, all the guys there were just great. They were polite, helpful, and best of all fixed the vette. Thanks a ton, and I will of course be back. Great jobThank you for your positive feedback. We are glad that we could get your car fixed up and back in good running order. It is encouraging to hear that Shane, Norman, George and the rest of the team could be so helpful during your recent visit with us. If there is anything more we can do, please come back and see us again anytime! We look forward to your next visit. Take care. Best, Tim Colson, Manager, timc@lesonchevy.com
Camaro 2014
by Devonta on 08/26/2014updated 09/30/2014I had a great experience. Tiger my salesman really help me out a lot he did everything possible he could do for me. No matter my situation he was 100% honest thru everything never guaranteed me anything that he couldn't do. Everything he… said he was going to do he did and much more. He made me feel like member of the leson Chevrolet family. He even still calls to check up and see if everything is going great with the car. I will most likely send all my family and friends to tiger if they were trying to get a car. Also Bruce the financial manager he helped me a lot he did things that was out of his way for me and I just would like to thank those two guysCollision
by Capt224 on 09/06/2014I'm so disappointed with collision and most of all Lorraine. I can't understand how they can have someone who is clueless in that position! She lied and never once until I got up-set offer to correct the problem. Its been 5 months and… still not fix, lets see now how you're going to fix thisI sincerely apologize that you have felt so frustrated with your recent experience at our service department. This type of customer service is unacceptable for our standards, and your feedback regarding your experience with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint you, and I would truly appreciate the opportunity to speak with you regarding this matter so I can better understand the issue and work towards a resolution. Please contact me at your earliest convenience. I look forward to hearing from you soon. Sincerely, Tim Colson, Manager, timc@lesonchevy.com.
august visit/oil change
by kayfalgoust on 08/13/2014they did take care of me...but when i got home i realized that they forgot to reset my oil back to 100% and so i called and had to leave a message on your voice mail and that was 2 weeks ago. in fact i left 2 messages and still have not… received a call back from the service department. finally got the book out to see if i could figure it out and i did. but i still think it is not good service to not return phone calls.I would like to extend an apology for your recent experience with us. It is important to us that we satisfy each and every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to address it with you, so please feel free to contact us if you would like to further discuss your experience. Sincerely, Paul Sposito, Service Director, 504-366-4381 ext. 1347, psposito@lesonchevy.com.
Five Stars for Leson Chevy
by richhubbard on 07/24/2014Buying my new Chevy Spark at Leson was a positive experience. I would send my friends to Tommie A. and Andrew N. in Leson's Sales Department! The Finance paperwork was also quick and professional -- the best I've ever had. Tommie took a… long time to patiently explain the OnStar system. I am impressed, Leson Chevrolet!Thank you very much, Rich. We love hearing about customers that have a great experience at Leson Chevrolet and we're glad to know that you're one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. It is great to hear that Tommie and Andrew were able to assist you, and please feel free to contact us if you have any further questions on your new vehicle. Kind regards, James Shaheen, GSM 504-366-4381 ext.1245, jshaheen@lesonchevy.com.
Amazing car buying experience.
by carguy120 on 07/28/2010I have been to many different dealerships over the past couple weeks looking for a car and it has been a roller-coaster. Many places were to pushy or to unknowledged. Was about to give up but glad i made one last stop at Leson and was very… pleased with the whole experience, from the sales experience to being shown around the massive full service lot. I will def. come back and recommend this a place for all my friends and familyBest Chevrolet Service Department in Greater New Orleans Area
by gjbjr on 03/06/2008I have had two opportunities to have two Chevrolets I operate serviced within the last two months. I called Leson Chevrolet to discuss a problem with the steering on my Suburban. The service advisor indicated that the problem would be… easy to diagnose if they could test drive the vehicle. I arranged an appointment for a day or two later. I arrived at the dealership and met with my advisor who arranged for the test drive. A mechanic drove my vehicle on the dealership lot and diagnosed the problem immediately. He also identified a problem with my front end alignment that was causing undue wear on my tires. He indicated that the steering shaft needed replacement and the repair would be completed the same day. Leson offers a shuttle service. I waited a few minutes in the waiting area. It was a spacious area with television, coffee, refreshments, along with an area where I could use my notebook computer. I waited a few minutes for the shuttle. They dropped me off at my office in downtown New Orleans. The driver offered to pick me up when the repair was completed. Within 2-3 hours the service advisor called me to tell me my vehicle was ready for pickup. The pickup and payment only took a few minutes. This was a pleasant experience. Approximately two weeks later, my wife needed her Silverado serviced. She attempted to obtain repairs at another local dealer. That was a complete waste of time because we had not purchased our truck from them. We were met by a rude argumentative service advisor at this other dealer. We should have left without haste, however, my wife made the appointment and expected the repairs would be accomplished. She wasted a day with them. My wife retrieved her truck from the other dealer and drove directly to Leson. We were met by helpful service advisors. My wife's description, "like a night and day difference from the other Chevy dealership." The truck was serviced promptly. Needless to say, we won't be using the other dealer or suggesting it for any of our friends or family. The folks at Leson, they are tops in my book! I'll be back the next time I need their services! Even with a trip across the river...it's time well spent!Complete the job or return the money
by mrswinnie on 04/24/2012updated 08/03/2025I paid to have an electrical test done on my 2007 Chevrolet Tahoe LS. They told me nothing was wrong with the electrical parts of the vehicle. They said it was the battery. They replaced the battery. The vehicle worked fine for 2 days. It… went right back to doing what it was doing before. I called them back and they told me that I would have to pay for another electrical test. Needless to say a year later, my truck is doing the same thing and it won't start today.
Chevrolet Silverado 1500
Chevrolet Equinox
GMC Acadia
GMC Sierra 1500
Leson Chevrolet is the oldest Chevy dealership in New Orleans. Our dealership has been serving the New Orleans metro area since 1931. Sales, service, commercial, whatever your needs might be, we are here to help, where Gretna meets Harvey on the Westbank. Right price, Right here. One Stop Shopping* Sales, Service, Parts, Collision Center, Vehicle Detailing, Commercial Trucks, and Parts Wholesale location.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Thank you for your wonderful review! Our team works hard to keep our customers coming back to Leson Chevrolet and its great to hear of your continued business. We thank you so much and make sure that you're following us on Twitter and have liked us on Facebook to get great specials! Best, Tim Colson, Service Manager, timc@lesonchevy.com.
by lesonchevrolet on 02/09/2015