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Don Franklin Chevrolet Buick GMC

Today 8:30 AM - 7:00 PM

Customer Reviews of Don Franklin Chevrolet Buick GMC

Review type:

11 sales reviews
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  • 2025 Encore purchase.

    5 out of 5 starsby Oldman68 on 04/18/2025

    Don Franklin Chevy in Somerset were very friendly and made us feel right at home.
    • We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

      by Chole Yates on 04/22/2025


  • Best dealership in town

    5 out of 5 starsby Wayne !!! on 12/04/2023

    Great place to shop for a new vehicle. Brandon Swanner is a great salesman and very helpful. Jason also is very helpful getting one a loan and finding the best bank for a good interest rate. Many thanks to them.
    • Wayne, we're happy you found our staff to be so supportive during your experience here at Don Franklin Chevrolet, Buick, And GMC, INC.. If you have any further questions, please don't hesitate to reach out!

      by Savy Robinson on 12/07/2023


  • Great dealership

    5 out of 5 starsby CurtWins on 01/03/2018
    updated 01/12/2018

    I would recommend to anyone to use Don Franklin and our salesperson Zachary Strunk. Great Price !! Great Service !! We live over 300 miles away and it was well worth it.

  • Outstanding Customer Service

    5 out of 5 starsby Brian_P8815 on 11/26/2015
    updated 12/04/2015

    Tracy Whitaker was awesome to work with! His caring and compassionate attitude to get me in the right vehicle was outstanding! He and the finance crew worked harder for me to get in the right vehicle than anyone ever has! Don Franklin and its crew now has my business for life!!! A++++ all the way!!!!!

  • car buying service

    5 out of 5 starsby JonathanMorton on 08/05/2015
    updated 10/21/2015

    the dealer did a amazing job not only helping me save money but helping me get a excellent car which is greatly appreciated

  • Don Franklin Chevrolet Buick GMC Review

    5 out of 5 starsby LEmerson15 on 08/23/2015

    I must say that Don Franklin of Somerset is the BEST DEALERSHIP we have ever dealt with in purchasing a vehicle. We received excellent service from Joe Cummins, the General Manager, and James Adams, our Sales Agent. They both were very courteous and friendly and after we told them what we were looking for, they led us right to the perfect vehicle. Our Equinox fits our needs and we stayed in our price range. Paul Watson also did a great job handling our financing. We absolutely love our new Equinox and we will definitely recommend Don Franklin Chevrolet Buick GMC to all our friends and family! We were happy when we went in that morning and were even happier when we left! Thanks for a great experience.

  • Satisfied Customer

    5 out of 5 starsby JLOsborne on 07/31/2015

    Paul Watson made my experience buying a new Buick Encore very satisfying and personable. I am enjoying my new Buick. Thank you, Jeanette Osborne
  • Lgray

    4 out of 5 starsby Lfgray on 07/06/2015
    updated 07/22/2015

    I appreciate the honesty we received from salesman and manager. Very eager to help us any way they could without lying to us (a lot of places we have been to have not done this). This is my second vehicle I have purchased through a Don Franklin lot. I plan to continue.
  • Excellent Service

    5 out of 5 starsby Jeannie79 on 05/23/2015
    updated 05/29/2015

    Paul Meece and Philip were really nice and did everything possible to make my first experience purchasing a new car a great one!! Thanks!
  • Scam Salesman

    1 out of 5 starsby SnJwilliam on 04/10/2015

    I purchased a vehicle at this car dealership almost a year ago. I will have to say, it is the worst car I've ever owned. I had been wrecked and preowned by a car rental company. I asked for a carfax report and they brushed me off. I should have RAN!!!! They are their own insurance companies and do not report the wrecks. So, I called and tried to switch the car out and get out of this nightmare. They ran my credit so much that I can't get credit now! It was a bad experience and I will not buy from them again. I will not let my family or friends either. I was a faithful customer and had purchased there before. But, not any longer. If they ripped me off, they will rip you off too.
  • good dealership

    4 out of 5 starsby johnnyboy11 on 11/30/2011
    updated 06/05/2025

    were very helpful and have reasonable prices on there vehicles.

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