Customer Reviews of Stuart Powell Ford
Review type:
Excellent car purchase experience
by LillieT on 01/26/2016updated 02/12/2016We worked with Ben Johnson and truly enjoyed the experience of purchasing our car in quick and easy process. Great Finance department.Lincoln MKX
by Retiredliving on 12/08/2015updated 01/07/2016Kay was not pushy. I was not intending to buy yesterday, but the car was exactly what I wanted. It has all the bells and whistles. Kay answered all my questions very patiently. I have been negative about Ford products because of a bad… experience with a Tempo years ago, but Kay assured me Stuart Powell would take care of my car. She took me through all the features of my new car. I'm looking forward to driving this vehicle.Absolutely a great Experience
by corettalyons on 12/22/2015Ben Johnson was absolutely great to work with. He worked hard for me and actually listened to my needs. He went above and beyond.Stuart Powell Ford is a Great Dealership!
by KryderE_65 on 11/23/2015updated 12/04/2015David Wix was a great salesperson to work with and never pressured us or made us feel that we HAD to buy a truck from him. He presented the information & allowed us to test drive the truck-then patiently waited for us to make a decision. I… appreciated that! He was personable yet professional and always made us feel right at home-even though we had never met before this purchase. Stuart Powell is lucky to have him as part of the sales team.Perfect - EVERY time!
by Ronniebisme on 10/30/2015Dave Wix, and his ability to relate to the customer, this is my 4th or 5th purchase from him. He has a positive attitude, does not push too hard but makes sure you know Stuart Powell is the place to make a deal. Post purchase has always… been positive. The whole team makes you feel welcome. Patti and Stuart - Job well done!Great Customer Service
by mdhanlin on 10/17/2015We liked the lack of high pressure sales that we experienced at other dealerships. We drove two hours to this dealership based on their reputation. We were not disappointed! Also appreciated the ease of loan application process. ( Thanks… John!) We also appreciated the tutorial we received from Ben on how to Sync our phone, set seat controls, climate, entertainment settings, etc.Thank you so much for taking the time to provide such great feedback, Michelle. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that John and Ben were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Patti Powell, General Manager, 859-236-8917
Very nice experience
by Myowntruck on 03/20/2015updated 03/28/2015Very nice people, made me feel so comfortable . They treated us like family! I know I will enjoy my purchase , and will go back there when I want a new car!Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the dealership family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Patti Powell, General Manager, 859-236-8917  
Thank you so much for taking the time to share this very kind review!! That treatment like family is something that comes very natural to us, because that's how Mr. Powell has done business for decades. We look forward to helping you in any way you need, as we strive to make service AFTER the sale as memorable as the great sales experience was! We greatly appreciate your business!
Since 1960, Stuart Powell has been one dealership that's easy to love. With our easy pricing and service programs, it's simple to see why we're different. You can expect clear, fair market prices upfront on every vehicle on our lot - new or pre-loved. Our pricing is simple to understand, and you'll never have to play games or haggle over the sticker here at Stuart Powell Ford.
Stuart Powell's team does business the old-fashioned way - we stand behind what we sell. We'll do everything possible to ensure you drive off as a happy customer in your dream Ford. Proof of our commitment to excellent service hangs on our walls. Our humble dealership has earned a variety of accolades, including Ford's President Award, the Lincoln President Award, and Time Magazine's Quality Dealer Award.
It was a pleasure to read about your Fifth car-buying experience at Stuart Powell Ford. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Dave provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Patti Powell, General Manager, 859-236-8917
by stuartpowell on 11/19/2015