Customer Reviews of Olathe Dodge Chrysler Jeep Ram
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by china64 on 03/26/2012updated 06/01/2025Had a very pleasant car-buying experience. We always dread the car-buying process, but the people made it easy and we feel like we got a great deal. Would definitely recommend. We love our new SUV!!!!Outstanding service
by kerryp1 on 02/29/2012updated 06/01/2025Amazing customer service. I came with the car I wanted vin and window sticker print off from another dealer. Olathe dodge had no issues getting me the exact car I wanted and they even worked late to close the deal on our schedule. We have… purchased 5 vechicles from them and each time are amazing at the outstanding customer service.All was fine, but took longer than expected to complete the purchase
by aadamson on 08/22/2011updated 06/01/2025We are pleased with our purchase, but am drained from the process. Everyone was nice, very friendly and helpful, but I had hoped to be done within 2 hours. We arrived before 9AM and I didn't drive off until almost 1PM. Everything was fine… except the time it took to complete the transaction once we decided to make the purchase.Harsh and pushy tactics = dissatisfied customer!
by batei on 09/09/2011updated 06/01/2025First, let me say that this is not my first new vehicle buying experience. I have purchased several Toyotas and Fords for pleasure as well as work vehicles over the years. I am also a big MOPAR fan and own an old muscle car. This is the… first time I drove off the lot wondering why I chose to buy a piece of junk. It did not start out that way. The salesman was terrific and very helpful in educating me about Jeeps. He is the only reason I completed the transaction and did not go to another dealership. The process went south quickly, however, once I went into finance office. I did not even need financing; I paid cash for the difference between what they gave me for my trade in and what the Rubicon cost. Essentially, the finance guy explained to me that Chrysler products are pretty low quality these days (including Jeeps) and you are a fool if you do not pay thousands of dollars for an extended warranty. In fact, if you bought all the warranties they push on you it would total over $20,000! All in all this time was the first in twenty some years of buying new vehicles where I drove off the lot already questioning my new purchase and wondering when it will fall apart. If you want your day ruined, you should buy from Olathe Dodge/Chrysler/Jeep. They will be up front with you that Chrysler products are junk these days. At least both finance guys I talked to said so and they are higher management, so you have to figure they know what they are talking about, yes? If you want a happy experience, buy a Toyota from Crown in Lawrence or find a reputable Ford dealer. At least you will be getting a higher quality vehicle.A very satisfied customer
by rglhurlburt on 10/31/2011updated 06/01/2025From the first moment of my coming to the dealership I felt that I was a valuable customer and had a good experience. I received curteous and prompt treatment. Very impressed.Nice but long process
by gbpmark on 01/06/2012updated 06/01/2025My experience in purchasing our vehicle was a positive one. Did not have to haggle a great deal and received good deal on out trade. However, once the price was agreed upon, the paperwork process was too long. This could be because it was @… the end of the day. The people were friendly and apologetic about this but they did not throw in any 'perks' for the wait.great service and sale
by mrprez3182 on 01/05/2012updated 06/01/2025I have purchased a lot of vehicles in my life most of which have been new and never have been so surprised at how the sales men and sales team all together where honest and willing to do what ever was needed to make me satisfied. I am very… pleased with my experience with olathe dodge and feel as if I got a very good deal on my new purchase. I would recommend anyone looking to buy a vehicle to try there dealership firstGreat sales experience
by jim520 on 02/24/2012updated 06/01/2025Sylvester answered all my questions without any pressure, he even had the other vehicles I'd expressed interest in warmed up and waiting when we returned from the initial test drive (it was windy and 20 degrees). Troy was informative and… helpful (he's a Jeep guy) and provided fair and straightforward pricing even though I'd missed out on the special they were running two weeks before. I picked up my new 2012 Wrangler last night and love it.bought a jeep
by fogarty1 on 05/01/2013updated 06/01/2025Randy H made it easy. Polite, patient, he and the finance staff stayed late and took the time to answer all our questions. They made it a pleasurable buying experienceGood Experience
by greg956 on 07/28/2012updated 06/01/2025We purchased a Dodge Journey and were happy with Carl our salesperson. He was knowledgeable when answering our questions. Would recommend this dealership to friends.
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About our dealership
Here at Olathe Dodge Chrysler Jeep Ram our service and reputation defines who we are as a dealer. Our goal is to reach our community and be able to offer quality service for everyone. With more than 17 acres we have the largest inventory in Kansas. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU the customer! We are located at 15500 W 117th St Olathe KS 66062.
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Express Service
- Customer Lounge Area
- After Hours Drop-Off