Rydell Chevrolet
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Customer Reviews of Rydell Chevrolet
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Customer
by Fawn Davis on 02/25/2024Worst experience ever. Everytime I go there they mess my car up
The following reviews are more than two years old. They are not included in the overall rating.
9 service reviews
Service
by Mikepink on 01/03/2017Would have wished to receive a comprehensive diagnostics for all faults in the the system instead of the targeted faults and not pay for a secondary diagnostic fee.Rydell Chevrolet service dept
by Biggerreed on 08/22/2016updated 08/31/2016They did what I asked and checked everything else. They are thorough and I am sold on their great service!Warranty service
by Highone1348 on 02/24/2016updated 03/07/2016Replaced mirror cover, perfect paint match. Solved the problem.Good service and pleasant atmosphere.
by Mochatea on 02/19/2016Nice place to relax and wait on your car to be worked on.worst ever
by toothpick6266 on 01/21/2016Had our avalanche in due to check engine light again , was advised that the pistons needed replacing again . advised cory clark that the air pump was ready to quit working , he said the part was ordered , a week later called about part , it… was not ordered . also since the purchase of this vehicle we have had it in for electrical problems and have ask service department to check a rattle in the rear end ,they can never find the problem this vehicle is supposedly gm certified if this is a what gm certified represents don't think I will be advising anyone to purchase from this dealershipGreat service.
by LocalYokel1623 on 12/10/2015updated 12/16/2015Went in for an alignment, but needed wheel bearing replaced. Work was done on the axle the previous year, but was just out of part/ labor warranty. Was replaced promptly with a discount on labor services.Warranty Work
by rsl50 on 04/22/2015Timely, knowledgeable and thorough. Diagnosed the problem quickly, fixed it and had the vehicle ready to go earlier than expected. No charge - warranty work.Warranty work and other misc mechanical work over the years
by Rustic4 on 12/09/2014Unfortunately, Rydell doesn't sell Cadillacs, and didn't sell Hummers (when they were being sold) I purchased my Cadillac ELR and Hummer H3 at different dealerships. Despite another Cadillac dealers in the area I always go to Rydell for my… mechanical work/warranty work and body work with all three of my vehicles although none were purchased from Rydell. They explain issues very well and do everything to satisfy their customers...... they constantly exceed my expectations! BTW - I am not related to or know any of them personally..... this is an honest review of my experiences over the years. The tech assigned to take care of my most recent issue with my ELR was Monty and he did everything possible to get my car fixed and returned to me as soon as possible.....All Around Great Service
by krwhiteside on 03/06/2011updated 08/31/2025Buying my first car was scary, but I was prepared with good tools and information from my dad. I tried many dealerships and decided to go with Rydell. Since then (2004) I've purchased 2 cars, utilized the service department and the… collision center all at Rydell. The service people, sales personnel and support staff are wonderful. They work amazingly with your insurance during an accident, have ALWAYS gotten me a wonderful loaner car while mine was out of commission, being worked on, kept me up to date and aware every step along the way of anything and everything they're doing. No hidden charges anywhere. I've referred their services to many friends and wouldn't think twice about taking myself (to buy a car), or my car there for service again and again!
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About our dealership
Fawn, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (319) 234-4601.
by Beckett Adams on 02/27/2024