Turpin Dodge Chrysler Jeep Ram of Dubuque
Customer Reviews of Turpin Dodge Chrysler Jeep Ram of Dubuque
Review type:
Happy Customer
by Allan on 10/30/2024updated 11/06/2024The staff at Turpin always make you feel welcome, even if they know you are there to see a particular salesperson. Lonnie Steger has been our go-to guy for new vehicles for years now. He is honest to the core. He displays a genuine desire… for us to be totally happy with our choice of a vehicle. We are now in our 70's and Lonnie pointed out safety features that are a blessing for folks our age.Used car match up & financial assistance
by Carol on 10/07/2024updated 10/14/2024Attentiveness and assertiveness of providing financial assistance. Everyone was very welcoming.Thank you, Carol, for your wonderful review! We're glad to hear you felt welcomed and appreciated our attentiveness and assertiveness in providing financial assistance. At Turpin Dodge Chrysler Jeep, we strive to make every experience a great one. We look forward to seeing you again and helping you with any future needs! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Honest and fair
by Kevin on 08/27/2024updated 09/03/2024Enjoyable purchasing experience. Fair prices for new car and trade in. Honest communication from sales and garage.Thank you, Kevin! We're thrilled to hear that you had an enjoyable purchasing experience at Turpin Dodge Chrysler Jeep. We pride ourselves on offering fair prices and honest communication, so it's wonderful to know that our team met your expectations. We look forward to seeing you again and hope you enjoy your new car! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Review
by JE on 08/16/2024updated 08/23/2024Knowledgeable, accommodating & friendly staffThank you for your wonderful review! We’re thrilled to hear that you found our staff at Turpin Dodge Chrysler Jeep knowledgeable, accommodating, and friendly. Your satisfaction means a lot to us, and we appreciate your feedback. We look forward to welcoming you back on your next visit! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great Service Happy Customer
by Jodie on 04/17/2024They treated us with respect and listened to us during the process. They made the process easy and we're accommodating to our busy schedule. I feel they were honest and straightforwardHi Jodie, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great experience
by Randolph on 02/13/2024Friendly but not pushy salesman that greeted us right away and made the entire process smooth without pressure. Prices were fair and management was willing to negotiate.Randolph, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Turpin Dodge Chrysler Jeep! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
“No pressure!”
by Corey on 11/07/2023I had an great experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. The salesman answered everything I asked of him very knowledgeable. The paper work was smooth and… quick everything was ready went I arrived.Congratulations on your new vehicle, Corey! Thank you for taking the time to write about your experience. It's great to know our team was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Buying made easy.
by Brice on 10/17/2023Kevin Lynch and Bryce made for an extremely easy purchase and were very nice and professional.Brice, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Just like Cheers
by Tony on 09/28/2022There is a reason we are a repeat customer, always fair, upfront and friendly. When I come in, I feel like I am in an episode of "Cheers". Again, thank you Brent...tight lines.Tony, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Turpin Dodge Chrysler Jeep. We can’t wait to see you for your next servicing appointment! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Outstanding service
by Kim on 07/13/2022Everyone treats you really good. Go out of the way to ensure your happinessKim, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Turpin Dodge Chrysler Jeep. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
New car
by Tony on 05/16/2022Knowledgeable and friendly staffWe're glad to hear you found our staff was knowledgeable and friendly! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great Service, Nice show room floor, Overall clean
by Michael on 03/25/2022Very Helpful, Kind and understanding , very friendly, Not pushy, They will try and do what they can to give you a good deal, financing they have several lenders they go through to get you the best rate and payment. Overall Everything was… great! Thank you very much!Michael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Amazing Experience
by Chelsea on 08/28/2021The staff is amazing!!!!! Super friendly, helpful and knowledgeableThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Jeep!
by Hattie on 07/19/2021Bryce, justin and Laura were amazing in helping us with out buying experience.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Lifetime customer!
by Timothy on 07/09/2021Helpful/Freindly/Great People to work with!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Top Notch Dealership!
by Jeffrey on 06/28/2021Jim, Dave, and the Sales Manager are the best. Great and fun to talk with. Really care about the customers. Very knowledgeable. Top notch!!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Ram
by Ken on 12/06/2020updated 12/11/2020Friendly and no pressureWe appreciate the kind words, Ken. We look forward to seeing you again in the future! Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
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by Janis on 08/19/2020Knowledge and expertise of our Larry OyenThank you so much for your feedback, Janis. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Purchase of 2020 Grand Cherokee
by Jeffrey on 08/10/2020Found the SUV I wanted and got the transaction done quickly with great customer service.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great experience as always!
by Troy on 06/23/2019Simple, friendly, and fast.Troy, we cannot thank you enough for this glowing review. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
This is our 3rd jeep from Turpin :)
by Adam on 04/12/2019updated 04/18/2019Very accommodating and friendly. Worked with us to get what we needed.Adam, thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Ram 1500
Jeep Compass
Jeep Grand Cherokee
Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Turpin Dodge Chrysler Jeep, especially Lonnie. It’s fantastic to hear that he has provided you with great service and highlighted the important safety features for your new vehicle. We are honored to be part of your car-buying journey and look forward to assisting you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
by Turpin Dodge Chrysler Jeep on 11/06/2024