Stew Hansen Hyundai
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Customer Reviews of Stew Hansen Hyundai
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The following reviews are more than two years old. They are not included in the overall rating.
83 sales reviews
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Easy peasy
by Worth the Drive on 03/26/2023The whole thing went very smoothly. Communication leading up to the actual visit was easy and well coordinated. I dealt with a number of people leading up to and throughout the process, but it all felt seamless and coordinated. There was… one long wait to see finance, but Jeremy jumped in to expedite that when he saw the opportunity.Great service
by Mediha on 09/15/2022Great and friendly staff. Whole process was so easy and fast.Quick, easy and helpful.
by Patty on 09/02/2022updated 09/14/2022Great service, honest and friendly. My experience with purchasing a vehicle was smooth and easy. From the moment I started looking to getting the keys the whole process was painless, hassle free and enjoyable.Next level of customer service
by Ed on 08/31/2022Good service; salesmen take time with you; salesmen knowledgeable about the product.Very knowledgeable salesperson
by Crash on 07/28/2022Worked to help me find a car after car totaled. So was imperative I find a new car. Very helpfulGreat service and treated me well
by Cynthia Sale on 07/24/2022Nate, the sales person was knowledgeable and friendly.Ask for Marcus
by Verified Buyer on 07/16/2022Really a pleasure to work with the team at Stew Hansen. From sales to F&I it’s an informative and easy process.So fast!!
by Ash P on 06/14/2022Parker = the best!! I was in and out very quickly, with my old car traded in (for a very fair price) and my new wheels ready to go. Everyone was super friendly and helpful. 12/10Great Service!
by Kim on 06/14/2022Great customer service! Buying a new car was quick and painless! No pressure. Very respectful and thankful for your business. Took a lot of time explaining everything!!!Very friendly
by CRS on 06/06/2022They are very helpful and knowledgeableVery knowledgeable sales staff.
by Steve Nail on 05/24/2022Not pushy for decisions. Sale person seemed to have authority without having to check with others several times as normal at other places.Jeepster guy
by Rudy on 04/28/2022Very friendly staff to work with. Had to take my Gladiator back for cracked fog light that was missed upon inspection a day after my purchase. Assuming they will take care of it. 😐Car
by Don on 04/16/2022Quick process. All involved were greatCustomer satisfaction is Jeremy and Matthew's top priority!
by DavidG on 04/15/2022Jeremy Pulcher is an excellent sales rep with total integrity. Sales manager Matthew Hansman will also go the extra mile to see you are a 100% happy and satisfied customer. I questioned some dealership charges on my invoice and the two of… them resolved every issue to my complete satisfaction. I would not hesitate recommending them if you are looking to purchase a vehicle.Quick acting sale(sman)
by Charlie Lotspeich on 04/03/2022Salesman knew I was looking for the new Santa Cruz. One came in Friday, contacted me that day, talked on phone Saturday morning, had son & daughter-in-law stop and check out (Face-timed me), made decision to drive 150 miles to purchase.… Salesman had car inspected, cleaned and paperwork ready when we got there. Less than two hours later was driving off lot in my new truck. Great job & very happy. ThanksListened and took care
by John Warfield on 03/22/2022I went in knowing what I wanted and David didn’t go into upsell mode. Instead he was personable and helped move the deal in a timely manner. He was knowledgeable and more than willing to go over the nuances of the tech package. Great… experience.Woman owner
by Wanda Hulbert on 03/22/2022I did not like the fact that my husband was the primary signer of the purchase paper work. I was the primary owner of my vehicle and paid for the new vehicle. Preferred man signature to the womens. It should be me as prime owner & husband… as second. Oh well, is a man’s world. Thank you. Wanda Hulbert Derrick was very nice and helpful. Great to work with.Made time for us!
by Ingrid T on 03/12/2022I would like to thank Jeremy and Josh. They showed great understanding and concern to my needs. They made it happen in less than 24hr. With a healthcare job on crazy hours it was painless and stress free! I appreciated their honest approach… and found a car for me! Second time back to the dealership and one day when the time comes I’ll be back again! Lastly as always the car is amazing! Warranty can’t be beat!MaryBeth
by MaryBeth McNair Lloyd on 02/20/2022Everyone I dealt with was very helpful in showing me pros and cons of getting into a 2022 Tucson or buying out my lease for 2019 Santa Fe. I decided to buy out my lease.Forced GPS Tracking and Market Adjustments
by John L on 02/17/2022Derrick the sales person was great. Very nice and answered all questions we had. The issues started when we got into finance. First they tried to make us purchase a service package that I didn't want. I was able to finally get that off… since they had no money invested in it. The big issue is they install a GPS tracking unit in the car and make you purchase a 900.00 anti theft package because they have already prepaid and installed the device. I begrudgingly accepted because they are the only Hyundai dealership within several hundred miles. They say that it's recovered several stolen cars, that is the selling point. The issue is this service is already provided via Bluelink which you get for 3 years. I figured I could just cancel with the company and maybe get a refund and then get the device removed. I was prepared to eat the 900.00 as long as i got the device removed. A week after I bought the car they called and said they were refunding me as the device was never installed. A few days after this I received activation emails from both the insurance company that handles claims and theft patrol themselves. I had to call them individually and cancel the service. A few weeks later I was messing around with settings and found out you could run a vehicle diagnostic via Bluelink in the radio. When I ran this it told me to removed the device plugged into my diagnostic port and try again. I looked and there was nothing plugged in. I started feeling around and noticed that the GPS tracking device was indeed installed and to my advantage it was horribly installed and just tucked up behind the port so I was able to remove it with no issue. I'm very upset that they first made me buy it and then second told me it wasn't installed when it was still installed and the company had activated an account and was tracking the car. The cherry on the cake is that AFTER we had our loan approved and were going with my bank for the financing, they tried to run my credit at another company even though we already agreed to my local bank financing. I know this was after because my credit is locked and this run was attempted AFTER I relocked my reports.Best of the Best!!!!
by Julio Morales on 02/15/2022Dallas Gregor was outstanding and very patient with us, while purchasing our second vehicle. With Dallas professionalism, I can gladly say that I (Julio Morales ) recommend future buyers to get in contact with him 100% no dought. I also… would like to thank Luis the sales Manager for making us feel welcome as soon as he made his presence at the dealership. I wish I can say the same about the rest of the employees at the Front desk. Gossiping while your customer are present should be dealt with by corporate immediately! Once again THANK YOU to both Dallas & Luis.
Hyundai Palisade
Hyundai Santa Fe
Hyundai Tucson
Hyundai Sonata
About our dealership
Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can work to make things right. Thank you! General Manager - Steve Amos, stevea@stewhansens.com
by Steve Amos on 02/17/2022