Customer Reviews of Karl Chevrolet of Ankeny
Review type:
2018 silverado
by Jasonvan on 01/28/2021Had a great time working with the crew and they got me into the exact truck I needed.Happy High Country owner
by PERRY D on 09/01/2020Ken Lindley and the entire dealership made the purchase hassle free and easy. Very attentive to specific requests and communication was great start to finish. I’m thrilled with our 2020 Silverado. I recommend Ken Lindley without any… reservation.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Karl Chevrolet Team
False information on vehicle
by Randy_Van_Dyke on 01/27/2018I have bought 6 - 7 vehicle from Karl cheverolet since 2007. When I do buy a used vehicle, I have a guideline I go by. #1 never buy one that was purchased at an auto auction. #2 if it's used make sure it is a local trade. #3 never buy one… that once was wrecked. So, when I get the title in the mail, I come to find out this vehicle came from the auction and was obviously not a local trade. They know my guidelines and was not told the truth. So, I call my salesman and tell him what I have found out on the truck. So, he hands me off to Gary Cron. We go over everything once again. They know I would not have bought this truck if the truth was told to me.He couldn't careless what I thought on not being told the truth. He said I could trade it in on another vehicle. Ya right, he offered me $3000.00 dollars less than what I paid for it. I only had it for 3 weeks. There is a good example of being screwed....again. Is this how a person who has bought so many trucks from them should Ben treated? I would have never thought I'd be screwed like this. Karl, I sure wish you would read some of these posts. I guess this is just the way big business is done. What a shame your employees do this type of sales. You can't be very proud....can you ?I have a humble apology I must acknowledge to Karl Cheverolet and to Carl Moyer himself. When I wrote the original review I did out of quick judgement and now with such regret. I was totally wrong on allowing myself to react with such hast and not giving the dealership sufficient time to work with me and making this right. If anyone is thinking that Karl Chevrolet contacted me and made me a deal then asked me to remove this post, well, they didn't. I have a whole new outlook and such respect for Carl Moyer and his team at the dealership. I will continue buying my vehicles solely from Karl Cheverolet. After my mistake and accusations and the experience I have had with the dealership working out this situation, I once again apologize and will honestly say, Carl Moyer is one of the classiest individual I have ever met. Thank you Mr. Moyer. Randy
Steve Reis
by Stephen101 on 04/06/2017updated 04/18/2017Jason, Paul,And Shane were terrific We would definitely reccomend you and would return if and when we need another car.Dealer for Life
by KariLJ80 on 04/04/2017I felt like everyone at the dealership truly wanted our business! It was a great experience from start to finish.20017 High Desert
by Marks2017 on 04/04/2017How I was treated & the deal they gave me. Also very professional ! I also meet the owner & he was very nice.Purchased 2 Suburbans
by DBAnkeny on 03/02/2017This review is rather late as I purchased my most recent vehicle, 2015 Suburban LTZ, in Oct 2015 but the experience was positive enough to remember and I felt the need to post. Over my many years I have never experience a more positive and… relaxing purchasing experience then I did with Gene Klein. I purchased my last 2 Suburbans from him and he was very helpful and professional. If you are searching for a vehicle, I STRONGLY recommend making it a point to work with Gene.Will not buy from again, miserable experience, zero effort by them to fix
by JCMCIL1 on 04/06/2016Was pushed through a deal faster than we wanted so they wouldn't have to honor addl. rebates, had to spend over an hour trying to setup free trial of XM, they didn't do it, navigation unit didn't receive the updates it should have, doesn't… work as advertised right on Chevy's website, vehicle had all 4 tires at very different pressures, even had an onstar maintenance alert triggered from it. No attempt to resolve anything despite numerous contacts by us. This is the 3rd car we've bought from Karl Chevrolet and most certainly will be the last.Karl Chevrolet Rock Stars
by cwillia1 on 04/09/2015Hats off to Tim, Jenna, Tiffany and Brandon. Tim and Jenna made my decision to purchase the Impala I initially found on line a breeze. Never have I been able to purchase an auto with such ease and quickness. Tiffany had my paperwork… ready when I arrived and Brandon walked me through the mechanics with knowledgeable patience. These folks are Rock Stars!!!!!New 2014 Chevrolet Silverado Z71
by Frank_T on 04/01/2015updated 04/06/2015After driving 400 plus miles to your dealership, I was greeted by a very courteous and polite salesman, Nick. He showed me to the vehicle I was going to purchase. After a quick look over, I met with Andy, the business manager, who had all… the paperwork ready for signing. After signing, I met with Wes who went over the interior functions of the vehicle, set up the blue tooth and OnStar, and answered my questions. I feel I got a good deal on my vehicle trade-in and only wish that I lived closer so that I could take advantage of your service center. I'm a truly satisfied customer and will definitely think about returning in the future. Thank you!Survey
by DR_MAN on 03/31/2015updated 04/06/2015Dan Angstman and John Pitt have been my contacts for many years. They know that I'm a serious buyer when I come in, and do what is necessary to make a deal happen. You guys are the best.daisyisourdog
by izora on 03/27/2015updated 04/03/2015will the first thing is, this is James and Martha not just James!!!!!!! other than waiting a long time, we like Ken he is #1 in our book and the car is beautiful!!!!!!!The other guys, was great too.Great experiance!
by supercoupe1993 on 03/31/2015I had shopped at 2 other GM dealerships withing the Des Moines area. Marty was the first sales rep that actually listened to what i needed payment wise and what i wanted vehicle wise. He went to work and found me a great truck! Everybody i… came into contact with was friendly and professional! I just cant believe that i didnt go to Karls earlier in my vehicle search! Karls is only about a mile from my home.New Truck Purchase...
by LarryDeb on 03/30/2015We purchased a Chevy Silverado 2500 HD Crew Cab 4x4 (Diesel). My family and I enjoy camping with or Fifth Wheel and wanted to upgrade from our 2012 Gasoline model. We love our new truck!!!2015 Equinox
by jnjkoder on 03/25/2015This was our first time purchasing a new car with Karl Chevrolet and the entire experience was amazing. Entire staff of well knowledged and courteous professionals who went the extra mile to make this purchase truly a great experience.Truck
by Rod_Loy on 03/03/2015updated 03/17/2015Even though I knew what I wanted, it was a pleasure to have Marty and Tiffany there to help me with the process.2015 Colorado
by Evelyn_9 on 03/06/2015Original order for new vehicle should have been checked when the truck was received at the dealer - factory did not equip it as requested.Karl Chevrolet
by PatriciaAnn44 on 02/17/2015updated 03/04/2015Everything was done well and the fastest I've ever signed paperwork and out the door on a vehicle purchase. Which my wife appreciated.,Everything was done well and the fastest I've ever signed paperwork and out the door on a vehicle… purchase. Which my wife appreciated.Karl Chevrolet
by Doogie101 on 03/04/2015The best buying experience of a vehicle I've ever had thanks to Martin Mohler, Brian Jeffords and Brandon Williams. It was well worth the 7 hour trip from North Dakota. I only wish I lived closer so I could get all my service done by Karl… Chevrolet since my service experience with the Chevrolet dealer in Fargo has been the worst I've ever delt with.Great Employees at Karl Chevrolet
by DebbiePayne on 03/02/2015Great employees. We drive all the way from Texas because of Mark Wittry. We have bought over 4 vehicles there and have referred friends that have bought 4 vehicles there. Mark is the best.Glad to have another truck from karls.
by Scott636 on 02/08/2015updated 02/24/2015The sales men worked hard to do the best he could for us. This is are 4th truck from Karl's. We will be back for the next one.
- Instant Financing
- Rental Car Service Onsite
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Karl Chevrolet Team
by Karl Chevrolet Team on 02/02/2021