Tom Wood Toyota
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Customer Reviews of Tom Wood Toyota
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Can work while I wait. Very fast best waiting room in the area
by Jim C on 08/19/2024Professional service no haggle best deal on a long order
The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews
Horrible car experience
by Lorraine Cardoza on 01/22/2021DO NOT PURCHSE THEY DO NOT STAND BEHIND THEIR VEHICHLES I purchased a car for $30,000 and noticed some things were missing and was told to bad after 24 hours of buying the car basically to bad so sad you should have noticed it. I… purchased it basically on line and then picked it in the dark. Never have I been treated in this manner by a car dealer. They do not stand by their purchase and will never buy a car from them again and suggest you do not either.Tom Wood Toyota Hooked Me Up!
by mikemcd1 on 07/30/2010The guys at Tom Wood Toyota took good care of me. I have bad credit (really bad), but they didnt treat me wrond because of it. Instead they were real nice & understood. Wayne said it happens, but no reason I still can't have a decent car. A… bunch of other Indianapolis car dealers were not so nice about it. These guys got me a good car that I love and even though my rate is kind of high I can still afford the payment. I knew the rate would be high, but most other places just turned me away & made me feel stupid. I have already told my friends to go to Tom Wood TOyota.. Most people write these reviews to say mean stuff, so I wanted to write one to say thanks!Loving my new SUV!
by crohler on 03/12/2013updated 08/05/2025If you want a great deal, great car, wonderful atmosphere, terrific salesperson - stop in at Tom Wood Toyota, Lafayette Rd. Indianapolis and ask for Roy. I love my new car!! I had a great experience. Roy was right there, on the spot, ready… to help me fulfill my goal of getting a new car!! Loving it. Good times, laughed, joked, learned about house-flipping.... overall a wonderful experience!!!Awesome experience
by srakich on 03/11/2013updated 08/05/2025I went to Tom Wood to buy my first vehicle and they were extremely helpful. The staff is very knowledgable and were more than willing to help me find the car that met my needs. I couldn't think of a better place to go for a car-buying… experience in the Indianapolis area. I'm looking forward to doing business with them in the future!Great Experience!!!
by adityas on 02/12/2011updated 08/05/2025I had gone to this dealer with a price in mind for my Toyota RAV4 and felt i was treated very well through the process of being explained my available options and also the negotiation process. I did get what i exactly wanted. My only… complaint was with the financing paperwork to go though i had to wait in excess of 3.5 hours which could have been efficiently dealt with my they had more people to deal with it. However, my buying experience and the treatment i received were both too good to have considered the wait as reason to take any points off.These car places make you wait on purpose to wear you down so you agree to buy all the useless extra-profit-guarantees and $2,100 wax-jobs and scam-life-insurance stuff. Just get up to leave and they will expedite.
About our dealership
Jim, we are glad that our team was professional and got you a great deal! Thanks for your. business and five-star review of Tom Wood Toyota!
by Tom Wood Toyota on 08/20/2024