Customer Reviews of Ed Martin Nissan
Review type:
Frontier lease
by Robster Boy on 12/18/2024
updated 12/26/2024
Ed Martin was the only dealer to initially start giving me their best price. I will return to this dealer. The salesman (Jordan Estrada) was professional and didn't try to get all he could. Plus a nice guy! It was a good experience, and I… was in and out in about an hour. I love the truck as well. I find that Nissan builds a very nice truck!
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The following reviews are more than two years old. They are not included in the overall rating.
37 reviews
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Great Service
by jimt57 on 02/19/2014updated 08/05/2025Adam L and P.J. W went above and beyond. Both of these two understand the true meaning of service.Couldn't be happier
by veryhappy2 on 10/31/2012updated 08/05/2025I purchased my new Nissan Rogue from Matt S. and could not be happier- no - pressure, knowledgeable and so very personable. Although it has now been 6 months - he still remains in contact with me about oil changes, service etc. He made this… easy and smooth for me - my first new car - so I was somewhat apprehensive. Ed Martin is sl fortunate to have Matt in their corner!!!Congratulations on the purchase of your new Nissan Rogue! We're delighted to know Matt gave you an enjoyable sales experience and made sure all your questions were answered. We appreciate your kind review and look forward to being your automotive solution for years to come. For updates and specials at Ed Martin Nissan, "like" us on Facebook. Sincerely, Todd Rieselman | toddr@edmartin.com
recall & oil change
by Jeff112856 on 05/07/2014updated 08/05/2025Excellent service as usual!2004 Altima
by DanBl on 05/05/2014updated 08/05/2025Great job as always! The entire team is great!Terrific service
by HoosierHoney on 05/12/2014updated 08/05/2025The staff always makes you feel like family. First concern is always the integrity of the service recommendations to keep you on the road and safe.Satisfied Ed Martin Customer
by TGoz on 01/22/2014updated 08/05/2025Ed Martin has a wonderful service department. They are all very knowledgeable and honest about any service that needs to be done. Everyone at the dealership is very friendly and treat you like family!Jillian is a great advisor.
by badwindy on 02/02/2014updated 08/05/2025The service did take a little longer than normal, but not horribly longer.....I had no complaints, but Jillian apologized anyway, and explained that the service dept. was short staffed on that day. I've always loved that service… dept......they do a great job.poor repairs from service dept
by Keith on 02/03/2014updated 08/05/2025Bought a used Honda CRV; Sales group ,Jay & Ken were knowledgeable & helpful. Having a clean car-fax and showing repairs done by the service dept added to the comfort level. The car presented well and seemed like it would be a good purchase… for my daughter-college student. We got the car home fine, .....next morning wouldn't start. I had to come home from work & found battery cables loose; pulled it into the garage......small puddle of antifreeze RH side radiator, possible spillage from service dept??. My daughter took car back to school , today she had to add antifreeze.She'll bring it home and I'll look at it next weekend .....possible new radiator. I realize this is a used car "as is" sale but this is pretty bad. It looks like your service dept is getting complacent!Great Dealership made of Great People
by Indy_GTR on 05/28/2014updated 08/05/2025I have purchased 5 vehicles from Ed Martin Nissan in the past 3.5 years and still own three of them. The Sales staff and Service Staff have always treated me politely and with respect.Loved Ed Martin Nissan
by saraedester on 04/27/2012updated 08/05/2025I worked with both Todd Reiselman and Matt Steinbrink in the process of getting my brand new 2012 370z from Ed Martin Nissan. Within a half an hour of submitting my inquiry to TrueCar, I already had a voice message from Matt. I could… already tell over the phone that he did not intend to pressure me whatsoever. When I arrived at the dealership for a test drive he was very informative and once again, no pressure. After driving the car I was directed to Todd Reiselman who was incredibly knowlegable about the car's pros and cons and he was very honest about reasonable prices. Because I was looking for a rare color combination (and wanting to continue saving $ for a couple more months), he was willing to special order the car for me so it would be there when I'm ready, something a lot of dealers aren't too happy about doing. After doing some shopping around, the dealership matched other price quotes to keep my business. Things got a little complicated after placing the order for the 2012...production stopped earlier than expected for the 12, and Todd informed me the car would be a 13. Because I liked the 12 more than the 13, Todd understood and immediately tried to track down this rare car. He found it within 48 hours. When I picked up the car the rest of the staff were also so helpful and informative and seemed genuinely happy for me that I finally got the car of my dreams. I have had the car for about a week and I've already gotten a couple follow up messages and calls from both Matt and Todd, simply to check in on how I'm liking the car. They have been great!Great Job
by GTR_Dude on 03/10/2014updated 08/05/2025As usual, PJ and the crew at Ed Martin Nissan took care of me and our car very well. Always a pleasure doing business with the Service Department at Ed Martin Nissan.Very satisfied
by thefactor_8180 on 05/10/2014updated 08/05/2025The dealership is the best in town for everything. I will always do business with and recommend others. Very very satisfied.Tire Rotation
by Hesed on 03/06/2014updated 08/05/2025Service was excellent. The technician spent a lot of time with me. I came in for a tire rotation but explained that I had not set up my Bluetooth and couldn't get my CD screen to go flat so they helped me with that, too. One guy fixed my… screen and the lady set up Bluetooth. She was helpful and courteous and also tried to clean some paint off my car. Helpful people, good service, comfy waiting room, good coffee, what else could I ask for?tcodarmaz 3-21-14
by tcodarmaz on 03/22/2014updated 08/05/2025Service people are always very friendly and efficient. I enjoy having service done here. I wouldn't go anywhere else.Extremely polite and courteous employees
by baccio on 11/25/2013updated 08/05/2025I like the Ed Martin employees. The are helpful and I feel like they are honest. I would recommend them to anyone.Extremely polite and courteous employees
by baccio on 11/25/2013updated 08/05/2025I like the Ed Martin employees. The are helpful and I feel like they are honest. I would recommend them to anyone.excellent service as usual
by pags2005 on 03/14/2014updated 08/05/2025As usual the service coordinated by Adam and Jenny in the service center was awesome, they addressed all my issues and fixed everything even quicker than they estimated. Thanks to Ed Martin Nissan for the great employee staff !
Nissan Murano
Nissan Frontier
Nissan Rogue
Nissan Sentra
About our dealership
Welcome to Ed Martin Nissan! On behalf of our entire team, thank you for visiting our Edmunds page and allowing us to serve you online. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.
What sets us apart
Ed Martin Automotive has been in the community since 1955 and supports multiple local programs, events, and charities. We strive to support those that have graciously supported us throughout the years.
Modern Updated Facility with Free Wi-Fi and Refreshments
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you for your kind words about Jordan and Ed Martin Nissan! We definitely appreciate your business.
by Jason Upham on 01/04/2025