Lockhart Cadillac Greenwood
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Customer Reviews of Lockhart Cadillac Greenwood
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2 sales reviews
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Great Service
by terryauto on 02/13/2015Made the buying experience what it should be, no high pressure, courtesy and they have remembered how to treat a customer. All the managers including the General Manger introduced themselves and helped make the deal a great experience. Jim… my salesperson was a gentleman. I have purchased 5 cars in the past and will be back again!Worst Customer Service
by smlembke on 04/30/2013updated 07/24/2025I would never recommend Lockhart Cadillac. I was deceived by my salesman (Tom K.) and when I called to file a complaint to the sales manager, I was treated with complete disrespect to my situation and basically laughed at. The sales manager… was rude, obnoxious and impolite. I have never been treated that way by someone in customer service. The sales manager ended by hanging up on me when I stated I would file this with the Better Business Bureau. Apparently Lockhart Cadillac likes to take advantage of young pregnant couples who are trying to find a safe reliable car for their family. I guess if I had bought a Cadillac and not a 2 year old Chevrolet Malibu I would have been treated with some decency and not passed along like nothing.
About our dealership
Thank you for your review. We appreciate your feedback and hope that you will come back in soon! Best wishes, Kyle Luther, kluther@lockhartcadillac.com
by dealerreply on 02/27/2017