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Don Ayres Honda

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Customer Reviews of Don Ayres Honda

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1149 reviews
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  • Buyer

    5 out of 5 starsby Hris on 03/23/2025

    I always have a good uuyig experience at Don Ayres. A dy Hitzman is the best sales person. No pressure and honest answers.
    • Hi Hris, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Serenity Gibson on 03/26/2025

  • Oil Change

    5 out of 5 starsby Steve on 03/22/2025

    My Service Advisor did a great job checking me in and listening to my concerns about other possible issues with my vehicle.
    • Hi Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

      by Serenity Gibson on 03/26/2025

  • Thank you

    5 out of 5 starsby Ben Coleman on 03/20/2025

    Great buying experience, friendly and helpful staff I would definitely recommend
    • Hi Ben, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

      by Stephanie Mavis on 03/23/2025

  • Regular Maintenance

    5 out of 5 starsby Don on 03/20/2025

    I have become used to the support that Jeremy has provided to me ever since I purchased my Odyssey. He has helped me stay on top of the recommended service schedule.
    • Hi Don, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! We are always more than happy to assist you if anything else comes up. Take care!

      by Peter Joyson on 03/21/2025

  • Very Happy

    5 out of 5 starsby D Rezits on 03/14/2025

    Haven’t been to the Honda dealer for some years, but decided to give them another try and found a very nice car much to my liking with reasonable price and the salesman was informative as well as the sales manager. Now the owner of a nice Honda CRV
    • Hi, thank you for taking the time to leave a review for us at Don Ayres Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Beckett Adams on 03/15/2025

  • Great service

    5 out of 5 starsby Jen on 03/07/2025

    I was very pleased with the service my Honda received at Don Ayres. Although the recall repair took longer than expected, I was informed of delay.
    • Hello Jen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

      by Presley Palmer on 03/08/2025

  • CRV service

    5 out of 5 starsby Jeff V on 03/06/2025

    Connor is very thorough and professional in his approach with customers. He does a GREAT job.
    • Hi Jeff, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Chole Yates on 03/08/2025

  • Great service

    5 out of 5 starsby Bob on 03/05/2025

    Originally said I needed differential fluid change. Later came to me and said upon further inspection of records, did not need the service. Appreciated honesty!
    • Hello Bob, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

      by Niki Abney on 03/06/2025

  • Buyer

    5 out of 5 starsby Mary Lee on 03/03/2025

    Don Ayers Honda redo of their building has created a great waiting space and their timeliness and work done is great as well.
    • Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Barry Lewis on 03/04/2025

  • Honda Service

    5 out of 5 starsby Crayton McCleery on 03/03/2025

    I have always had my 2018 Honda Accord serviced at Don Ayres Honda, Fort Wayne, IN. This is where I purchased it, new. I was satisfied with that deal and have always been pleased with their mechanical maintenance service. This Honda has never had any major issues and is still in great condition.
    • Hi, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Don Ayres Honda

      by Barry Lewis on 03/04/2025

  • Service Dept

    5 out of 5 starsby Debra on 03/02/2025

    Paul went above and beyond to help me while I was getting my car serviced. I came in for an oil change and to check my brakes. When it was noted that I needed additional parts he made sure that I was given a ride home. When my car would not be ready until closing time, he offered me an uber but, the shuttle was in my area and picked me up.
    • Hello Debra, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 03/03/2025

  • Excellent once again

    5 out of 5 starsby Dave on 03/01/2025

    Courtney is exceptional. Reliable service. Comfortable waiting area. Won't take my truck anywhere else!
    • Hello Dave, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 03/03/2025

  • Urgent appointment

    5 out of 5 starsby Recent visit on 02/28/2025

    This was an unscheduled appointment. Was given appointment to come ASAP. Everything was handled rapidly and I was kept informed on progress.
    • Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Sue Tilly on 03/01/2025

  • I love Don Ayers Honda

    5 out of 5 starsby Jim Zix on 02/27/2025

    Zoe, our family's tech advisor does a great job in caring for my daughter's Accord and my HR-V. She takes the time to listen to our concerns, and translate them on back to the skilled techs in the garage. Our Hondas both run great and I give Zoe a big "Thank You" for that. PS: I love the new showroom and waiting area!! Thank you and much gratitude to everyone at Don Ayers Honda.
    • Hi Jim, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Gabi Porter on 02/28/2025

  • Honda Service

    5 out of 5 starsby Honda Service on 02/21/2025

    Another excellent service trip. Jeremy was very professional and friendly and took care to explain the service suggestion and how it would affect the longevity of my vehicle.
    • Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Harrick Newman on 02/23/2025

  • FIVE STAR SERVICE!

    5 out of 5 starsby Curt M on 02/18/2025

    Just visit any competitor in Fort Wayne and look around to truly see how Don Ayres and Honda are miles and miles ahead in excellence and value!
    • Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

      by Barry Lewis on 02/22/2025

  • Exceptional

    5 out of 5 starsby Coon on 02/12/2025
    updated 02/19/2025

    I have been coming here since 1989. Once I knew you all had hired a female service manager, I have worked with Courtney. I like the fact that you hired a woman, and she is exceptional.
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! We are always more than happy to assist you if anything else comes up. Take care!

      by Peter Joyson on 02/20/2025

  • Great Service

    5 out of 5 starsby Sarah Schreiber on 02/14/2025

    The service department is well run and organized. They have a great system of greeting you and getting you to your service advisor who is assigned to you quickly.
    • Hi Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! We are always more than happy to assist you if anything else comes up. Take care!

      by Peter Joyson on 02/15/2025

  • Great First Courtesy Service

    5 out of 5 starsby Curt Richards on 02/07/2025

    I scheduled my first service on line ehich was quick and easy. I dropped the vehicle off a day early at my convenience. My service advisor, Zoe, was able to fit my vehicle into the schedule the same day. Wow! The communication was excellent.
    • Hi, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We hope you have a great day!

      by Nia Sterling on 02/08/2025

  • Quick turnaround

    5 out of 5 starsby Thanks again Ron on 02/06/2025

    I was in and out in ~1 hr for a gear box recall service.
    • Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

      by Rhett Rogers on 02/07/2025

  • Service on CRV

    5 out of 5 starsby Connor Hilgemann on 02/06/2025

    I had recall work done and diagnostic testing for another issue. Connor explained everything that was going to happen. He even showed me how to have all my doors unlock (the manual can be confusing). I feel he went above and beyond to satisfy this customer
    • Hello Connor, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

      by Rhett Rogers on 02/07/2025


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