Customer Reviews of Ed Martin Buick GMC
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BEST Dealership Experience - Everyone is A+
by Doug Smith on 11/26/2024Bought my 2025 Buick Enclave Avenir at Ed Martin Buick a few weeks ago. This is the 4th vehicle I have leased from them and I could not be happier. They make me feel I am a good friend every time I am there. EVERYONE is pleasant, helpful,… and friendly. I love my new SUV and I love the excellent service I get every time I go there for service and to purchase accessories. Special shout out to Derrick Jones who takes care of me every time I have leased a car there. A + experience from the rest of the team too: Zach, Tyler, Jonny, Arthur, and the entire service team. Too many awesome people to list but all are the BEST! I will continue to purchase cars here and you should too.LC
by Linda C on 02/09/2023updated 02/14/2023I was dreading the process of finding a new vehicle to purchase. Dennis at Ed Martin made the whole process easy. He was fun to work with, very knowledgeable, and is not your typical high pressure salesman. I highly recommend you ask for… him.Painless
by Terrian on 12/08/2016My third purchase from Ed Martin and specifically Keith Baker. Keith is friendly, knowledgeable and extremely helpful. Would recommend buying your next vehicle from him!My Generation Encore
by ilovewhitecars on 10/18/2016updated 10/28/2016I moved to Indy from Michigan. My daughter is in Buick Sales in MI. She could not lease me a car across state lines. I really wanted an Encore. She has an Encore and my granddaughter has an Encore, thus the generation Encore! My… daughter immediately contacted a sales person in Indy, told him the story and gave him all my wishes... leatherseats, moon roof, power seats and more plus color white. Asked him to call when it was ready, which he did a few days later and to get all paper work ready to sign. I got the message right away, wasted no time getting there, and signed all papers, and in record time left the dealership a very pleased person in my beautiful new Encore!Great experience
by NDAM2523 on 07/27/2016updated 08/02/2016I am extremely happy with my experience buying a 2016 Buick Encore. I walked in and was treated very well at all times every staff member that I interacted with. I was nervous buying as a single woman, but they all treated me… professionally and with respect. I didn't feel intimidated or pressured. And I drove away with my new car the same day!GMC Terrain
by M_MBELL on 04/20/2016Our experience at Ed Martian GMC/ Buick was great. Both the salesman (Sam Alexander) and manager (Patrick Wright) were pleasant, knowledgeable, and easy to work with on the purchase of our GMC vehicle. Signing of paperwork went very… smoothly with the business office as well.Fantastic experience.
by Joyterry on 04/16/2016Our recent experience with Ed Martin dealership was awesome. Our salesman Rob was very nice and made us feel special. So awesome that we went just looking not intending to deal ,but came out of there with a new Buick Encore. Love the.… Car. For A great deal and nice people to deal with go Ed Martin Buick in Carmel Indiana.Great Job
by Cleanup on 04/17/2015Awesome Job by dealership. They met my needs and very impressed how they handled my purchase. Would do it again!My sales person was very kind and professional.Will buy a car from them again!
by jdriver72 on 09/02/2014I just picked up my 2014 Buick Lacrosse from the dealership and am completely elated at my experience with this dealership. They found me the exact car I wanted, and helped me with the purchase. They were attentive to my needs, not pushy at… all and worked with me to get an amazing deal. I would recommend both Bryce T and Jeff A to anyone looking for a vehicle. They even let me drive the car down to make sure it fit in my garage. I wish there were more people in this industry like them. Thank you again for everything!Totally Satisfied!!!
by Tulipwarren on 09/01/2014Dennis M was awesome in explaining all features on our new Enclave. He made we understood everything.Love my Verano
by indysusie on 08/18/2014I was a Toyota Camry owner for 20 years but 2 years ago decided on a whim to check out the buick verano at Ed Martin and ended up getting a verano. I loved the car so much I went back to Ed Martin and got the same car - 2014 model. The… experience was not like most dealerships that make you hassle over price. Everyone was knowledgeable, kind and respectful of my time. We made the deal, I got my car and I am happy. Great people at Ed Martin. I recommend you check them out.very satisfied
by c_j3 on 06/11/2012updated 06/04/2025We drove 3 hours to look at a car. We had an agreed price before I went, less than an hour, we drove away with a nice used car. Bryce T was our salesman, he emailed me back, returned calls, very nice young man. No surprises, I will look… there again when its time to buy another car. Ask for Bryce!!New Yukon
by oledad51 on 11/02/2012updated 06/04/2025My wife and I just recently leased a 2013 GMC Yukon at Ed Martin. I was pleased with the service I received from everyone we came into contact with during the entire process. Our salesman was Blake N. and he did not quit on our deal until… the time we signed the papers. That included ordering a new vehicle from GMC to ensure we got the exact vehicle we wanted. If you are going ot spend your hard earned money on a new or pre-owned vehicle you can expect a great experience at Ed Martin. Not to mention they had the best prices out of all the dealerships I checked and made it well worth my 2.5 hour drive!!New Acadia
by Jonoy108 on 01/25/2014updated 06/04/2025Was able to make a fair trade. The sales staff was very easy to deal with. And financing was the smoothest transaction ever. Also had better interest rates than everywhere else.GMC Acadia Beautiful!
by bethannw11 on 07/06/2012updated 06/04/2025I was met with a helpful, no pressure sale at Ed Martin. This is a refreshing approach in car sales. Blake Nevins helped me locate the perfect car. To get the options I requested, made a dealer trade in NorthEastern Indiana and delivered… the car to me at work the next day. He even took the time to check the radio station programmed on my trade and pre-set them for me before delivery. I appreciate this type of customer service. If the service department lives up to the sale, I will be a repeat customer for sure.Great Buying Expirience
by GT2014 on 02/09/2014updated 06/04/2025You hear a lot of horror stories about buying a car from a dealer. I was really pleased with the whole staff. The salesman, Jim A, was straight forward and honest. The financing was easy and they put in the extra effort to get a good… interest rate. If you are in the market for a new vehicle, I highly recommend them.New Buick Lacrosse-Good Experience
by doverby1 on 06/09/2012updated 06/04/2025I had recently graduated from college and am going to be traveling for the next few years for my job, so I needed a reliable, new car. When I went to the dealership, I was greeted by Rob B. Rob was very engaging and personable. He was very… helpful throughout the entire process. I told him what type of vehicle I was looking for and he gave me several options. For each option, he presented the pros and cons of each. When I chose the Buick Lacrosse Premium Package II, he went over various options for how to pay for it, including looking at various loan legnths and leasing options. In order to get the exact Lacrosse that I wanted, he looked in several areas, including Illinois and Kentucky. When he found one in Kentucky, he sent a driver to go pick it up. This whole process only took a few days. Overall, the service at this dealership was exceptional! I would recommend this dealership for anyone!'13 Buick Enclave
by 3kids1dog on 09/10/2013updated 06/04/2025Very attentive salesman. Did not over-pressure. Great follow-up. There isn't much in life I despise more than trying to find a new car. But our salesman made very palatable. And the finance manager actually ran out to stop me before… driving off after another rebate became available. Seriously. How often does happen?Thank you for sharing this awesome feedback about our dealership. It gives us great satisfaction to know you had a great sales experience working with our team and that you are happy with the deal you received. Our goal is to do right by our customers, and we're thrilled to know you drove away satisfied. We hope to have another opportunity to work with you in the future, and please stay in touch with us on Facebook! Sincerely, Ric McCoy | rmccoy@edmartin.com
Awesome Experience
by novicebuyer1 on 05/05/2013updated 06/04/2025I was absolutely dreading the purchase of a new car because of my lack of car knowledge and the high pressure stigma that goes with car sales people! I am thrilled to tell you that Ric and Brenda absolutely made purchasing my Buick encore… an absolute delightful experience. Their customer service was absolutely stellar!! I have already recommended them as well as Ed Martin to several co-workers.Congratulations on the purchase of your new Buick! We pride ourselves on honest business practices so you can be sure you're getting the best deal on a quality vehicle when you do business with Ed Martin Buick GMC. Thank you for your recommendation, and anyone you send our way will absolutely receive the same service you enjoyed with us. Happy driving, and we hope to see you back soon! Also, if you're not already a fan be sure to "like" us on Facebook. Sincerely, Ric McCoy | rmccoy@edmartin.com
2011 GMC Yukon
by clemsonfloyd on 11/12/2012updated 06/04/2025Purchased used 2011 GMC Yukon 1500 Denali form T C Johnston @ Ed Martin Buick/GMC. The difference in recommended purchase price between Kelley and Edmunds was $6K. I offered the Edmunds price and he said the offer was too low, provided me… with the Kelley price and I left the dealership. No hassle, no pressure. I went home and found that the quote on the Kelley price was staigtht off the site. Two days later, I made an offer between the two and the offer was accepted. No hassle/no pressure. My 16 year old will need a pick-up truck in several months and I plan to return to Ed Martin and TC to find the right truck. The experience was excellent.Congratulations on the purchase of your new Yukon! We're happy to hear that our team was able to work with you on a price that was satisfying to you. We appreciate this recommendation and look forward to being your hassle-free automotive solution in the future. Be sure to look us up on Facebook for specials and updates about what's going on at the dealership. Sincerely, Ric McCoy | rmccoy@edmartin.com
Great Experience!
by Derek88 on 04/10/2013updated 06/04/2025The dealership, manager, salesman (Bryce T.), and overall experience was great. First time I actually enjoyed myself while buying a vehicle. Our salesman, Bryce, went above and beyond to make sure everything was handled correctly, including… coming in on his day off to spend the entire day closing and delivering the deal.Thank you for taking the time to leave a review of your experience with our dealership! It is nice to hear that working with our dealership was your best car purchasing experience to date as it lets us know that we have achieved our goal of 5-star quality customer service. Bryce is a valued member of our team, and it gives us great satisfaction to hear that he went above and beyond to ensure you had an enjoyable and stress-free sales experience. Happy driving, and stay in touch with us on Facebook! Sincerely, Ric McCoy | rmccoy@edmartin.com
About our dealership
Welcome to Ed Martin Buick GMC! On behalf of our entire team, thank you for visiting our Edmunds page and allowing us to serve you online. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.
What sets us apart
Ed Martin Automotive has been in the community since 1955 and supports multiple local programs, events, and charities. We strive to support those that have graciously supported us throughout the years.
Modern Updated Facility with Free Wi-Fi and Refreshments
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- After Hours Drop-Off
Thank you for leaving a 5-star review of our dealership! Customer service is our top priority and we're glad to hear you and your wife enjoyed doing business with our team. We appreciate your patronage and hope to have the pleasure of seeing you back soon. Stay in the loop with Ed Martin Buick GMC on Facebook! Sincerely, Ric McCoy | rmccoy@edmartin.com
by edmartinbuick on 09/26/2013