Customer Reviews of D-Patrick Boonville Ford
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37 sales reviews
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New Escape
by hammer237 on 06/07/2018updated 12/26/2018I have never been treated better at any dealership.Thanks for making this such a pleasant experance.Great place to buy your next vehicle
by Nathane on 09/05/2018Friendly sales staffThank for the recommendation, Nathan! Glad to hear we made a good impression on you!
2018 Flex
by tmdsnodgrass on 08/18/2018Thank you Jeff for helping us out and getting the car we wanted!Thank you for the review! We're happy to hear Jeff was able to assist you to your expectations! Hope you're enjoying your vehicle!
New F150 Purchase
by Grant01 on 08/02/2018Great buying experience. Would recommend to anyone in the market for a new or used truck.Thank you for the rating, Grant! Glad to hear your visit with us went well.
Best buying experience
by loulovesford on 07/30/2018My husband and I both purchased our vehicles from Boonville Ford. A Ford F150 and Ford Escape. Corey Vasquez was my sales person. I will recommend him and the entire staff to everyone. He/They made my buying experience the best. We will… purchase future vehicles from them. Thank you Boonville Ford!Thank you for sharing your experience! Corey is awesome. We're glad he was able to hook you up with a vehicle you love! Happy driving!
FANTABULOUS EXPERIENCE!!!
by PistlPaknMoma on 07/24/2018The folks at Boonville DPatrick know what customer service means & how to treat people!! Everyone there was amazing to work with & my sales guy Eric was the best salesman I've ever dealt with. I will tell everyone I know to shop there, and… I will definitely be a repeat customer for life!Thank you for sharing your experience with us. We look forward to the next time you stop in, whatever the reason!
Excellent dealership
by fordfocus2018 on 07/22/2018This was the best car experience I have ever had in my years of buying a car. Will return the next time for a new car.Thank you for the review! Glad we could make your stay a good one! Happy driving!
Truck purchase
by Nicjay123 on 07/19/2018Highly recommend boonville ford dealership Very friendly and willing to please any how they canThank you for taking the time to leave us a review. The guys (and gals) over at our Boonville Ford dealership are top-notch! Please come visit us again the next time you have a vehicle-related need!
Amazing experience
by LexisMom2016 on 07/10/2018I want to thank all of the people at DPatrick Ford Boonville for making this the most positive car buying experience I have ever had. Everybody involved went above and beyond to help me from meeting me at the last minute at a dealership… closer to me, to staying well past closing to complete paperwork, to spending a significant amount of time teaching me all about the car and making sure I understood. Corey was very thorough and listened to all of my questions and concerns. I will definitely be coming back and will be bringing my friends and family with me. Thank you!Hi, thank you for the review! We're glad to know Corey took the time to get to know your needs for a vehicle. Please visit us again if you ever have a need!
Excellent experience
by kmiles0021 on 06/29/2018I was looking to buy a used car but I don't have any credit so the gentleman at Dpat Boonville set me up with the best plan for me. I am now driving a brand new vehicle on lease for payments within my budget. It's going to help build my… credit and all service is going to be taken care of through them. I am beyond impressed that they went above and beyond to find the best plan for me. I have recommending them to everyone I know!Thank you for the review, kmiles0021! We're so happy to know that we were able to help you drive off the lot with a new car you wanted that fits your budget! Happy driving!
Best experience
by Clayallen18 on 06/27/2018Easy, hassle free experience. Salesman was down to earth and willing to work to put me in a reliable truck within my budget. Don't ever plan on buying a vehicle anywhere else after having such an easy time.Clay, thank you for sharing your experience. Please come visit us again if you ever have a vehicle-related need! Happy driving!
Explorer purchase from Christopher Selby
by JSelby1 on 06/23/2018Chris was very helpful throughout the entire purchase experience. He helped us get more for our trade than other dealers and he got us the explorer and deal that we wanted. We will highly recommend him to others.Thank you for the review! We're so glad to know that we were able to meet your needs at the price you wanted! Come see us again! Happy driving!
2018 EcoSport
by MissBays on 06/20/2018Jeff was extremely professional and was able to answer all my questions in person and on the phone. I would highly recommend him.Thank you for rating us. Happy driving!
Purchase of F 250
by pawpawjack on 06/19/2018Corey was very helpful to us and was knowledgeable in answering all of our questions.Thank you for rating us! Happy driving!
Purchase of new F 250 Lariat
by PawpawJack on 06/17/2018Corey was very helpful, he answered all of our questions and went out of his way to accommodate us.Thank you for sharing your positive experience with Corey. We hope you're enjoying your new vehicle!
Keith is great!
by Paurazas on 05/29/2018Only issue we had was that the car was not detailed as expected, but brought it back and they got it done in no time. Other than that, the entire sales and purchasing experience was great (5 stars there, for sure).Great experience!
by Gradeit on 10/08/2017No games, just a great deal. Honest, no pressure environment. I will buy all of my vehicles here in the future. Well worth the three hour drive.Great Staff
by BarbW67 on 02/28/2017My wife and I were visiting several dealerships in are area and stopped by D Patrick Ford in Boonville. We were greeting by a friendly and polite young man named Corey V. He answered all are questions and showed us several vehicles. We were… planning on visiting more dealerships but decided on leasing a vehicle from D Patrick Ford, mainly because of the great staff working there.Love my new car!
by AZRiley on 02/23/2017Jeff, and all of the staff at D Patrick Ford in Boonville were great to work with! He helped me find the car I wanted for the price I wanted to pay. They were all very up front and honest with me, and I really appreciate that! Thanks for a… great car buying experience!Great Job!
by GRhymes42 on 02/21/2017Everyone went above and beyond on the sale. The transaction wasn't rushed or trivialized. Very friendly!Buyer Beware- D-Patrick Worst Customer Service
by russell212 on 12/29/2016updated 01/04/2017About 3 weeks ago I bought a brand new 2016 Ford F250 Super Duty King Ranch crew cab from D-Patrick in Boonville. While purchasing my new vehicle everyone was very nice and I felt like I was in good hands. I have purchased 2 vehicles from… D-Patrick in the past and felt I was a valued customer. Driving off the lot with my brand-new truck the service advance trac light, airbag light, trailer brake module fault, 911 assist fault lights all started to go off, only 2 miles into my drive home. I took the truck into the dealership the next morning to be serviced. The dealership in Boonville had the truck for 5 days repairing the issue. When I picked-up the truck after work the lights went off again on my drive home. I went online to check my vehicle health report on Ford website and it stated urgent service required. I took the truck to the DPatrick Ford location in Evansville to have them work on my truck. They have had my truck for 10 days at this point with no idea of how to fix the problem. The service department has been in talks with Ford engineers and been driving my truck daily while hooked up to a diagnostic computer to try and figure out the issue, putting hundreds of miles on my truck in the process. Do to the fact that I need a truck and feel this one is unsafe, I called Ford and they told me to talk to the dealership about compensation. I called the Boonville location about making it right and the sales manager told me to come down because they stand behind what they sale and he wanted me to be happy. While at the dealership the sales manager was rude and standoffish. He wanted to give me trade-in value for my new truck and sale me a different truck, giving me around $16,000 less for the truck I just purchased. The deal he was working on would have made my loan payment go up $150 a month. This was for a truck equal to mine, instead of trying to provide good customer service they were trying to make more money off me. When stating my disappointment with the situation and customer service to the sales manager he stated I just sell them, I dont make them. WOW. The owner also was not helpful with the situation and spent most of our conversation talking over me and my spouse. He basically told us that we should be thankful that they gave us a courtesy vehicle because they werent required to do that and a lot of dealerships dont offer that service. He told us that the situation was bad for all involved; it would be unfair to them to do an even trade because Ford wouldnt reimburse them for the truck and that was unfair to them. He stated they have sold 10,000 vehicles this year and only make 5% on each vehicle. I guess he was wanting my sympathy but after D-Patrick tried to make more money off me because of the situation, I just cant see them as the victim. The owner called me back later that day and told me that he called Ford to recommend that Ford buy back the vehicle. He told me that should hold a lot of weight with Ford and it is something he usually doesnt do. This week the service department called me to inform me they fixed the problem. They fixed a loose wire and no error codes have come on since; but there was no guarantee that it wouldnt go off in the future. They told me I could pick it up the next day. I called the next day to confirm picking up my truck and they told me they had bad news the service lights came back on. They told me that they have no idea what the problem is and they had exhausted their resources and it was up to the Ford engineers at this point. They do not know when the Ford engineer is going to come. The service department has been very friendly but the situation is frustrating. The dealership is still unwilling to help correct the situation and I am left making payments on a vehicle that I cannot drive. I am in communication with Ford, but at this point I am just waiting for the lemon law to take effect so I can get my money back and this truck can be branded a lemon. That would honestly be the best result; that way no one else gets stuck with this truck without knowing about its serious safety issues. I just want to let everyone know that D-Patrick has the worst customer service I have ever experienced in my life and I would never recommend them to anyone. They will be nice to you while selling you a vehicle or doing warranty work but other than that they dont care about you!
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About our dealership
D-Patrick Boonville Ford is a Ford dealership in Boonville, Indiana. New and used Ford's for sale.
We stock more Ford Trucks in XL, XLT, Lariat, King Ranch, Platinum, Raptor, Limited, Regular Cab, SuperCrew, and SuperCab in more colors than any other Ford Dealer in the Tri-State.
Also serving Evansville, Carmi, Fairfield, Fort Branch, Haubstadt, Henderson, Jasper, Madisonville, Mt. Carmel, Mt. Vernon, New Harmony, Newburgh, Oakland City, Olney, Owensboro, Petersburg, Princeton, Tell City, Vincennes and Washington.
We sell the Ford F-150, EcoSport, Edge, Escape, Expedition, Explorer, Fiesta, Flex, Focus, Fusion, Mustang, Ranger, Super Duty, F-250, F-350, F-450, Taurus, Transit Cargo, Transit Connect and Transit Passenger.
Amenities
- Rental Car Service Onsite
- Television
- Vending Machines
- Customer Lounge Area
Thank you for the review! We hope to see you again!
by dpatevansville on 05/16/2019