Customer Reviews of Napleton Westmont Porsche
Review type:
2020 911S purchase
by Mike Way on 12/01/2021Excellent service across the board at Napleton Porsche. Dennis my salesman was outstanding - very knowledgeable, efficient, friendly and easy to work with.Charles O
by Charles O on 01/11/2021updated 01/19/2021Erika Rocco was fantastic. She worked with me to get the deal I wanted done and we did! Come see her if you are in the market for a new vehicle.Great Experience!
by NICKG12345 on 01/16/2021Awesome experience from start to finish! Erika and Blake were very knowledgeable and got me into my new Macan quickly. Great service!Keeping Us Satisfied
by slimshady667 on 01/14/2021Our experience was more straightforward and less irritating than we remember our past car-buying experiences. The staff worked together to make sure that we were satisfied and that all of our questions were answered.Great experience
by Msaurer on 12/15/2020updated 12/22/2020First time in my life a car purchase was quick and painless.A professional dealership with knowledgeable staff
by Nanderson on 11/30/2020I had a chance to work with associate Adam Stratton and he helped me find the perfect vehicle for my needs. His knowledge of Porsche vehicles and his attention to providing a good client experience was very helpful . The dealership offered… a great variety of vehicles and everyone is friendly and helpful.Friendly staff
by Marcus P. on 11/14/2020Erika from the internet sales was very transparent and cool. Took care of everything over the phone. Was approved in less than 30 minutes. Adam from sales took care of the final steps. A very nice guy. Would definitely recommend Napleton… Porsche.Stay Away
by Benoit jacob on 10/12/2020Let me start with the fact I am the proud owner of 2 Porsche. I have worked for over 10 years in the car Dealership Industry for a very famous German Brand. I have acquired 5 brand new car in my life and 5 used one from different… dealerships. So I believe I have enough background to talk about my experience with Porsche Napleton. I have never been treated as poorly in my life as Porsche Napleton has treated me. Never. The customer service is inexistant. if you want to acquire a car like you buy a bike at Wal-Mart, then go to this dealership. if you want an experience worthy of this unique brand that is Porsche. I urge you to go elsewhere. After 2 1/2 months of headaches, empty promises, lack of follow up, lies, blaming others and completely dropping the ball. my problem was solved by Porsche Customer Service in less than 30 seconds. This shows that Porsche Napleton could have helped but purely didn't care whatsoever about its customers. I wouldn't even bring my car there for service moving forward. The staff is a bunch of amateurs that can't held their responsibilities and constantly drop the ball. The whole experience at Porsche Napleton is so unworthy of the history and legacy of Porsche and I am sure Ferdinand Porsche is Rolling In Its Grave over and over when he sees how what he built is being handled by Porsche Napleton. STAY AWAY, STAY AWAY, STAY AWAY!!!Awesome experience
by Pravin B on 09/03/2020Adam did an amazing job getting my care deal done in a day and Blake and team made it seamless. Great bunch of guys overall. Hope to get the same experience when I go back for service.Paul Sidorski
by P McLees on 04/30/2020Paul Sidorski is second to none if you are looking for a Porsche! Great experience all the way around! Thank you Paul and the rest of the team at Napleton Porsche!Consumer
by ahalla16 on 01/17/2020We bought a car sight unseen and were very pleased when it was delivered. The car was represented well in the pictures and video. The sales staff was responsive and timely to all of our questions.We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Porsche and we hope to see you again!
Great experience for buying your dream!
by Mike on 01/07/2020Just bought my dream car here. I had a great experience, mainly due to Paul Sidoski. He is patient answering all my questions (staying with me until Midnight!). He is professional and clearly explained everything about the car and the… service. He makes you feel like you can trust him. He will let you know what should to do, what not should to do. You can trust him. He is not trying to selling you a car and he is there trying to understand you and helping you. He may give you a "mean" voice through phone, due to his accent. But when you see him in person, you will see how nice he is and realize you meet a right person for the dream car.I want to add more here. Two days after I purchased the my dream car, I realized that there was a misunderstanding the day when I purchased the car, mainly due to myself. I will not describe what it is, since I do not want to humiliate myself in public. However, when I reached back Paul for this misunderstanding, he went out of his way to help me reach all their people to help get what I really need. I really appreciated that. We all know that they are making money based on the sales. More they could sell, more money they could make. And most sale people are trying to sell you more regardless, and try to make more commission. At their stand point, we cannot blame they want to make more money and it is what most people do. However, at customer stand point, we could feel "rip off". After the sales, most of them will change their attitude and not be nice to you anymore. However, I want to say here is that it really depends on the people. Paul S really is there to understand your situation and help you make the right decision. That is why you feel you can trust him. I believe for most people, buying a Porsche is a big purchase. For this kind of purchase, you want to find a right sales people. Paul S is definitely the one you want to go to. Again, the thing really touching me is that after the purchase, he is still going out of his way to help me. I also think it is a successful sales people do. Building the trust and relationship with customers. Customers will come back to you and recommend you to their friends. There are a couple of Porsche Dealer in Chicago Area. I believe they are all good. But what make things different is the people. Even within the same dealer, going to different sales people may have different experience. So, my point I want to make here is that go to the right people.
VALUEable experience
by Greg on 12/28/2019Paul Sidorski created an amazing experience for us last week during our purchase of our Macan GTS. Typically at a high end dealership that means an inflated price due to an “experience”, Smoke, mirrors, and BS. The Experience Paul creates… is of value, integrity, honesty, and again Value. He knew that I knew my stuff and he helped me with what I didn’t know. He gave me $8k more for my Trade than previous offer elsewhere and literally did everything before and after the purchase to make me comfortable. Hoping he doesn’t leave the business anytime soon. If you want a first or 10th Porsche, Paul is the guy to get the pencil sharp and experience 10/10.Excellent
by 2020 macans on 12/05/2019Paul Bucek was very helpful and knowledgeable. He went above and beyond for us, to answer any questions.We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Paul was so helpful! Please don't hesitate to reach out to us if there's anything more we can do!
Excellent Experience
by ScottK on 12/03/2019EXCELLENT EXPERIENCE. I've purchased 2 vehicles from Napleton Porsche and have been pleased with the deals and the way I've been treated. Most recently I worked with Paul Sidorski and Jessica in finance and was very pleased. Both were… friendly, efficient and helpful. I'm sure I will return to Napleton for my next car.Scott, we appreciate you choosing Napleton Porsche! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!
Porsche Macan
by Patty Litterio on 10/27/2019We walked into this dealership thinking we’d just be looking at the Porsche Macan. We met Paul Sidorski and everything changed. He was so knowledgeable and professional, I felt confident that we were in the right place to buy our car! Thank… you for spending so much time with us and really listening to all our need and wants! We will be returning costumers for sure!Here at Napleton Porsche, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cynthia, we are pleased to hear Pedro provided you with a pressure-free buying experience! We hope you are enjoying your new truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Napleton Porsche - Panamera 4
by RobertR on 10/09/2019I came in to look at a CPO Panamera 4 and worked with Paul Bucek - he was very knowledgeable about the car and showed me all features of the Panamera. When it was time to talk about numbers, Paul was very professional and I did not feel… any pressure at all. Paul and Pete G. both worked with me to get the deal done and I felt that they wanted to make sure I was satisfied with my purchase. Jordan took care of the paperwork and Liz completed the financing. I am very impressed with the professionalism of the Napleton Porsche team and really felt that they wanted me to be a long-term customer.Congratulations on your new CPO Panamera 4 , Robert! It is great to hear Paul, Pete, Jordan, and Liz were knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
LOVE my Cayenne!
by DeniseG on 09/28/2019I purchased a Cayenne Diesel from Napleton Porsche and was extremely pleased with the great customer service. Terry was my sales person and did an excellent job as making the sale work for me! When it came down to the finance and final… purchsing, the Sales Manager, Nebi, was wonderful! He walked me through all the options available and was open and honest, every step of the way. I love the car ...and the professionalism I received by both Nebi and Terry...As well as this dealership!Congratulations on your new Cayenne Diesel, Denise! It is great to hear Terry and Nebi were knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!
Sales
by Nasserzegar on 09/09/2019updated 09/16/2019Paul was fantastic. Not your typical salesman. He went above and beyond his job to service my needs. Definitely would recommend Paul and Westmont Porsche to anyone. NasserIn order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
Super easy process - out of state purchase
by tchapster on 09/19/2018Most of the time I dread dealing with buying a car, but Paul Sidorski and the team at Napleton Westmont Porsche made things very easy and convenient, expescially for an out of state buyer. They even offered to pick me up and drop me back… off at the airport. They had an amazing deal on a trade in and it was worth the time and effort to fly 3 hours to check things out. From the time I arrived, test drive the car, to the time I walked out was under an hour and I felt totally comfortable with the whole process and confident in the history and service of the vehicle. Excited for the car to be delivered in a couple of days.Here at Napleton Porsche, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
New Purchase
by porsche60062 on 09/14/2018Had great experience with Paul Sidorski, easy process and was very helpful.We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
Napleton Westmont Porsche is your one-stop shop for everything Porsche. Proudly serving the greater Chicago, IL area, Napleton Westmont Porsche's top priority is to meet each of your automotive needs. Whether you're in the market for a new Porsche, a pre-owned vehicle, a replacement part, or you just need an oil change, we are here for you every step of the way.
At Napleton Westmont Porsche, we know that finding the right car loan or lease to fit your financial requirements can be difficult. That's why our Finance Department is trained to make this process as easy as possible. You can apply for credit online or give us a call at 630-326-7447 to schedule a one-on-one meeting with one of our finance specialists. This way, we can learn more about the kind of payment you're comfortable with, your long-term financial goals, and address any other questions or concerns you may have.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- Spanish
Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
by James Mann on 05/05/2020