Customer Reviews of Napleton's Mazda of Urbana
Review type:
Cooperative and knowledgeable staff
by Mehedi Hasan on 12/22/2019The staffs are very cooperative and knowledgeable. We talked to Jim Clarkson (Sales consultant) who made our experience at the dealership even more awesome!Great experience buying a mazda
by Naila Bushra on 12/22/2019It is great to have a dealership like Napleton's right here in Urbana, IL. They have a large collection of cars and friendly staff.Naila, we are so happy to read such a great review about Napleton's Mazda of Urbana and our staff! We look forward to your next visit! Take care!
Great
by Great on 12/30/2017Bill Gunther was great. He worked magic on out deal. Will recommend to everyone.Hello, thank you; we appreciate your feedback! Bill will be happy to hear that he's earned your recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wish they were all this professional
by lovemymazda2 on 01/30/2016I was torn between a few different SUVs, but my salesperson Ed Maker did an amazing job telling me the advantages between all of them. When I started getting into the weeds about AWD durability he said "don't let me lie to you, I don't… know. But I do know someone that does." And he took me right down to talk with the Mazda service supervisor John! I was not expecting that at all, and it really set my mind at ease. I can't recommend Ed enough, his part went swimmingly. I feel like the paperwork side in the office took a little on the long side though, but I could be wrong.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Here at Napleton's Mazda of Urbana, we are not only passionate about our new and used Mazda model lineup, but we are extremely dedicated to providing top-notch customer service to our Champaign, Mahomet, Danville, Bloomington area customers as well. Whether you have a specific model in mind or not, we here at Napleton's Mazda of Urbana will help you make a highly informed decision through every step of the buying process.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- Spanish
Mehedi, thank you for your kind review; we are happy to pass along your comments to Jim and the team here at Napleton's Mazda of Urbana! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Celeste Chavarria on 12/30/2019