International Subaru
Customer Reviews of International Subaru
Review type:
Great Experience!
Great Experience!
by Marleina Kaplar on 05/04/2025I wanted to get a car fairly quickly and knew what I was willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the package I purchased even came with… several bonus accessories for protecting the interior. Paolo took his time with me and explained every feature in the car (even after closing), which was amazing since the manual looks like an encyclopedia. The dealership followed up later with a Zoom call to answer any additional questions I still had and they’re sending me a free gift! Overall, I would absolutely shop here again and recommend this dealership to my friends!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
Great service
by Sharmel on 05/01/2025This Subaru dealer had great salesmen especially Marty. We purchased our new Subaru Forester from International Subaru and are very pleased. This is oir 4th car from here and we couldn’t be more satisfied.Sharmel, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Very Good Experience
by Laura on 03/16/2025Impressive car buying experience purchasing my 2025 Outback. Alex was great and got me the exact car I wanted for pickup the next day. The paperwork was fast and I didn't have to spend all day at the dealership. Would recommend… International Subaru to others.Hi Laura, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Car buying
by HC on 03/06/2025Dealer ship is clean,well lite . Our salesperson Shawn Rodger’s was very professional,worked hard to get us a good deal ,knowledgeable and made sure we understood how the car functioned .The experience of buying a car hear was very… rewarding!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Absolutely Stellar Experience at International Subaru!
by Sigizmund on 01/21/2025From the moment I stepped into International Subaru, I knew I was in good hands. The entire team was incredibly welcoming and helpful, without any of the high-pressure tactics you sometimes find at dealerships. My salesperson, Jordan… Usher, was a true gem. They were knowledgeable, patient, and took the time to truly understand my needs and preferences. They answered all my questions thoroughly and made the entire car-buying process a breeze. I was particularly impressed with their transparency about pricing. It's clear that customer satisfaction is a top priority at this dealership. I highly recommend International Subaru to anyone in the market for a Subaru. Their outstanding service, commitment to customer satisfaction, and friendly atmosphere make them a standout choice. Five stars all the way!Hello, we're happy you found our staff to be so supportive during your experience here at International Subaru. We hope you continue to choose us for all your automotive needs! Take care!
Happy with my Blue Subaru
by BlueSubaru on 01/15/2025Very Friendly Sale and Financing Staff. I felt valued and appreciated.Hi, we really appreciate your feedback! Safe travels!
Excellent Service
by Ryan McGuire on 01/13/2025I wanted to take a moment to describe the exceptional service that was provided to my wife and I at International Subaru of Orland Park. We were assisted by Paulo and Shawn the two separate times that that we visited the dealership. They… both answered all of our questions, provided excellent guidance for our particular circumstances regarding purchasing a new car, and they both fostered a warm and welcoming car-buying experience. They were professional, polite, accommodating, candid, and friendly. We also corresponded with Jeff, the Sales Manager at the dealership, who shared in all of the above-listed qualities, and was an absolute pleasure to work with. I will absolutely be recommending this dealership and these gentlemen to anyone who is looking to buy a new car.Hi Ryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Friendly Dealership
by G K on 12/26/2024updated 01/02/2025Very professional and accommodating. Such a pleasure dealing with Amir.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Happy Outback
by Mr K on 12/14/2024This was my first visit to International Subaru. My experience was much better than I expected. Jake, my salesperson, was very attentive and listened to my concerns. I was not expecting to purchase a car on the first visit. However, Jake… and his manager Jeff were knowledgeable and not pushy. After looking at several vehicles that were good candidates for me, I found the one that I actually purchased. The entire experience was much better than I have had in the past.Hi, we really appreciate your feedback! Safe travels!
FFF
by Onie on 12/14/2024They were fast, fun and friendly.Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
New purchase
by Dan on 11/20/2024Courteous and professional staff - our sales associate Eddy O helpful and diligent to our needsHi Dan, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wonderful experience!
by Very Happy on 10/25/2024After weeks of searching at a variety of auto dealers and test driving various CRV’s. We found our dream car at international Subaru in Orland Park. With the most wonderful service from our Sales Consultant, Paulo! Ask for him 👍 We love… all the safety features .Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thanks for the easy transaction for buying our car!
by Mario and Lisa on 09/30/2024updated 10/07/2024This was our first time buying a Subaru and let me just say that Ernie was a great salesman who guided us through this process. Also, Tony in financing was key to helping us understand the terms and close the deal. What was nice was we… worked through my credit union for the loan and rate which Tony made a smooth transition overall. Would definitely recommend this dealership for all the nice interactions, no hassle transaction and just overall great deal!Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Thanks for the easy and great buying experience!
by Mario and Lisa on 09/30/2024This was our first time buying a Subaru and let me just say that Ernie was a great salesman who guided us through this process. Also, Tony in financing was key to helping us understand the terms and close the deal. What was nice was we… worked through my credit union for the loan and rate which Tony made a smooth transition overall. Would definitely recommend this dealership for all the nice interactions, no hassle transaction and just overall great deal!Hi Mario, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Second Time Around...Great Service
by Monica on 09/19/2024This was my second experience with International Subaru Orland Park. This time I worked with Bill. He was excellent!! Extremely knowledgeable, personable, and it was apparent that he wanted me to drive away with my perfect car. There was… no high-pressure sales. I will continue to make purchases with this dealership. Second time around, both were great experiences. Truly enjoying my new vehicle.Hi Monica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience!
by Phil Moeller on 09/17/2024Alex, our salesperson did a great job. He was very knowledgeable about all aspects of the car we were looking at. He listened to our concerns and he addressed them so that they were no longer an issue. Buying a new car is not normally… one of my favorite activities, but this one went very smooth!Hi Phil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Easy process
by Peterman on 09/14/2024Trustworthy people, no hassle or pressure, informativeHello Peterman, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Eddy is outstanding
by Doctora on 08/20/2024Today my brother and I took delivery of a 2024 Certified Preowned Subaru Outback Limited. Our salesman was Eddy Orellano. I picked Eddy because he sold me a new 2024 Subaru Outback Limited last November and wanted to work with him again… when purchasing a second car. Eddy went out of his way to listen to our needs and monitored the few items we had done with the service department. Eddy was straight-forward, professional, and is very personable. He also promptly responded to my emails and texts in between my visits to the dealership ... even on the days when he was not working. I highly recommend seeking out Eddy if you are buying at Subaru at International Subaru!!!Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!
Best Dealership on 159th Tinley Park
by Michele on 08/17/2024Salesman Billy is beyond knowledgeable, professional and extremely nice! You don't even have to ask questions about the electronics in the car, as Billy is a step ahead and explaining it already. Glad my brother recommended Billy and… Subaru!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at International Subaru! Safe travels!
Subarized
by Gary and Susan V on 08/14/2024Friendly and knowledgeable! No hard sell tactics! Immaculately clean! We would definitely recommend this dealer!Hi, we really appreciate your great feedback! Thanks for the recommendation, and have an amazing day!
Have a mechanic check out your purchase
by Deb O on 08/04/2024updated 08/14/2024We purchased a vehicle that was a dealer loaner with 2000 miles. At 40 days, the car did not start. Unfortunately it happened when I had family from out of town. AAA came and I was informed that the battery in my 40 day old car was… corroded. When I contacted the dealership I was offered 2 free maintenance visits. I also contacted the national Subaru office. They responded with a form letter that did not offer any support. If you purchase a car, be sure to have someone check everything that is not covered by the warranty. I was so disappointed in then dealership. We are senior citizens and feel taken advantage of.
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
by Barry Lewis on 05/06/2025