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Customer Reviews of International Subaru

Review type:

Overall rating

4.8
4.83 out of 5 stars

(52 reviews)


Customer recommendations:

Yes (50)|No (2)

Great Experience!

5 out of 5 starsby Marleina Kaplar on 05/04/2025

I wanted to get a car fairly quickly and knew what I was willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the package I purchased even came with several bonus accessories for protecting the interior. Paolo took his time with me and explained every feature in the car (even after closing), which was amazing since the manual looks like an encyclopedia. The dealership followed up later with a Zoom call to answer any additional questions I still had and they’re sending me a free gift! Overall, I would absolutely shop here again and recommend this dealership to my friends!
  • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

    by Barry Lewis on 05/06/2025

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52 reviews
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  • Great Experience!

    5 out of 5 starsby Marleina Kaplar on 05/04/2025

    I wanted to get a car fairly quickly and knew what I was willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the package I purchased even came with several bonus accessories for protecting the interior. Paolo took his time with me and explained every feature in the car (even after closing), which was amazing since the manual looks like an encyclopedia. The dealership followed up later with a Zoom call to answer any additional questions I still had and they’re sending me a free gift! Overall, I would absolutely shop here again and recommend this dealership to my friends!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

      by Barry Lewis on 05/06/2025

  • Great service

    5 out of 5 starsby Sharmel on 05/01/2025

    This Subaru dealer had great salesmen especially Marty. We purchased our new Subaru Forester from International Subaru and are very pleased. This is oir 4th car from here and we couldn’t be more satisfied.
    • Sharmel, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

      by Kerry Valdez on 05/03/2025

  • Very Good Experience

    5 out of 5 starsby Laura on 03/16/2025

    Impressive car buying experience purchasing my 2025 Outback. Alex was great and got me the exact car I wanted for pickup the next day. The paperwork was fast and I didn't have to spend all day at the dealership. Would recommend International Subaru to others.
    • Hi Laura, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Peter Joyson on 03/18/2025

  • Car buying

    5 out of 5 starsby HC on 03/06/2025

    Dealer ship is clean,well lite . Our salesperson Shawn Rodger’s was very professional,worked hard to get us a good deal ,knowledgeable and made sure we understood how the car functioned .The experience of buying a car hear was very rewarding!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 03/08/2025

  • Absolutely Stellar Experience at International Subaru!

    5 out of 5 starsby Sigizmund on 01/21/2025

    From the moment I stepped into International Subaru, I knew I was in good hands. The entire team was incredibly welcoming and helpful, without any of the high-pressure tactics you sometimes find at dealerships. My salesperson, Jordan Usher, was a true gem. They were knowledgeable, patient, and took the time to truly understand my needs and preferences. They answered all my questions thoroughly and made the entire car-buying process a breeze. I was particularly impressed with their transparency about pricing. It's clear that customer satisfaction is a top priority at this dealership. I highly recommend International Subaru to anyone in the market for a Subaru. Their outstanding service, commitment to customer satisfaction, and friendly atmosphere make them a standout choice. Five stars all the way!
    • Hello, we're happy you found our staff to be so supportive during your experience here at International Subaru. We hope you continue to choose us for all your automotive needs! Take care!

      by Andy James on 01/22/2025

  • Happy with my Blue Subaru

    5 out of 5 starsby BlueSubaru on 01/15/2025

    Very Friendly Sale and Financing Staff. I felt valued and appreciated.
    • Hi, we really appreciate your feedback! Safe travels!

      by Nia Sterling on 01/17/2025

  • Excellent Service

    5 out of 5 starsby Ryan McGuire on 01/13/2025

    I wanted to take a moment to describe the exceptional service that was provided to my wife and I at International Subaru of Orland Park. We were assisted by Paulo and Shawn the two separate times that that we visited the dealership. They both answered all of our questions, provided excellent guidance for our particular circumstances regarding purchasing a new car, and they both fostered a warm and welcoming car-buying experience. They were professional, polite, accommodating, candid, and friendly. We also corresponded with Jeff, the Sales Manager at the dealership, who shared in all of the above-listed qualities, and was an absolute pleasure to work with. I will absolutely be recommending this dealership and these gentlemen to anyone who is looking to buy a new car.
    • Hi Ryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Serenity Gibson on 01/15/2025

  • Friendly Dealership

    5 out of 5 starsby G K on 12/26/2024
    updated 01/02/2025

    Very professional and accommodating. Such a pleasure dealing with Amir.
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Peter Joyson on 01/03/2025

  • Happy Outback

    5 out of 5 starsby Mr K on 12/14/2024

    This was my first visit to International Subaru. My experience was much better than I expected. Jake, my salesperson, was very attentive and listened to my concerns. I was not expecting to purchase a car on the first visit. However, Jake and his manager Jeff were knowledgeable and not pushy. After looking at several vehicles that were good candidates for me, I found the one that I actually purchased. The entire experience was much better than I have had in the past.
    • Hi, we really appreciate your feedback! Safe travels!

      by Nia Sterling on 12/17/2024

  • FFF

    5 out of 5 starsby Onie on 12/14/2024

    They were fast, fun and friendly.
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

      by Nia Sterling on 12/17/2024

  • New purchase

    5 out of 5 starsby Dan on 11/20/2024

    Courteous and professional staff - our sales associate Eddy O helpful and diligent to our needs
    • Hi Dan, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Niki Abney on 11/21/2024

  • Wonderful experience!

    5 out of 5 starsby Very Happy on 10/25/2024

    After weeks of searching at a variety of auto dealers and test driving various CRV’s. We found our dream car at international Subaru in Orland Park. With the most wonderful service from our Sales Consultant, Paulo! Ask for him 👍 We love all the safety features .
    • Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sandy Karon on 10/29/2024

  • Thanks for the easy transaction for buying our car!

    5 out of 5 starsby Mario and Lisa on 09/30/2024
    updated 10/07/2024

    This was our first time buying a Subaru and let me just say that Ernie was a great salesman who guided us through this process. Also, Tony in financing was key to helping us understand the terms and close the deal. What was nice was we worked through my credit union for the loan and rate which Tony made a smooth transition overall. Would definitely recommend this dealership for all the nice interactions, no hassle transaction and just overall great deal!
    • Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

      by Mia Terrence on 10/08/2024

  • Thanks for the easy and great buying experience!

    5 out of 5 starsby Mario and Lisa on 09/30/2024

    This was our first time buying a Subaru and let me just say that Ernie was a great salesman who guided us through this process. Also, Tony in financing was key to helping us understand the terms and close the deal. What was nice was we worked through my credit union for the loan and rate which Tony made a smooth transition overall. Would definitely recommend this dealership for all the nice interactions, no hassle transaction and just overall great deal!
    • Hi Mario, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

      by Mia Terrence on 10/02/2024

  • Second Time Around...Great Service

    5 out of 5 starsby Monica on 09/19/2024

    This was my second experience with International Subaru Orland Park. This time I worked with Bill. He was excellent!! Extremely knowledgeable, personable, and it was apparent that he wanted me to drive away with my perfect car. There was no high-pressure sales. I will continue to make purchases with this dealership. Second time around, both were great experiences. Truly enjoying my new vehicle.
    • Hi Monica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 09/20/2024

  • Great experience!

    5 out of 5 starsby Phil Moeller on 09/17/2024

    Alex, our salesperson did a great job. He was very knowledgeable about all aspects of the car we were looking at. He listened to our concerns and he addressed them so that they were no longer an issue. Buying a new car is not normally one of my favorite activities, but this one went very smooth!
    • Hi Phil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Niki Abney on 09/19/2024

  • Easy process

    5 out of 5 starsby Peterman on 09/14/2024

    Trustworthy people, no hassle or pressure, informative
    • Hello Peterman, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 09/17/2024

  • Eddy is outstanding

    5 out of 5 starsby Doctora on 08/20/2024

    Today my brother and I took delivery of a 2024 Certified Preowned Subaru Outback Limited. Our salesman was Eddy Orellano. I picked Eddy because he sold me a new 2024 Subaru Outback Limited last November and wanted to work with him again when purchasing a second car. Eddy went out of his way to listen to our needs and monitored the few items we had done with the service department. Eddy was straight-forward, professional, and is very personable. He also promptly responded to my emails and texts in between my visits to the dealership ... even on the days when he was not working. I highly recommend seeking out Eddy if you are buying at Subaru at International Subaru!!!
    • Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 08/21/2024

  • Best Dealership on 159th Tinley Park

    5 out of 5 starsby Michele on 08/17/2024

    Salesman Billy is beyond knowledgeable, professional and extremely nice! You don't even have to ask questions about the electronics in the car, as Billy is a step ahead and explaining it already. Glad my brother recommended Billy and Subaru!
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at International Subaru! Safe travels!

      by Barry Lewis on 08/20/2024

  • Subarized

    5 out of 5 starsby Gary and Susan V on 08/14/2024

    Friendly and knowledgeable! No hard sell tactics! Immaculately clean! We would definitely recommend this dealer!
    • Hi, we really appreciate your great feedback! Thanks for the recommendation, and have an amazing day!

      by Theo Sanders on 08/16/2024

  • Have a mechanic check out your purchase

    1 out of 5 starsby Deb O on 08/04/2024
    updated 08/14/2024

    We purchased a vehicle that was a dealer loaner with 2000 miles. At 40 days, the car did not start. Unfortunately it happened when I had family from out of town. AAA came and I was informed that the battery in my 40 day old car was corroded. When I contacted the dealership I was offered 2 free maintenance visits. I also contacted the national Subaru office. They responded with a form letter that did not offer any support. If you purchase a car, be sure to have someone check everything that is not covered by the warranty. I was so disappointed in then dealership. We are senior citizens and feel taken advantage of.
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