Elgin Chrysler Dodge Jeep RAM
Customer Reviews of Elgin Chrysler Dodge Jeep RAM
Review type:
The buying process was smooth and flawless
Excellent Service
by Adrienne on 05/10/2020Both your service advisor and technician were great. Very professional and knowledgable.Adrienne, your feedback is valuable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Elgin Chrysler Dodge Jeep Ram Team
Great service
by Kevin on 05/09/2020Always great service and friendly staffKevin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Elgin Chrysler Dodge Jeep Ram Team
oil change
by Laura on 05/09/2020I liked the appt and having no one around for social distancing.Thank you for this amazing review, Laura! We really appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service
by Shawn on 05/09/2020Service team is awesome, especially Christian. Besides the oil change, we needed some warranty work done. Christian followed up with us every step of the way.Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Elgin Chrysler Dodge Jeep Ram Team
Destroyer Gray Durango
by Camille on 03/15/2020Customer service of the dealership & service provided by technician was outstanding his expertise with my vehicle was spectacularThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Elgin Chrysler Dodge Jeep Ram Team
2016 Cherokee
by Scott on 02/17/2020Quick service was helpful to my question and kept me up to date on future service..Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Oil Change
by Yamil on 02/16/2020Great and quick service. Everyone is always friendly and very professional. They really care about your car and making sure you always have a safe ride.Yamil, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Elgin Chrysler Dodge Jeep Ram Team
Strange windshield damage
by Jerold on 02/16/2020Friendly, good work. Took care of me. Windshield was chipped and pitted on new vehicle. No problem getting it replaced.Jerold, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Excellent Service. 5 Stars at all levels
by Ron on 02/08/2020Very friendly.....knowledgeable.....Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Elgin Chrysler Dodge Jeep Ram Team
Service
by Ignacy on 02/01/2020Rachel was absolutely wonderful, provided great service, timely and responsive. She went above and beyond.Thank you for your great review! We're glad to have Rachel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service
by Carole on 01/31/2020Quick in/out time. No hassle. Everyone was very pleasant. The fact that the dealership called me to let me know the part for my recall was in stock really made me feel like a valued customer!We appreciate the kind words, Carole. We look forward to seeing you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Great experience
by Steven on 01/30/2020Cody kept me informed all thru the process. Very good experience. Check in was fast. Work was performed on a timely manner.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Thank tou very good service, you listened to me!!!
by David on 01/26/2020Everyone was friendly and listened to me.They did not treat me like a number. I did not feel that I was being lied to at all.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
First time customer
by Christopher on 01/22/2020Friendly staff.Christopher, thank you for the feedback! We are happy to hear about your positive experience at Elgin Chrysler Dodge Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Great experience!
by Dave on 01/19/2020The service tech was clear & concise. He explained what they were going to do, and then what they did.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Elgin Chrysler Dodge Jeep Ram Team
good service
by Salvatore on 01/10/2020updated 01/17/2020good service and friendiySalvatore, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Multiple Repairs
by Jeff on 01/11/2020Speedy analysis of problems with good communication as the repairs progressed. Even after a bolt snapped, my service advisor kept after the "extended care" folks, even when they said "not covered"...and he got it done. Thanks, Cody!Thanks for the great feedback, Jeff. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Elgin Chrysler Dodge Jeep Ram Team
Service
by James on 01/10/2020The service representatives, were courteous and answered all of my questions. The work was done in the time and price quoted.James, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Jeep oil change
by Deborah on 01/08/2020Car was completed on time and fastDeborah, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Excellent service department
by Steven on 12/29/2019updated 01/06/2020Service department has always been outstanding. Attentive to my needs, courteous, informative and prompt.Steven, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Fast, efficient, thorough
by Gordon on 12/28/2019Service department listened to my concerns and offered and acceptable solution. Fast, efficient, thorough.Gordon, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Elgin Chrysler Dodge Jeep Ram Team
Thank you so much for your wonderful review, Dan! We're thrilled to hear that Uzi and Carlos provided you with such informative and helpful service regarding the Chrysler Pacifica. It’s great to know that the buying process was smooth for you. We appreciate your kind words and your willingness to share your experience with friends. We look forward to serving you again at Elgin Chrysler Dodge Jeep Ram! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
by Elgin Chrysler Dodge Jeep Ram on 05/07/2025