Customer Reviews of Green Hyundai
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Green Hyundai Rocks!!
by Robin Dahm on 09/18/2022I have never, in my life, had such a great experience buying a car! Our salesman, Jamie Kayor, called us when the car we were wanting came in. We went there that day! Nothing was ever a problem, they didn't hard sell us, it was in our hands… at all times. All of the people from service, to sales to shop were always polite and helpful. Gave us a great car and a good trade in price. Whenever buying, check out Green Hyundai Springfield Illinois first!! It does make a difference!!Best Car buying experience to date!
by sonatalover3 on 11/28/2012updated 06/01/2025While researching local dealerships, I received some mixed messages about some of the dealerships here in town. This was my 2nd vehicle purchase...ever and it exceeded my prior experiences hands down. I walked in and was greeted with a… friendly smile and handshake by Mike Q. the guy from the commercials who introduced me to John D., and it was uphill from there! John assisted me throughout my entire search and I fell in love with my used Hyundai Sonata instantly! I literally got EVERY ITEM from my wish list in my car. This was extraordinary because all of my prior searches left me paying more than my budget allowed me to for these features. Id recommend Green Hyundai (especially John D.) to anyone and will be back when its purchase another vehicle.Shameful Business Practices - Green Hyundai
by jeremy79 on 11/07/2011updated 06/01/2025I have purchased many vehicles in the past and I have never had an experience that even comes close to the horrific process that Green Hyundai (aka Green on Dirksen, Ltd) put me and my family through. I traded in a vehicle several months… ago and purchased a used Ford Expedition from the Internet Sales Manager. I found the Expedition in a listing on cars.com. The vehicle was everything my wife and I were looking for, so after speaking with the salesman on the phone, we began the 3 hour and 40 minute drive to Green Hyundai. Upon test drive and price negotiation, we agreed to trade our vehicle and purchase their vehicle. Up to this point, everything was going fine. They gave us a good price for our trade and came down on the price of the vehicle we wanted. The only things we didn't like is that the navigation disks were missing, there was only one key and the owner's manual was missing. The salesman agreed to get us all of those things ASAP. We then sit down with the business manager. We do the paperwork, sign here, sign there, exchange keys and such. Good transaction goes bad from here. We leave that night happy that we have upgraded our family vehicle and that our hard work has allowed us to purchase such a nice SUV. Next business day, we pay off our trade as agreed and begin the process of waiting for the title to come so we can mail it to the Business Manager. Meanwhile, it is an absolute nightmare getting the salesman to come through on his promises to get us the navigation disks. It is a couple of months and an attempt to give us an incorrectly (it didn't work) burned (is that even legal) navigation DVD later, before we finally get the correct navigation disks. Now the spare key did come, however with no keyless entry remote, and we did receive an owner's manual (that was not even for the year of our Expedition) that I was assured was the same as the model year as our Expedition. The other thing, which I let slide, was that in the listing on cars.com the Expedition was advertised to be Blue Tooth ready. Well, it isn't. After questioning the salesman about this, he asked me if I had a copy of the listing. I didn't, and the listing had been pulled, so tough luck for me I guess. Anyway, back to the title... After a few weeks, the finance company mails us the "clear" title to our trade-in and we promptly mail it as instructed. We thought everything was good to go then. Until a while later I receive a call from the employee that processes the titles and she told me that they were still waiting on the title. I then tell her that it was mailed to the Business Manager, per his instructions and she needed to check with him. I thought that was the end of it again. Wrong! I get more calls from her and each time I supply her with the information. I thought everything was squared away with her and then one day after working all night, I get a phone call from an investigator with the Illinois Sec. of State Police saying I could be charged with a felony! WHAT?! I just wanted to buy a car and now you are saying I am withholding information that can make me a felon!??? What do I have to gain by not giving you the title?? Is it going to bring my old car back?? NO! I have nothing to gain by not giving you the title! I am at such a loss right now. Never did I think this was going to happen when I packed my family in our car to head over to Green Hyundai. Shame on you Green Hyundai!!
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About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Shuttle Service