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Customer Reviews of Woodfield Lexus

Review type:

Overall rating

5.0
4.98 out of 5 stars

(136 reviews)


Customer recommendations:

Yes (136)|No (0)

Great Sales

5 out of 5 starsby Lawrence Turzynski on 07/05/2025

Great selection of cars. Jimmy Stark is the man!
  • It was our pleasure assisting you with your new car! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

    by jjoern on 07/10/2025

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136 reviews
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  • Recall service

    5 out of 5 starsby Michio Takeda on 07/31/2025

    Was done timely.
  • Initial 5000 Checkup

    5 out of 5 starsby Bill on 07/31/2025

    Service people were very friendly and good. My car was only getting an initial check up but it was done within the time I was told. This was at no cost.
  • ???

    5 out of 5 starsby Service Appointment on 07/25/2025

    The service staffs are readily available to answer questions and guide customers through the process.
    • Always happy to help with your service needs. Thanks for sharing and for the 5 stars. We truly appreciate your support.

      by jjoern on 07/30/2025

  • Lexus

    5 out of 5 starsby Angelo on 07/14/2025

    Courteous and prompt Very thorough.
    • Always happy to help! Thanks for sharing. Your support is appreciated, Angelo!

      by jjoern on 07/16/2025

  • Roadside Drama

    5 out of 5 starsby Bob Fox on 07/14/2025

    I must say how great Tammie is. Tammie is nice, calm, patient, funny, efficient and professional. I interrupted her day on Wednesday with car trouble on the shoulder of I 290 during a rainstorm and she talked me off the ledge. Tammie had me back on the road in no time without a worry. I always ask for Tammie by name! Bob Fox
    • Glad we were able to help! That can be a bit scary. We are so happy things turned out okay. Thanks for sharing. Your support is appreciated.

      by jjoern on 07/14/2025

  • Good Service

    5 out of 5 starsby Mark on 07/14/2025

    Standard 35,000 mile service was done quickly. Waiting area is very clean and nice and stocked with water, coffee, tea, and snacks. Erick talked me through everything they would do, and they washed the car and cleanted the front floor mats thoroughly. Service took 30 minutes less than promised.
    • Glad we were able to accommodate your service needs and things went so smoothly. Thanks for sharing. Your support is appreciated.

      by jjoern on 07/14/2025

  • Great Sales

    5 out of 5 starsby Lawrence Turzynski on 07/05/2025

    Great selection of cars. Jimmy Stark is the man!
    • It was our pleasure assisting you with your new car! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

      by jjoern on 07/10/2025

  • Outstanding Experience

    5 out of 5 starsby John Flores on 07/04/2025

    Outstanding car buying experience at Woodfield Lexus in Schaumburg. Robert, the General Manager made us feel extremely comfortable by welcoming us personally into the dealership. Our salesperson Adonia walked my wife and me through every step of the buying process as if we were family. The vehicle was spotless and ready to go when we arrived. Jake, the tech guru, guided us through all the vehicle settings, controls and functions. Five stars to everyone; couldn’t be more pleased with our new Lexus and the entire experience.
    • It was our pleasure assisting you with your purchase, John! We look forward to working with you on your Lexus needs moving forward. Thanks again for your purchase and for the wonderful review! We hope you are enjoying your new car and wish you many happy miles!

      by jjoern on 07/10/2025

  • best cars best service

    5 out of 5 starsby Ali Gordon on 06/19/2025

    As always, Josh and Dan gave us white glove care. The nicest, easiest transaction with the best team. I will never get cars from anyone else ever. These guys and this dealership are the best of the best. My car is not only beautiful but I have never felt safer and more cozy in a car in my life. Only go see these guys!
    • It is always our pleasure working with you, Ali! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

      by jjoern on 06/24/2025

  • Easy Purchase

    5 out of 5 starsby Melody on 06/19/2025

    Pat Chan was a no-pressure sales person, and I really appreciated that. Once I decided to buy the used 2024 Camry LXE, they patiently waited to cash my check while it took a few days to get $'s into my account.
    • Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you man happy miles!

      by jjoern on 06/24/2025

  • Fast, Easy, and informative

    5 out of 5 starsby John Zydlo on 06/13/2025

    Easy to make appointment. Given a good price, done fast. Have not had bad experience since I bought the CRV
    • Always happy to help! Thanks for sharing. Your support is appreciated.

      by jjoern on 06/13/2025

  • Great Experience Again

    5 out of 5 starsby Cynthia on 06/05/2025

    I knew coming back to Woodfield Lexus for my next car purchase would be a great experience again. Jimmy was professional, knowledgeable, and friendly. I am very pleased with my interaction with Jimmy and my new Lexus!
    • Thrilled to hear your experience went so well, Cynthia! It is always our pleasure assisting you with your Lexus needs. Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

      by jjoern on 06/06/2025

  • Five star service

    5 out of 5 starsby Christine Krzystofczyk on 06/05/2025

    From start to finish, everyone we worked with was top notch. The video by the serviceman made the experience truly transparent. It’s great to feel such a level of confidence in a dealership. Also love the pick up and delivery service.
    • We are thrilled to have you as our customer and look forward to continue to work with you on all your Lexus needs. Thanks for sharing. Your support is appreciated.

      by jjoern on 06/06/2025

  • Rx450h

    5 out of 5 starsby Pat on 05/17/2025

    The sale went very smoothly
    • Glad we could help with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

      by jjoern on 05/22/2025

  • Top Notch Dealership!

    5 out of 5 starsby Jan on 05/05/2025

    This dealership is beautiful! The people are friendly and knowledgeable. Wait time was reasonable.
    • Glad we could help with your service needs. Thanks for the 5 stars and sharing your thoughts.

      by jjoern on 05/12/2025

  • Tammie rocks!

    5 out of 5 starsby Amy P on 05/05/2025

    It's always a pleasure having ,my vehicle serviced at Woodfield Lexus! Tammie goes above and beyond! At my recent appointment for a regular maintenance check-up, I showed Tammie some black marks on my white car. I thought my paint was scratched. She had the paint buffed out and now I am good as new! If you are need of service, call and specifically speak to Tammie to schedule whatever you need!
    • It is always our pleasure assisting you with your car! Thanks for sharing your thoughts. Your support is appreciated.

      by jjoern on 05/12/2025

  • Truly exceptional dealership !!

    5 out of 5 starsby Rory Krabec on 04/30/2025

    Isaac and his team did a fantastic job from start to finish in the sales process. Friendly, honest and very professional says it all. I would highly recommend anyone to give woodfield Lexus a chance. Excellent !! I would give them 10 stars if I could.
    • It was our pleasure assisting you with your purchase. Rory! Thank you again and we hope you are enjoying your new car and wish you many happy miles.

      by jjoern on 05/12/2025

  • Excellent service

    5 out of 5 starsby Kathleen Guenther on 04/19/2025

    Mark Demma, sales consultant was exceptional! He worked with me to find the perfect SUV to fit my needs and requirements. Kept in touch and provided updates on each step before I was able to take possession. Calvin..delivery guy and Eugene were also very helpful and patient, explaining in great detail each step in the process. I'm very happy with my new car and feel I can call with any follow up questions. Thank you!!
    • We are excited to have you as our customer and look forward to many years of assisting you with your Lexus needs. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

      by jjoern on 04/23/2025

  • Exceptional service

    5 out of 5 starsby Happycamper on 04/17/2025

    My car was just in for a free 5000 mile check up. I was greeted promptly and courteously. They explained what they were going to do and the estimated time. They called me when finished early and easy pick up and on my way. I was very impressed.
    • Always happy to assist with your service needs. Thanks for sharing. Your support is appreciated!

      by jjoern on 04/23/2025

  • Customer

    5 out of 5 starsby Angelo on 04/14/2025

    Courteous, complete and precise. Very friendly atmosphere.
    • Thanks for the wonderful 5 star review! We truly appreciate your support.

      by jjoern on 04/14/2025

  • Great Service

    5 out of 5 starsby Chelsea on 04/08/2025

    The staff is friendly, accommodating and do great work. I wouldn’t go anywhere else for my Lexus needs.
    • Thanks you for being our customer, Chelsea! We appreciate your kind words of support.

      by jjoern on 04/09/2025

Videos
About our dealership

WELCOME TO WOODFIELD LEXUS

Admittedly, there are quite a few auto dealerships in the Chicagoland area, but we here at Woodfield Lexus are an excellent choice for a new or pre-owned Lexus. Since Schaumburg isn’t too far from Chicago, we are happy to supply Chicago drivers with great Lexus cars. Schaumburg, IL, where Woodfield Lexus is located, is a quick and easy 30-mile drive from Chicago, so if you’re looking for a great car-buying experience, a quick trip west on the Kennedy Expressway will place you in right direction for the car of your dreams from our Lexus dealership.

Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service