Customer Reviews of Woodfield Lexus
Review type:
Top Notch Dealership!
by Jan on 05/05/2025This dealership is beautiful! The people are friendly and knowledgeable. Wait time was reasonable.Tammie rocks!
by Amy P on 05/05/2025It's always a pleasure having ,my vehicle serviced at Woodfield Lexus! Tammie goes above and beyond! At my recent appointment for a regular maintenance check-up, I showed Tammie some black marks on my white car. I thought my paint was… scratched. She had the paint buffed out and now I am good as new! If you are need of service, call and specifically speak to Tammie to schedule whatever you need!It is always our pleasure assisting you with your car! Thanks for sharing your thoughts. Your support is appreciated.
Exceptional service
by Happycamper on 04/17/2025My car was just in for a free 5000 mile check up. I was greeted promptly and courteously. They explained what they were going to do and the estimated time. They called me when finished early and easy pick up and on my way. I was very… impressed.Always happy to assist with your service needs. Thanks for sharing. Your support is appreciated!
Customer
by Angelo on 04/14/2025Courteous, complete and precise. Very friendly atmosphere.Thanks for the wonderful 5 star review! We truly appreciate your support.
Great Service
by Chelsea on 04/08/2025The staff is friendly, accommodating and do great work. I wouldn’t go anywhere else for my Lexus needs.Thanks you for being our customer, Chelsea! We appreciate your kind words of support.
82 k maintenance
by Kathleen k on 03/28/2025Tom, was my advisor. He was great. He took the time to explain everything and kept me informed on the work and recommendations of the technicians .Thanks for sharing, Kathleen. Your support is appreciated.
mr
by Douglas L on 03/08/2025updated 03/17/2025I was very happy with the service that I received from your service advisor Eric Clarke and your dealership. I will ask for Eric to handle my service the next time that I return. Thank You Eric for your efforts to take care of my car.Thank you for servicing with us and we look forward to assisting you for many years to come!
Great service
by Senajit Majumdar on 03/04/2025Great service. Tommy Mulak was an excellent CRS was very helpful, understood my issue and requirement and provided solution and serviced my car promptly in a relatively short period of time with a superb care and quality. The service… waiting room was very clean and well equipped with natural comfort along with TV and etc. it was and excellent experience.Glad your visit with us went well. We will continue to do our best in assisting you with your Lexus needs.
1st service for NX
by R O on 02/25/20251st visit for NX for tire rotation & oil change was what I have always experienced at Woodfield Lexus - completed when promised, comfortable waiting area, knowledgeable service advisors.Glad we could assist! Thanks for sharing!
Nice people
by Philip Dade on 02/10/2025Erich my service advisor is cool and laid back like me. The cashier was very nice especially compared to the last cashier I had.Thanks for sharing and for the 5 stars. Your support is appreciated.
top notch service and attitude
by bonnie wagner on 02/09/2025exemplary service with very courteous people in this dealership--spent additional time talking with me after my car was finished for its 20,000 mile check up--felt very valued as a customer!Glad we made you feel valued and thank you for sharing your thoughts, Bonnie! Your support is appreciated.
excellent
by excellent on 01/29/2025updated 02/05/2025Fast and EfficientThanks for the 5 star review! Your support is appreciated.
Lexus Woodfield Service
by Bernard lucier on 01/20/2025updated 01/27/2025Tammy did a great job making certain that all of my concerns were met. Great Lexus 2021 350 and wonderful service assistance by Tammy.It is always our pleasure assisting you with your service needs. Thanks for sharing. Your support is appreciated.
Service
by Susila Subramanian on 01/15/2025updated 01/23/2025Great service. On time.Always happy to help! Thanks for sharing.
Lexus car owner
by John Christensen on 01/16/2025Woodfield Lexus has always been able to make my appointment on my schedule. The service was always performed on time and done right the first time. This is my 3rd Lexus and Woodfield Lexus is the only dealership I have used. Great job by… all at this dealership.It is our pleasure having a wonderful customer as you! Thanks for sharing. Your support is appreciated.
Check up
by Cindy on 01/15/2025Consultant was accurate with needs of car and timing to complete work. I waited in lobby while work was completed. Only disappointment was the car wash was not operating because of the intense cold. I've been coming here for 9 years and… very happy with the team.Thrilled to have you as our long time loyal customer! Thanks for sharing your thoughts. Your support is appreciated.
Excellent Customer Service
by jmo211 on 01/13/2025I got a flat tire late in the afternoon and took it to Woodfield Lexus nervous they wouldn't have time to fix it since it was close to closing time. The service manager was friendly and they completed the repair within the hour. All my… experiences here have been excellent.Glad we were able to accommodate you and get you back out on the road! Thanks for sharing. your support is appreciated.
Always excellent
by Great service as usual on 01/07/2025Have been a customer of Woodfield Lexus since 1998 and have always received excellent service. The advisors are top-notch and always explain what the service will include and the cost, as well as the approximate time for the service..… Waiting in the comfortable lounge and having access to hot and cold beverages and snacks is a nice perk. If the service will take much longer than expected a loaner vehicle is usually available to allow for doing other things. One is always made to feel welcome as a valued customer. I highly recommend Woodfield Lexus!We are thrilled to have you as our long time loyal customer and look forward to working with you on your auto needs for many years to come. Thanks for sharing and for the 5 stars! Your support is truly appreciated.
Outstanding Service
by Eric Schor on 01/06/2025Everything was seamless. From the moment I pulled my car into the garage I was met with a smile and friendliness. I was ushered in to take the information on my vehicle and was told they'd get right on it, and they did!.I enjoyed a snack,… cup of coffee and a place to get dome work done. Before I knew it, the care was washed and ready to go! Thanks for an Awesome experience. Josh, your staff never let's me down.We are thrilled to hear your visit went so well. It is our goal that each and every experience exceeds your expectations. Thanks for sharing and for the 5 stars! We truly appreciate your support.
Exceptional service
by LawMan on 01/02/2025Had the 20,000 mile service. Waited less than 45 minutes, car was in perfect shape, professional service tech and of course, washed and cleaned interior!!Glad we can assist in your service needs. Thanks for sharing your thoughts and for the 5 star review. Your support is appreciated.
Woodfield lexus
by Great people to do business on 12/06/2024updated 12/13/2024In and out with no problems, new what was being done and how long it would takeGlad we could assist with your service needs. Thanks for sharing! Happy Holidays!
WELCOME TO WOODFIELD LEXUS
Admittedly, there are quite a few auto dealerships in the Chicagoland area, but we here at Woodfield Lexus are an excellent choice for a new or pre-owned Lexus. Since Schaumburg isn’t too far from Chicago, we are happy to supply Chicago drivers with great Lexus cars. Schaumburg, IL, where Woodfield Lexus is located, is a quick and easy 30-mile drive from Chicago, so if you’re looking for a great car-buying experience, a quick trip west on the Kennedy Expressway will place you in right direction for the car of your dreams from our Lexus dealership.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Glad we could help with your service needs. Thanks for the 5 stars and sharing your thoughts.
by jjoern on 05/12/2025