Customer Reviews of Woodfield Lexus
Review type:
Rx450h
by Pat on 05/17/2025The sale went very smoothlyGlad we could help with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!
Top Notch Dealership!
by Jan on 05/05/2025This dealership is beautiful! The people are friendly and knowledgeable. Wait time was reasonable.Glad we could help with your service needs. Thanks for the 5 stars and sharing your thoughts.
Tammie rocks!
by Amy P on 05/05/2025It's always a pleasure having ,my vehicle serviced at Woodfield Lexus! Tammie goes above and beyond! At my recent appointment for a regular maintenance check-up, I showed Tammie some black marks on my white car. I thought my paint was… scratched. She had the paint buffed out and now I am good as new! If you are need of service, call and specifically speak to Tammie to schedule whatever you need!It is always our pleasure assisting you with your car! Thanks for sharing your thoughts. Your support is appreciated.
Truly exceptional dealership !!
by Rory Krabec on 04/30/2025Isaac and his team did a fantastic job from start to finish in the sales process. Friendly, honest and very professional says it all. I would highly recommend anyone to give woodfield Lexus a chance. Excellent !! I would give them 10 stars… if I could.It was our pleasure assisting you with your purchase. Rory! Thank you again and we hope you are enjoying your new car and wish you many happy miles.
Excellent service
by Kathleen Guenther on 04/19/2025Mark Demma, sales consultant was exceptional! He worked with me to find the perfect SUV to fit my needs and requirements. Kept in touch and provided updates on each step before I was able to take possession. Calvin..delivery guy and Eugene… were also very helpful and patient, explaining in great detail each step in the process. I'm very happy with my new car and feel I can call with any follow up questions. Thank you!!We are excited to have you as our customer and look forward to many years of assisting you with your Lexus needs. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!
Exceptional service
by Happycamper on 04/17/2025My car was just in for a free 5000 mile check up. I was greeted promptly and courteously. They explained what they were going to do and the estimated time. They called me when finished early and easy pick up and on my way. I was very… impressed.Always happy to assist with your service needs. Thanks for sharing. Your support is appreciated!
Customer
by Angelo on 04/14/2025Courteous, complete and precise. Very friendly atmosphere.Thanks for the wonderful 5 star review! We truly appreciate your support.
Great Service
by Chelsea on 04/08/2025The staff is friendly, accommodating and do great work. I wouldn’t go anywhere else for my Lexus needs.Thanks you for being our customer, Chelsea! We appreciate your kind words of support.
New Car Buying Sales Experience
by Woodfield Lexus on 04/02/2025Exceptional new car buying experience. Professional, courteous, and knowledgeable.We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles.
Thanks for the wonderful 5 star review. We are thrilled to have you as our customer. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!
82 k maintenance
by Kathleen k on 03/28/2025Tom, was my advisor. He was great. He took the time to explain everything and kept me informed on the work and recommendations of the technicians .Thanks for sharing, Kathleen. Your support is appreciated.
mr
by Douglas L on 03/08/2025updated 03/17/2025I was very happy with the service that I received from your service advisor Eric Clarke and your dealership. I will ask for Eric to handle my service the next time that I return. Thank You Eric for your efforts to take care of my car.Thank you for servicing with us and we look forward to assisting you for many years to come!
Always an exceptional experience.
by Bob on 03/05/2025Always very satisfying dealing with Schaumburg Lexus. From buying and having my ES serviced there, to having our older (purchased elsewhere) Lexus serviced there. All contacts professional, competent and personable.It is always our pleasure assisting you with your Lexus needs, Bob! Thanks for your kind words. Your support is appreciated.
Great service
by Senajit Majumdar on 03/04/2025Great service. Tommy Mulak was an excellent CRS was very helpful, understood my issue and requirement and provided solution and serviced my car promptly in a relatively short period of time with a superb care and quality. The service… waiting room was very clean and well equipped with natural comfort along with TV and etc. it was and excellent experience.Glad your visit with us went well. We will continue to do our best in assisting you with your Lexus needs.
1st service for NX
by R O on 02/25/20251st visit for NX for tire rotation & oil change was what I have always experienced at Woodfield Lexus - completed when promised, comfortable waiting area, knowledgeable service advisors.Glad we could assist! Thanks for sharing!
Nice people
by Philip Dade on 02/10/2025Erich my service advisor is cool and laid back like me. The cashier was very nice especially compared to the last cashier I had.Thanks for sharing and for the 5 stars. Your support is appreciated.
top notch service and attitude
by bonnie wagner on 02/09/2025exemplary service with very courteous people in this dealership--spent additional time talking with me after my car was finished for its 20,000 mile check up--felt very valued as a customer!Glad we made you feel valued and thank you for sharing your thoughts, Bonnie! Your support is appreciated.
excellent
by excellent on 01/29/2025updated 02/05/2025Fast and EfficientThanks for the 5 star review! Your support is appreciated.
Lexus Woodfield Service
by Bernard lucier on 01/20/2025updated 01/27/2025Tammy did a great job making certain that all of my concerns were met. Great Lexus 2021 350 and wonderful service assistance by Tammy.It is always our pleasure assisting you with your service needs. Thanks for sharing. Your support is appreciated.
Outstanding Experience -
by Berta Powers on 01/24/2025Our experience at Woodfield Lexus was excellent. The staff was friendly and supportive, not your typical automotive dealer. A dependable and straightforward dealership, with a higher-scale appearance and accommodating service, especially… from Isaac Homa. Because of Issac our next car will be again from Woodfield LexusThrilled to have you as our customer, Berta! Thank you again for your purchase and for sharing your thoughts on your experience. We hope you are enjoying your new car and wish you many happy miles!
New 2025 RX 350h
by Woodfield Lexus RX 350h buyer on 01/23/2025Woodfield Lexus was my second choice for our new RX 350h. Glad I stopped in and spoke to our salesman, Eugene. We were extremely happy with the way we were treated and the way the purchase went.We are excited to have you as our customer and look forward to assisting you with your auto needs for many years ahead. Thanks again and we hope you are enjoying your new car and wish you many happy miles!
Service
by Susila Subramanian on 01/15/2025updated 01/23/2025Great service. On time.Always happy to help! Thanks for sharing.
WELCOME TO WOODFIELD LEXUS
Admittedly, there are quite a few auto dealerships in the Chicagoland area, but we here at Woodfield Lexus are an excellent choice for a new or pre-owned Lexus. Since Schaumburg isn’t too far from Chicago, we are happy to supply Chicago drivers with great Lexus cars. Schaumburg, IL, where Woodfield Lexus is located, is a quick and easy 30-mile drive from Chicago, so if you’re looking for a great car-buying experience, a quick trip west on the Kennedy Expressway will place you in right direction for the car of your dreams from our Lexus dealership.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Glad we could help with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!
by jjoern on 05/22/2025