Hawk Ford of St Charles
Customer Reviews of Hawk Ford of St Charles
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22 sales reviews
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Smooth ride easy as ordering our car!
by Ronald Girard on 09/22/2021This dealship was so very attentive to our needs. We couldn't find a explorer limited on any lot. They said we can order it and get the exact car you want. We did order the process was easy that was in July and was told maybe we would have… our car by no or Dec because of chip shortage but last Wed we got a call your car is here!Great Deal - Easy to do business with
by Mark Kiwiet on 06/04/2021The best thing about this dealership is that they didn't waste any of my time with the typical car dealer BS or game playing. Just simple straight up and fair pricing. Love my new truck - thanks guys!Hawk Saint Charles Awesome.
by Jeff Stark on 04/01/2021Had a very good experience purchasing a new vehicle from the people at Hawk Ford. Jim Pascente and Chris Krueger were great to work with. I hope the good relationship continues with service I will be using them for all my car needs.Hawk Kicks it!
by Doug McCarrell on 03/22/2021Mallory went to bat for us...she found the right vehicle for our needs and then put together a deal that worked for us. Mallory and the Hawk team will be recommended to family and friends.2020 Ford Edge ST
by Phil W on 12/24/2020A great buying experience with friendly and knowledgeable staff. If looking to purchase a vehicle, this is the place.Great Dealership to Purchase a Vehicle From
by Great Dealership on 12/10/2020Kirk Brown is an awsome Sales Associate to work with when thinking of purchasing your next vehicle. He works within your budget and then some!!Ford F-350
by Jacob Prather on 12/07/2020I recently purchased a 2009 Ford F-350 and they went above and beyond what was required of them to make the sale possible. Andrew and Eric did a wonderful job with any questions I had. It was a very smooth purchase. I recommend them to… anyone who needs new or used cars.Pleasant buying experience
by Jody J on 11/30/2020When I met with Kirk, he was courteous, knowledgeable about the products and helped keep the buying process smooth. He communicated with me regularly and kept me up to date always.Very Easy and Low Stress Deal
by Carrie on 11/14/2020I basically had chosen a vehicle on line. After some correspondence with the Internet Sales Manager, we came to an agreement. My vehicle was outside waiting for me when I arrived to pick it up. Completing the deal was easy and the sales… manager and finance manager were very nice and helpful.Kirk Brown - sales
by Tiffany on 10/26/2020Kirk Brown is a very good sales consultant. I have never dealt with him before but he was very welcoming and was not pushy, I am glad that he introduced himself to me. He listened to what I was interested in and showed me what was in the… lot. He answered all my questions pleasantly. I was very happy with dealing with Kirk Brown! He made the whole encounter and process smooth and painful. I was very happy with my dealings with him.Car purchase experience.
by Krystof on 10/11/2020I'm Ford customer for many years. On Sept. 30 we bought another car at Ford St. Charles location. Great service and very helpful people to find a right car, right price and right financial service. It always great be around Chris, Kirk,… Andy and deal with them. Thanks again. Krystof.Honest presentation
by Lou Nelson on 10/06/2020The salesman and general manager were very professional in their behavior. Both knew the product. The sale process was smooth and easy.Great buying experiance
by sales and Finance on 07/01/2020We leased a 2020 Nissan Rouge and the process went smoother at Hawk Nisan than any other dealer I have ever dealt with. Our sales guy was great and even came in on his day off to take care of us. and the finance portion was a breeze. Not to… mention the tine our sales took to go over all the workings of the car and set up the apps for us.worth the wait
by dave on 01/28/2019I just took delivery on a ford f250 pick up that I order in December ,my salesman was very helpful and fun to work with from start to delivery ,I am very happy with the truck and the total experience at hawk fordGreat Dealership!
by Jhick1030 on 12/20/2018Friendly and knowledgeable staff, great selection and nice store. Would reccomend to anyone.Excellent Car Leasing Experience
by CVE1111 on 11/07/2018We were thinking of getting a new car, but the decision to go forward with a leased Ford Edge is squarely a result of the excellent and personal salesmanship of Jordan Torres. He made the process about getting us the best deal possible… without having to compromise on quality and value for our hard earned dollars. I proudly recommend Hawk Ford as your Ford dealer.Hawk Ford is Amazing!!!
by Emtfire62 on 08/20/2018The crew at Hawk ford are absolutely amazing. There was never any pressuring and they made you feel comfortable and welcomed. Bill Wackerlin was our salesman, I cant say enough about him. Between him and the finance employee they did… everything they could to get me what I was looking for, it never felt like your stereotypical ring around the rosie event at a dealer.. I highly reccomend Hawk Ford and the team there for your new or used car purchase.Terrible Attitude
by efdeng3 on 05/14/2018I have been shopping for cars for over 30 years. My wife and I went to check out a used car, not exactly what we were looking for, but a possible second choice. The salesman was fine, took time to look up some information for us, and took… us for a test drive. The disappointing part was when he brought the Sales Manager over. The first words out of his mouth were; Why don't you call me when you are serious. I could have written him a check for the car we were looking at, it was as if he thought we were wasting his time. It was a weekday afternoon, and the dealership was empty. I won't return to this dealership ever, and am telling everyone I know not to bother either. I shopped here when Zimmerman owned it, was always treated well, apparently Hawk has a different attitude. If I was bothering the Sales Manager so much, he could have just stayed in his office, and not come out to make rude comments to customers. Like I said, I will never bother him again, so he can go back to surfing the web, or whatever I must have interrupted him from that upset him so much. Stay away!Great job
by Cassieuhal on 04/27/2018Bill was amazing and gave me a full on tour of the car and was super friendly and got me in and out with no issuesNew vehicle purchase
by Bry6488R on 02/10/2018The sales team at Hawk Ford was just great. They were very helpful, great to deal with and have been excellent at follow up to confirm I had a great experience with them and to make sure all was good with my new car. And all is good with… my car and the sales experience truly was excellent. I highly recommend these folks!2017 F250 Hawk Ford
by mkvilmin on 12/12/2017Our salesman Kirk Brown at Hawk Ford work tirelessly to find us the exact vehicle we were looking for. When we were ready to walk away and wait until after the holidays, Kirk assured us he would find the truck we were looking for, and that… it would come in at the price we were comfortable with. He came through for us. I highly recommend Kirk Brown at Hawk Ford if you are looking to buy or replace a vehicle. Our overall experience at Hawk Ford was 5 Star. M.K. Vilmin
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About our dealership
At Hawk Ford of St. Charles, we know how important it is for you to have access to a trustworthy Ford dealership that’s dedicated to serving the community’s automotive needs. Our expert team provides outstanding customer service and professionalism across all areas of our dealership, whether you’re a first-time buyer or looking to service your Ford vehicle. We also offer a variety of tools to help streamline the process from financing to scheduling an appointment to estimating your trade-in value. If you have any questions, feel free to reach out to our dealership in St. Charles, IL, by phone at (630) 584-1800 or contact us online and a representative will be happy to help.
What sets us apart
Hawk Ford of St. Charles is a proud partner with Anderson Humane! Every Friday, we support the "Doggie Day Out" program by bringing a pup, up for adoption, to the Dealership for the day + post to Social Media to help find a FUR-EVER HOME!
Hawk Ford of St. Charles is a proud partner with the St. Charles Park District, Summer Concert Series - Thursday's in Lincoln Park!
Amenities
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish