Hawk Subaru
Customer Reviews of Hawk Subaru
Review type:
Katy
by nursekt85 on 12/09/2024Quick, no hassle, organized.Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Gregimpreza
by Gsandecki on 01/28/2018updated 02/08/2018Mike the salesman was very good. He worked with our budget was very patient and just an easy person to work with. He definitely deserves recognition he is a proffesional.Our New Impreza
by NewownerDoug on 01/12/2018updated 01/22/2018Please ask for Cole , he was a very pleasant car salesman who expertly presented his brand ( Subaru ) and after we had made our choice walked my wife through every feature of her new car. Thanks again.Doug, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
Forester
by Ron_Byczynski on 12/31/2017Mike was very informative and he, Nick and Rocko were extremely helpful and nice. A Very pleasant car buying experience.Thank you so much for taking the time to share your feedback with us! I am glad to hear that Mike, Nick and Rocko were of such help to you and that we could provide you with a very pleasant car buying experience. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
2014 Subaru Impreza
by ctleist4 on 12/01/2017updated 12/12/2017Matt Vega was awesome and was completely patient with me while I was trying to figure out my vehicle desire. He then got with finance to get me a deal in a car I want that was affordable. Was always honest and never pushy. Had some… circumstances as a part of our signers was at work and the other had to be to work in a short time. Worked with us to make sure everything was ready so when we got there we could just sign and go in our brand new (used) car. Definitely a staff that we will reach out too first when we decided to upgrade our other family vehicle.Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Hawk Subaru. Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
Go to Hawk
by Charles8534 on 11/26/2017updated 12/06/2017Our sales guy Michael was extremely professional. He wasn't pushy at all. We couldn't have had a better, more relaxed buying experience. I will definitely be recommending everyone to go see Michael and the team at Hawk Subaru.We cannot thank you enough for your wonderful review of Hawk Subaru and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
New Car Dreads
by larson22 on 11/25/2017I usually hate the process of buying a new car, but, Michael Widuch made the experience painless. I would recommend him to family and friends.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Michael worked hard enough to make your purchase completely painless. Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
marty
by Martinfig on 09/30/2017updated 10/10/2017fast and professional, friendly and was not overly pushy at all. Mike the sales man and Ricco the manager were both knowable about Suburu productsThanks for your outstanding review! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
Excellent Subaru Experience
by JoshuaFoote on 09/18/2017updated 10/02/2017The people were not pushy to buy something you didn't want! I would highly recommend this place to any one. In fact I already have! Excellent service!Thank you for sharing such kind words with us, Joshua. Please don't hesitate to let us know if we can ever be of any service and come back to see us again very soon! Sincerely, Gianna Squillo - Customer Experience Manager - (815) 272-9385 - gsquillo@hawkauto.com
Subaru
by Pk2017sub on 09/06/2017updated 09/26/2017Very nice people. Answered all my questions. Knowledgeable about my car. Great deal for me, got to my price range! Michael didn't put down other brands to sell his own.Thank you for sharing such kind words with us! Please don't hesitate to let us know if we can ever be of any service and come back to see us again very soon. Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Best car buying experience ever!
by AnnesCar1 on 09/15/2017This was the most pleasant car buying experience I've ever had. Michael was very knowledgeable and answered all my questions. Once we began talking price I was able to make a decision without feeling pressured. Plus I got a coffee mug!I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Michael provided you the best car-buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Can you hear me?
by Marilyn53 on 09/12/2017Everyone listened to me and my needs. You could tell they wanted to please. Very friendly faces. Definitely a good experience!Marilyn, thank you so much for your kind words and congratulations on your purchase! We are very pleased to hear about your positive experience and you are welcome back anytime! Happy driving! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
2018 Subaru Forester Touring Hawk
by FirstSubaru4 on 08/29/2017updated 09/12/2017Michael Widuck made the process easy and seamless. He was patient and knowledgeable, answering all our questions. In fact All individuals involved were courteous and professional. Best car purchasing experience I've hadThank you for taking the time to give us feedback on your latest purchasing experience at Hawk Mazda Subaru. We're glad to hear that Michael and the rest of the sales team were able to give you an overall positive experience. We hope you enjoy your new 2018 Subaru Forester and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Purchase
by blackfudz66 on 08/30/2017updated 09/12/2017Experience went smoothly. Salesman was very informative about the 2018 Forester. Offered a test drive right away. My second time dealing with Cole and he made the purchase easy and relaxing. No pressure!!Thank you so much for your feedback as well as your loyalty. I am very glad to hear that Cole was able to impressed you with his trademark customer service and make buying a car easy and pressure-free for you. Please don't hesitate to give us a call if you ever need anything. Happy driving! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Great Dealership
by Forester19 on 08/23/2017updated 09/11/2017They know Subaru's and the finance guy knows how to get banks to do what he needs and understands and explains it to the customer unlike other Joliet Car Dealerships which play games. My deal was strange do to a total lose of a 2016… Forester bought same dealer, they (Finace guy and Manager) gave me advice about cashing in my old extended warranty and other questions I needed answered. Awesome job Thanks ScottThank you so much for the wonderful review! We really appreciate this feedback and I'll be certain to share your compliments to Scott and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We look forward to working with you again and we hope that you enjoy your new car! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Never felt Salesy
by OdehZedan on 08/14/2017updated 09/07/2017Michael Widuch Listened and was very well educated on the vehicle. Could not have asked for a better experience, they were not salesy at all.Thank you very much for the great feedback. I'm thrilled to learn of your wonderful experience with Michael here at Hawk Subaru of Joliet. Until we get the opportunity to assist you again, please drive safe and come back again soon! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Friendly service
by LucyD2014 on 08/19/2017I want to thank Michael W. for making my purchase an enjoyable experience. He didn't put any pressure and he really understood the customer concerns. Also, I want to thank Shaun for acting extremely fast and professional. He was great at… negotiating a price within my budget.Hello Lucy and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael and Shaun were there to provide you with such exceptional service! We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Great experience
by PhoenixLuv37 on 08/15/2017Extremely friendly, and made me feel at ease. Did not feel pushed at all, and was approached with a smile instead of a feeling of desperation.Your kind words mean a lot to us. At Hawk Mazda Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the experience is as easy and pressure-free as possible. We look forward to assisting you with your future sales and service needs. Best, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Very pleasant experience
by Quiokix on 07/26/2017updated 08/01/2017They were very attentive to me and understood how to take care of me. My salesman, Shaun Shore, kept in good communication with me through text and was even willing to drive an hour away to pick up the necessary paperwork from me. They know… how to do customer service well and I recommend them to my friends and family.Thank you for this great review and for your recommendation! We're pleased to hear you had such a positive experience and that Shaun took care of you! He is a great asset and we appreciate all he does. Best, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Subaru Outback
by smarth45 on 07/26/2017Mike, Sean, and Rocco were very helpful! It took some time to get down to the dealer due to traffic but we were not there very long and the process was quicker than expected. Great job!Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mike, Sean, and Rocco were very helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Great dealerships
by Jessyann on 07/21/2017updated 07/27/2017Mike was great to work with. Answered all my questions. The manger that was there was as just great to work with. It was super easy to buy my new carYour great rating makes us feel confident that we are doing our very best for our customers. Weâre glad Mike was able to provide you with such a wonderful experience here at Hawk Subaru. If there is anything else we can do to assist you, please do not hesitate to let us know! Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com
Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 12/11/2024