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Customer Reviews of Ed Napleton Honda of Oak Lawn

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The following reviews are more than two years old. They are not included in the overall rating.
195 sales reviews
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  • i just bought a new car

    5 out of 5 starsby TowLife7900 on 06/21/2019

    drove the man crazy with all the question and test drives
    • Towlife7900, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by Ed Napleton Honda of Oak Lawn on 06/26/2019


  • Amazing experience

    5 out of 5 starsby honda on 06/19/2019

    I had an amazing experience at this dealership! Taher was my sales man and he was so knowledgeable and helpful! Def would recommend him if coming here to buy/lease a car. he was very patient and gave us a great deal! left very happy. 10/10

  • Amazing Service!!!!!

    5 out of 5 starsby Eric.I. on 06/20/2019

    I've been car shopping for about 3 weeks after totaling my 2011 Accord Ex-L, Dave from internet sales called and got me in the door he was personable and honest, once at the dealer Howard and Corderro took care of the rest. They were patient and extremely helpful. We've now owned 4 Honda's and will continue to do so. As far as I'm concerned Napleton Honda has our business for life. Thank you again for everything.

  • Great service!!

    5 out of 5 starsby Alejandro on 06/14/2019

    Very happy with the service from Sean Pelayo, he was very kind and was very good at explaining the features of my the new car. love the new car.
    • We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

      by Ed Napleton Honda of Oak Lawn on 06/20/2019


  • Great experience with Sean Pelayo!

    5 out of 5 starsby CharlieU on 06/14/2019

    I have owned a Honda since 2000 and knew that I wanted another Honda. I went to Ed Napleton and met Sean. He was very friendly and got me just about everything that I wanted and made it all work so that I was able to get the car with the payments that worked for me. He was also great about following up with me and making sure that I was satisfied with my purchase.
    • Congratulations on your new car, Charlieu! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

      by Ed Napleton Honda of Oak Lawn on 06/20/2019


  • Purchase of Honda Accord Hybrid

    5 out of 5 starsby John_L on 06/11/2019

    Sam Bader - Sales Consultant did a great job reviewing multiple Accord options and thoroughly discussed and reviewed all the options on the vehicles. His knowledge was invaluable in helping me decide my vehicle choice. In addition his patience going through the "numbers" was much appreciated during the sales process. I would definitely recommend working with and buying from Sam and the Oak Lawn, IL dealership.
    • Thanks for sharing your recent service experience with us, John_l! We hope you continue to choose Ed Napleton Honda of Oak Lawn Dealer as your first choice for all your vehicle needs.

      by Ed Napleton Honda of Oak Lawn on 06/16/2019


  • Amazing Experience

    5 out of 5 starsby I_Little on 06/08/2019

    I had an amazing experience with Howard and Corderro. They were extremely patient, kind and flexible. I wasn't expecting to walk out with a brand new car but the excellent customer service and the deal offered I couldn't turn it down. I highly recommend this dealership as well as Howard and Corderro they will make it a smooth and easy process! I will come back to Ed Napleton Honda in Oak Lawn for sure!
    • I_little, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by Ed Napleton Honda of Oak Lawn on 06/16/2019

  • Sam Bader

    5 out of 5 starsby ebeyes85 on 05/24/2019

    This gentleman is GOD-sent, with patience, honesty, and a money down, I received the perfect blessing. Sam has made my day and a dream come true, all I needed was for someone to believe in me and be willing to give me a second chance and Sam Bader is the MAN!! I'm so elated right now because today I'm driving home in great car that Sam had waiting just for me. Thank you soooooooooooooooooooooooooooooooo much!!!! Highly recommended
    • Thank you so much for sharing your recent experience with us, Ebeyes85! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

      by Ed Napleton Honda of Oak Lawn on 05/29/2019

  • Great Buying Experience!!!

    5 out of 5 starsby Janet on 05/18/2019

    Great buying experience at Ed Napleton. Worked with Monica who made the entire process stress free! Extremely helpful and a pleasure to work with. Thanks Monica!!!!
    • Janet, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by Ed Napleton Honda of Oak Lawn on 05/22/2019

  • Great Experience

    5 out of 5 starsby Michellek on 05/16/2019

    Sam Bader was and is a very helpful salesman. He worked very hard to help me stay within my monthly payment limit. I would recommend him and this dealership.
    • Thank you so much for sharing your recent experience with us, Michellek! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

      by Ed Napleton Honda of Oak Lawn on 05/20/2019

  • Sam Bader was EXCELLENT!

    5 out of 5 starsby RiCG on 05/14/2019

    Sam assisted me with purchasing my new vehicle. Sam wasn't pushy and made me feel comfortable from the beginning to end. Sam is very knowledgeable and shows pride in his job.
    • We're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Ed Napleton Honda of Oak Lawn on 05/19/2019

  • Happy Customer

    5 out of 5 starsby LaMonica on 05/03/2019
    updated 05/10/2019

    Sam Bader is an excellent sales consultant, he was very patient, understanding, and made my mother's dreams come true. John Syriani assisted in making my mother's dreams come true and also made her feel like a queen that she is while purchasing her new car. Happy Mother Day MOM!
    • We're glad to hear our Staff took such great care of you, Lamonica! We hope we can continue to be of service to you down the road!

      by Ed Napleton Honda of Oak Lawn on 05/13/2019

  • Great Experience !

    5 out of 5 starsby Julie on 05/03/2019
    updated 05/10/2019

    my husband and I come to the dealership to buy a subaru that we find on internet. Unfortunately, the car were sold when we get there. While I was so upset and ready to leave, John Syriani , the general sales manager was so kindly and patient with me .... story short, with help of Howard Becker, we ended up bought a car that we didn't plan to buy with a big smile! It was such experience that will come back again any time when I need a new car. Thanks you John, "you are my car guy for life"! Thank you Howard, you are great. Julie
    • Congratulations on your new car, Julie! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

      by Ed Napleton Honda of Oak Lawn on 05/13/2019

  • Lynne's Review

    5 out of 5 starsby 5-17-57Lynne on 05/08/2019

    It was practically painless. Sam Bader explained everything about the procedure. I would definitely recommend Napleton to my friends and family.
    • We're glad to hear our Staff took such great care of you, 5-17-57lynne! We hope we can continue to be of service to you down the road!

      by Ed Napleton Honda of Oak Lawn on 05/13/2019

  • Outstanding and helpful

    5 out of 5 starsby alma_m on 05/04/2019

    Joseph Sarkisyan very nice person and helpful with great personality will recommend him as a salesperson.
    • Alma_m, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by napleton_group on 05/08/2019

  • sales review

    5 out of 5 starsby noor on 04/25/2019

    everyone was really friendly. I live in orland park and have a honda dealer in orland but decided to buy the honda odyssey from oaklawn. There customer service was great, they were more welcoming and very accommodating. my salesman was howard becker, i really recommend him and i am looking forward to buying my second car from him.
    • We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

      by napleton_group on 04/29/2019

  • busy Saturday successs

    5 out of 5 starsby williams on 04/20/2019

    thanks to Kaden for being patient and meeting our expectations. my husband is excited to drive his new vehicle. Thanks to Johnny for closing.
    • Congratulations on your new car! It is great to hear Kaden was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Ed Napleton Honda of Oak Lawn Dealer

      by napleton_group on 04/23/2019

  • Lease

    5 out of 5 starsby Ken on 04/10/2019

    This is my 3rd lease with Honda, Daniel Nino and Corderro Convington were helpful and straightforward to work with.
    • We hope everything was handled to your expectations, Ken. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

      by napleton_group on 04/19/2019

  • Great Sales Service

    5 out of 5 starsby Steven on 04/09/2019

    Sam was very knowledgeable and helpful.
    • We're glad to hear our Staff took such great care of you, Steven! We hope we can continue to be of service to you down the road!

      by napleton_group on 04/19/2019

  • Sam Bader

    5 out of 5 starsby Nick on 04/09/2019

    Sam Bader did an awesome job. He really helped out get me into the car I truly wanted. The whole team at Napleton went above and beyond.
    • We're glad to hear our Staff took such great care of you, Nick! We hope we can continue to be of service to you down the road!

      by napleton_group on 04/19/2019

  • Not responsive after sales - bad after sale service

    1 out of 5 starsby CarOwner on 04/04/2019

    I requested them to cancel gap insurance and the the person told me that I’ll be receiving a request form in mail. I have been waiting for last two months and then tried to call back and follow up - the person again asked me the address and said he will mail me the request form. No ones following on it from the dealership - not satisfied with the kind of support being provided after sales.
    • Carowner, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (708) 430-0011 at your earliest convenience and we will do our best to resolve this with you.

      by napleton_group on 04/08/2019

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About our dealership

Napleton Family operates more than 83 dealerships in six states. Taking pride in helping each community they live and work in.

What sets us apart
Ed Napleton Honda donated $1 million dollars to the High School Football team to help renovate the field
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Amenities
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area
  • After Hours Drop-Off
Languages Spoken (4)
  • English
  • Arabic
  • Polish
  • Spanish