Castle Chrysler Dodge Jeep Ram Naperville
Customer Reviews of Castle Chrysler Dodge Jeep Ram Naperville
Review type:
Sales satisfaction
by Bob rynkus on 10/06/2023Was in for an oil change and was treated like a valued customer. And out on the sales floor waiting the employees were all engaging and friendly. I would definitely recommend this dealership!Castle - Dodge Ram
by HeavenA on 09/13/2023This truck is so amazing! We loved the experience at Castle Cars in making this purchase. Everyone was so helpful.Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Different color door in new car
by Timmccauley8 on 07/29/2023Great experience at this dealership and with my salesperson Alex. I purchased a car and when I got home I realized that the door was a different shade than the rest of the car. I contacted the dealer and they made the issue right to make… sure the customer was satisfied. I recommend this dealership to anyone looking for a car.Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Castle Chrysler Dodge Jeep Ram of Naperville!
Great car buying experience
by Murphy12 on 06/22/2023I was worried about finding a jeep with everything I wanted, especially given how long a factory order takes these days. Anthony was friendly, knowledgeable and found everything I needed on the lot. What I thought would take months took… one day - without the typical gimmicksHi, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! If you have any further questions, please give us a call. We're always happy to help!
2023 Ram Trx purchase
by mokenamart on 06/19/2023excellent service I ordered a 2023 ram TRX over the phone. They were very helpful and put my order in and when the truck came in they delivered it to me. That's what I call. Excellent service I never had to visit a dealer it was just like… ordering a pizza, thank you to CJ the salesman and the finance manager Gerardo for all your help. I love my new truck and will be purchasing all my new vehicles from this dealership from now on.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! Please don't hesitate to reach out if there's anything additional we can do for you.
2023 Ram 1500 Laramie
by Brian G on 06/17/2023Great service from the sales representative Leslie Lopez. She assisted us in the selection of over 100 trucks on their lot. While other dealerships are suffering from inventory shortages, Castle had a selection to choose from of over 100… trucks. We visited 3 Ram dealerships. After visiting other dealerships with limited inventory, we were able to select the truck we wanted. There was a blemish on a seat that was noticed when we took delivery. Leslie made it right, and it was taken care of with no issue or concerns. They did great work in taking care of my concern, which maybe I was over concerned but that didn't bother them. They took care of us. Besides Leslie, others involved in our purchase who were great to deal with and very professional. Tony (sales), Nick (service) Eric Woodall (finance). I will refer family to this dealership and return in my next vehicle purchase.Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
by Ramono007 on 06/10/2023Sales person answered all the questions I had and made the process of buying new car quick and easy.Hi, we are glad we could help! We look forward to your next visit! Take care!
Great experience dealing with Castle Chrysler Dealership
by ShawnBH on 04/15/2023I have been leasing trucks from Castle for over 10 years. Recently I switched from Chevy to Dodge. Castle Chrysler took care of me quickly and was able to get me into my next lease without a problem. Everyone there was very helpful. I… would recommend Castle to anyone looking to avoid the high pressure stereotype that comes with vehicle salesHi, thank you for taking the time to let us know how we did. We hope you have a great day!
Used car purchased from Castle
by Scott Neidig on 04/02/2023The salesman we delt with was C.J. Abdin. He was great and very easy to tall with and I believe he worked hard on our behalf. He was able to answer all of our questions. We felt we were treated fairly and have no complaints. We met with… Nate Swanson for the financial part for the sales and he was also very personable and helpful.Hello Scott, we're happy you found our staff to be so supportive during your experience here at Castle Chrysler Dodge Jeep Ram of Naperville. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ram 1500
Jeep Grand Cherokee
Jeep Wrangler
Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! Thanks again for the recommendation, and have an amazing day!
by Megan Reid on 10/11/2023