Hiland Toyota
Customer Reviews of Hiland Toyota
Review type:
New Car Purchase
by Randy on 08/04/2023We really enjoyed working with Lonnie Tapscott. He went out of his way to assist us with the process. Lonnie also went above and beyond our expectations on several occasions.
Dave S
by David on 07/18/2023Great salesman in Gene Ward. Great to work with. I have bought 4 cars from him and Happy with all 4David, it was a pleasure to read about your fourth car-buying experience at Hiland Toyota. Congratulations on your ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Gene provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! - The Hiland Toyota Team
Great Experience from start to finish
by Michael on 06/27/2023Quick easy. Gentlemen made it smooth and didn’t drag the process outThank you for sharing your feedback about your experience with us, Michael. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. - The Hiland Toyota Team
Alen Rutledge
by Doug on 05/31/2023Fast, Friendly and Good price.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
2021 Toyota Tundra
by Brian on 05/23/2023Every aspect was positive: Sales, Financial Services, explanation of warranties, etc., and overview of features prior to rolling out.Brian, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Great buying experience!
by Jennifer on 05/19/2023The dealership itself is a beautiful space. Troy Knapp is an incredibly knowledgeable, funny, and kind salesman.Jennifer, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Hiland Toyota Team
Good experience
by Gary on 05/09/2023Staff helpful, willing to work with me on making the deal happen. Have bought several vehicles at this dealership because of the way I'm treated.Thank you for reaching out, Gary! Reviews like these mean the world to us here at our dealership. Take care and have a great day. - The Hiland Toyota Team
2023 Lunar Rock Taco
by Michael on 04/27/2023Troy Knapp was a great salesman and made the process easy. Getting the paperwork completed was easy also (hats off to Tim Pearson).Michael, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
Adam
by Lyren on 04/21/2023Salesmen was not pushy. Let us know what you had to offer with what we wanted.Lyren, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
My 2023 Tacoma
by Bill on 03/06/2023Friendly and answered any questions I had during the process in a timely manner. I found my vehicle online and the sales rep kept me updated on the status while I waited nearly 2 months for the vehicle to be built and delivered.Bill, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Recent purchase from Hiland Toyota
by Mark on 03/04/2023The people. Mike Morales knew what we wanted and he made that happen. This is our second purchase with Mike and future purchases will be with Mike! During our visits, we were made to feel like family. Tim in finance explained the steps with… detail. We requested Tim. Grant also explained the set up of the Highlander and answered any questions prior to us leaving. Additionally, he encouraged us to call if there were further questions.Mark, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Hiland Toyota Team
Satisfied customers are the best advertisement you can get.
I purchased a rav4
by Steven on 02/25/2023Alot of the employees have been there for 20 plus years that tells me it's a good place to be. Everyone super friendly and helpfulThank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. - The Hiland Toyota Team
Definitely recommend Hiland!
by Heath on 02/19/2023Very easy to deal with, salesman Bob even came in on his day off since that was only day we could make it in to purchase vehicle.Thank you for this amazing review, Heath! We really appreciate your business. - The Hiland Toyota Team
Great Experience!
by Kelly on 02/11/2023Both Allan and Pat were friendly and professional; knowledgeable and were very prompt. They got me exactly what I wanted, and made the process easy and thorough.Kelly, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Hiland Toyota Team
Next Level Sales Staff
by Jeremy on 02/08/2023My salesman Eddie kept me updated on the status of my car while we waited for it to arrive. Then, as it was my first manual transmission, he took me around the parking lot and some back roads until I was confident enough to drive off the… lot.Jeremy, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Eddie's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. - The Hiland Toyota Team
Car Maintenance
by Darrell on 02/08/2023Randy always is professional and makes me comfortable knowing that my car is serviced professionally.Darrell, thank you for sharing this great feedback with us. We feel our service department is what makes Hiland Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! - The Hiland Toyota Team
Professional and personable
by SarahW on 02/08/2023Paul Donsanville was friendly, helpful, and patient. I didn't feel pressured, and he seemed as excited as I was to find the perfect car for me. Everything went smoothly and relatively quickly!Sarah, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
Great Service
by Megan on 01/20/2023Easily the best service we've had with a dealership. We never felt pressured and were incredibly happy with our experience overall.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please feel free to contact us. - The Hiland Toyota Team
New Vehicle
by Cindy on 12/07/2022I was met by friendly staff, listened to what I wanted, and kept me in the loop on my new vehicle.We appreciate you for letting others know about your experience, Cindy! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Buying a new car!!!
by Harvey on 11/09/2022I liked the clear explanation of the options and also the explanation of my new car features, and the time and care during this process!Harvey, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Hiland Toyota. Please feel free to contact us if you have any questions on your new purchase. - The Hiland Toyota Team
Feedback about Hiland Toyota
by Kartheepan on 10/19/2022- Hospitality and Technical explanations of the vehicleThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Randy! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Hiland Toyota Team
by Hiland Toyota on 08/08/2023