Customer Reviews of The Honda Superstore of Joliet
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71 sales reviews
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Just an awesome experience!
by mpaniak on 07/05/2013updated 08/04/2025I made an inquiry first from the internet. Came in on Memorial Day and immediately Oren was able to help me out. I explained exactly what I was looking for and that I had multiple manufacturers to look at. He had no issues with that and… immediately showed me the car I wanted. We test drove it and he took some basic information from me. He quoted me a price and I was on my way. At one point, another dealership quoted me an "Out the Door" price. I texted Oren and within a short period of time he had my OTD price. When it was all said and done it was close between Honda and another manufacturer. The professionalism was the difference and we continue to be Honda owners. We loved our service so much that we sought out the shift manager to say as much and we tell everyone that asks just how much we love our Civic and the service Oren and the rest of Honda of Joliet provided to us.Great sales experience!
by JohnGoetz on 06/04/2014updated 08/04/2025Great sales experience While shopping for a new vehicle I stopped at Joliet Honda. I was approached by Brian K. who offered to answer any questions I may have. He then backed off - no pressure. When I did have questions he was knowledgable… about the vehicles, polite and courteous. I explained I was shopping and was fairly certain of the model I was interested in. I asked for a price which he gave me, once again no pressure, no hassle. I then left, went home and went on line to do more research. No one could match the price. I returned and bought the vehicle. The whole process was fast and efficient. No ups - no extras, price as quoted. Great people to deal with.BEST CAR BUYING EXPERIENCE BY FAR!
by guinness2 on 08/01/2013updated 08/04/2025First, I HATE buying cars. As a single woman, I find it a grueling and on occasion infuriating experience and am reminded each time why that is as I hesitantly begin the process. I have purchased 7 cars in my lifetime and have to say that… this was my best buying experience by far. I was looking for a used Element, which is hard to find in nice condition. From the moment I came into the dealership (granted with attitude from anticipating the same condescending, insulting sales pitch) I felt as if my salesman, Oren F., was actually there to help me get what I was looking for and to do his best to make sure the process went smoothly and that he really had my best interest in mind. He actually made me test drive the care 5 times, twice on the first night, and 3 times before I signed the papers on the second evening. He himself, drove it several times because he thought he heard a noise and had the service department check it out again and again. The financing department also did an excellent job at getting me a great rate and made the process easy and relatively painless. I have and will continue to recommend both Oren and HONDA OF JOLIET as a reputable and pleasant dealership to deal with.Buying a car after 11 years
by Pegseamstress on 05/26/2013updated 08/04/2025I haven't bought a new car in 11 years. Casey K. was the salesman that I met when I entered the dealership. He helped me find my new car, and he helped me get the car for a price that I thought was fair and reasonable. The buying process… was enjoyable. Thank you CaseuBUY AT HONDA OF JOLIET
by jberg719 on 02/20/2012updated 08/04/2025Just recently bought a 2012 CRV from Honda Joliet dealership and could not be any happier. Krystal Smith(internet sales) started things off by being attentive and answering all of my questions about the CRV and the price over e-mail. From… there Kurt Holzinger took over the sale. He was very professional and knowledgeable about our car. Suzanne in finance was very friendly and knowledgeable and gave great advice for financing. Overall, Honda of Joliet is a great place to buy, and service your car! Top three reasons why you should go to Honda of Joliet: 1) Friendly, No Hassle sales team 2) Service department is efficient and reasonable 3) Knowledgeable and professional staff We will definitely return to Honda of Joliet in the near future! John and Jen B.Very Helpful Service
by marymidwest on 04/21/2011updated 08/04/2025I visited Honda of Joliet twice looking for a good used car and both times Josh Tornabeni showed me what vehicels were avalible for my needs and price. My nephew & I went on several test drives with Josh until I found the car that fit my… needs and felt right. Josh put together a very fair deal and carefully walked me through each step making sure I understood everything about the purchase and what I was signing. Josh explained several features of the car that evening and set up an appointment for the next day to correct a minor problem. When I arrived for the appointment Josh further walked me through the many features of the car before turning me over to the service department where I was also treated very well. Josh is a very courteous, caring person who wants to put his customers into a safe vehicle that fits their needs and price. I would gladly send any of my friends to Josh to help find their next vehicle. I love the car I purchased and am glad I met Josh Tornabeni.highly recommend honda of joliet
by myself12 on 06/28/2013updated 08/04/2025The sales staff was friendly, informative and very knowledgable. It was a calm, no pressure, no b.s. approach to the experience. Josh and Richie were a pleasure to work with. But the bulk of the credit goes to Josh as our main sales guy. We… highly recommend the dealer and the staff to anyone in the market for a vehicle.Honda of Joliet
by jhdomer1 on 08/11/2013updated 08/04/2025Honda of Joliet (Josh T.), I have purchased 10+ cars in my lifetime and never have I had a more pleasurable experience than I had at Honda of Joliet. The sales consultant I worked with Josh T. was professional, courteous and informative. I… explained exactly what I was looking for in price/monthly payment and he made it happen. The next time Im in the market for a new/used car, Josh and Honda of Joliet will be my first stop. Thank you, John HarrisBest Car Buying Experience Yet!!!!
by mmcmom on 05/26/2011updated 08/04/2025My husband and I were looking for a used vehicle and had been to several dealerships in the area. With a 4 year old it isn't always an easy process. After having issues at other dealerships my husband asked me if I wanted to stop at Honda… of Joliet? I just gave him a look. I really didn't want to deal with another issue (going to test drive a car and we have to wait because there is no gas in the car or the battery is dead). So I said "go ahead we are right here". So he turned and went in. As we got out of the truck out came JOSH TORNABENI. My husband remembered him as he is the one who sold us our truck when he was at another dealer. I was glad to see him there as one of the issued dealerships was where he sold us the truck. We liked a couple of cars one of our concerns was MPG. We were there on Saturday and took these cars for a drive and narrowed it down. He always made our daughter feel like she was having fun not out buying a car with her mom and dad! I kept looking at the clock because I knew they closed at 5:30. Josh kept saying don't worry about the time. "I'm here for you" Well to sum this up because I could go on and on. When we go to get another vehicle WE WILL BE GOING RIGHT BACK TO HONDA OF JOLIET!!!! AND WILL BE SENDING ALL OUR FRIENDS THERE TO SEE JOSH!!! We have owned several vehicles and this was the BEST buying experience yet!!! :) Thanks JoshHAPPY
by happy48 on 05/31/2011updated 08/04/2025I was very HAPPY with the people at this dealer ship. Jackie Rall responded to my e-mail very quickly. Oren Ferguson and Josh Tornabeni were great they helped in any way they could and more. I am very happy with the service I received… today.Very happy with my purchase THANK YOU!!!! :>)Honda of Joliet
by saruhh on 03/28/2011updated 08/04/2025The used car manager, Jason, found the perfect Jeep at the perfect price! The salesmen Mike helped me throughout the process and was very helpful. Suzanne in finance made financing the car and getting a warranty for it very painless! The… staff was all very friendly and made the process a breeze! I would reccomend all of my friends and family to purchase a vehicle there!Best experience car purchase
by julzi67 on 05/21/2011updated 08/04/2025I shopped online with a car in mind, called on my way up there to make sure they had it, talked to Daryl, and he said it was there, he would be waiting. Pulled into the dealers lot and the car was pulled right up to the building with a hold… tag in the window, He came out and we looked it over took a test drive, very much liked the vehicle, and the process began, trade in was made, my 4 year old played in the play area, that was very convenient as a 4 year old gets bored fast , everyone in the dealer was very friendly and professional. We finished our buying process with Josh as Daryl had a very important Soccer game for his boy, Hope they won. Made our car buying experience a pleasure will be back..Thanks so very much Daryl, we really love our new jeep : o ) But all the employees deserve kudos as they all new what was going on with our transaction and made it as fast and smooth as possible!Repeat Customer!
by quigs78 on 06/06/2011updated 08/04/2025We purchased a 2010 Honda Odyssey on Memorial Day and were extremely impressed with LEVI ERVINS and his services. He (and DAN MAC) made the lengthy process of buying a car enjoyable! This is the fourth vehicle that we have purchased from… Honda of Joliet and we have always been very satisfied with their employees! My husband said that if they had mailed us a survey, he would've given Levi and Dan all 10's. That's saying a lot, coming from him!Excellant sales experience!!
by railroader1 on 05/06/2014updated 08/04/2025Excellant experience throughout!!! Brian K. was excellant to work with. He is always friendly and professional. Brian, with the assistance of Dan M. from Finance, did everything necessary to make the purchase and experience flow… smoothly. Great job as usual and keep up the great work!!Honda of Joliet - "Satisfaction Guaranteed"
by hondafan29 on 03/17/2013updated 08/04/2025Sincere assistance to help identify a type of vehicle that "realistically" could be purchased/afforded to match use, needs and budget; "above-and-beyond" courtesy throughout the shopping, model comparison and finance experience;… knowledgeable sharing of details without demeaning sales pressure tactics; combine all of these positive elements along with the friendly, courteous atmosphere created an environment of no-stress, pleasure and satisfaction beyond any ever experienced when "car shopping". Thank you Kurt, Chris, Dan and the family team with Honda of Joliet.Recommended Honda Dealer
by candicech1 on 01/02/2012updated 08/04/2025I am a first time new car buyer so I started on Edmunds with my research and after test driving many cars I finally made my decision. I wanted a new 2012 Civic. Then back on Edmunds, I read all the Honda dealer reviews near my house and… only sent email inquiries to dealerships who had great reviews. Tricia Allen from Honda of Joliet emailed me a great quote, answered all my questions, and sent me a great out-the-door price. She was very helpful when I called her and again answered all my questions quickly. Honda of Joliet did add Honda accessories to this car that were not apart of the factory invoice so make sure to inquire about dealer add-ons and the prices when you are researching quotes. Even with these dealer add-ons, Honda of Joliet had the best out-the-door price. Tricia met me when I came in and introduced me to Kurt Holzinger who took me on my test drive and finished my deal. She even made sure everything was going ok later on. I liked on the test drive that Kurt took me on a route that went over train tracks and many left turns to show how the car drives on many surfaces. Kurt was wonderful to work with and very knowledgeable. He was very patient and understanding while we were working out our insurance. We had no suprises as Tricia detailed each price in the email and phone calls and the out-the-door price was the exact price we paid. I recommend Honda of Joliet, Tricia and Kurt. They are very nice, professional, cheerful, and helpful. I would purchase from them again.Happiness is a new Honda
by janeg3 on 05/29/2014updated 08/04/2025Happiness is a New Car!!! From the moment I arrived at the dealership it was a positive experience. A "good morning" was said by the employees (I arrived early before the dealership opened) as they arrived. I met Richie M. and found my… car and in a few minutes I was test driving the vehicle. The car is awesome, cool, pretty and just so me. :) Richie was friendly and knowledgeable, and took the time to understand my needs. He told me so many cool things about my car, i.e. Bluetooth, the rear camera, the steering wheel stuff. I was so excited and happy with my new car. It is beautiful!! Then he helped me get synched to the technology. He explained everything in terms I can understand. Richie you ROCK! Financing was a fear I had but Richie assured me things would work out. Dan, the Finance Guy (I wish I could remember his last name) was extremely helpful. The payment fits my budget, the interest rate is OUTSTANDING and I am happy with the deal. It was such a great experience I will have all my maintenance done at the dealership. Friendly atmosphere. I am still smiling. :)Oren F. - Great Service
by angiesf on 01/31/2013updated 08/04/2025Oren was the best car salesperson I have ever had the pleasure of dealing with. He made me feel comfortable and secure with my purchase. I felt like I've known him for a long time and he was very honest with his reponses to my… questions. Thank you for the wonderful service Oren, you were AWESOME!! I will do my best to send clients your way. I will return to purchase my Crosstour and you will surely be the salesperson I look for. See you soon !!! Angela HarrisOutstanding Customer Service!
by jmonasky on 02/04/2013updated 08/04/2025I met Ted T. through my parents who purchased their Honda from Ted at the Honda of Joliet. Back in 2011 I purchased a CR-Z with a manual transmission: my first brand new car after graduating from college. Ted was kind [and patient] to teach… me the basics of driving with manual. He walked me through the different options available with my new purchase (financing, gadgets, and warranties): He was honest and more importantly focused on customer service. Ted has made my experience with Honda of Joliet great with a lasting impression. Recently, I had an issue with my car that was not covered by my warranty: but with his outstanding drive to great customer service and the amazing team he works with at Honda of Joliet Service department [Kevin, (Service Manager) and Mark, (Service Specialist)] the repairs were able to be made at little cost to me. I highly recommend Ted and the Honda of Joliet to anyone looking to purchase a new/used car. This is a dealership that treats you like family: this is an outstanding group of people that know exactly how to treat anyone that walks through their doors.Accord coup purchas
by KGrannan on 02/06/2013updated 08/04/2025Looking for a Accord coup. Meet Richie M. on a Friday. His friendliness and professionalism brought me back the following Saturday. Unfortunately he was out ill that day but then I meet Josh T. Again Joshs friendless and professionalism… was refreshing. Josh presented himself with a no nonsense attitude and a desire to be as accommodating as possible. He is patient, calm, honest and willing to do what he can to gain a customers trust. I have purchased many cars for a multitude of different dealerships, between Josh, Richie and the rest of the staff that I worked with at Honda of Joliet this was probably the smoothest, least stressful and just plain pleasant experience that I have had. And by the way the Accord coup that I purchased, so far absolutely fantastic, I am very pleased. Josh, Richie Thank you.Customer Focused. Excellent Experience!
by cjay64 on 05/10/2013updated 08/04/2025+1. Excellent experience working with Jacqulin Rall. electronically, and Levi E. in person. I had already made my decision on the exact vehicle through research and educating myself, prior to contacting Honda of Joliet for the final… transaction. My vehicle was prepared and ready upon my arrival, and all we had to do was process the transaction.. Overall, this was my best car buying experience ever...and the sales team at Honda of Joliet went over and above my expectations compared to any other automobile dealership I previously contacted for this vehicle. Great job, and I highly recommend everyone form the southwest suburbs looking for a Honda, to give this dealership the opportunity. I was not disappointed!
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About our dealership
You know what drives us at The Honda Superstore of Joliet? It's you, our customer. For over 30 years, our goal has been simple: To provide you with exceptional service in a friendly and professional atmosphere. Lots of other dealerships make similar promises, but we deliver.
Join the Honda of Joliet Family
Exceptional service doesn't end when you make a purchase - That's where it begins. We carry a huge selection of Honda parts, so when it's time for a tune-up, we have you covered. And our 18 service bays and staff of certified, master technicians will ensure the job gets done right.
What sets us apart
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop