Customer Reviews of D'Arcy Buick GMC
Review type:
SERVICE
by J reyes on 08/04/2025Fernando in service was great to work with. He answered all my questions about my car and got me in and out quick. Will definitely be recommending him to others.Good job, great service
by Edmonds on 03/24/2025updated 03/31/2025They do it right the first time.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
2019 GMC Service
by Diane M. on 12/01/2024The service was thorough. The staff was friendly and professionalDiane, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
Oil change
by Roberto on 09/23/2024updated 10/01/2024Fast and friendly serviceThank you for your business, it is great to hear everything was done quickly and to your satisfaction!
Installations of after market items completed incorrectly the first time.
by Schwartz on 07/05/2022Also had a nail in the driver front tire that only had 11287 miles instead of a replacement tire they patched it. I found this to be an issue I could not wrap my head around when (4) tires cost me almost 800.00 at time of purchase.If you have any questions or concerns, please give us a call. We're always happy to help!
Vehicle service
by Km_kress on 08/11/2018updated 08/21/2018They always do their best to make sure you are satisfiedGreat service!
by n_coyne on 05/18/2018updated 05/25/2018Great and Timely ServiceGreat service center
by firefam5 on 11/06/2015I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. Emelio was great to work with and kept me informed. He made sure I was taken care of and… understood what was going on with my vehicle. He helped me get into a rental vehicle. He is a big reason I bring all of my GM vehicles to D'Arcy for service regardless if I bought them there or not.Free oil change
by Jody1234 on 10/20/2015We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremely clean including the bathrooms. The waiting area is the best one I have ever been in with… very comfortable chairs, big TV, reading material, free water and pop. There was also a waiting area with the same chairs but away from the TV where you can carry a conversation or do work on a laptop. Oh yeah, free WIFI as well. I could go on and on but I won't bore you with what you already know. From the minute we brought our truck in every person was so nice and accommodating. It took about an hour but you hardly notice it in the waiting room. Another great surprise was every half an hour a staff member would ask if anyone needed a ride anywhere. Are you serious? Our salesman noticed us and came over to say hi and to find out the status of the oil change. I just love this company and would not want to go anywhere else to be honest.Outstanding Customer Service
by NancyK3705 on 03/19/2015I recently brought in my 2015 GMC Terrain for its first oil change and inspection. When I scheduled the appointment the customer service person was very accommodating. When I arrived my vehicle was taken immediately for service. I was… informed of all work performed and systems that were checked. The entire staff was friendly, courteous and professional. I even received a car wash which was totally unexpected but greatly appreciated! I would certainly recommend anyone in the market for a new vehicle to your dealership! We look forward to purchasing more vehicles for you in the future. Sincerely, Nancy K
GMC Sierra 1500
Chevrolet Silverado 1500
GMC Terrain
Buick Encore GX
D'arcy Buick GMC has been in business in Joliet for nearly 20 years. In 2008, our dealership was recognized for its commitment to the local community when it received the Joliet Region Chamber of Commerce & Industry Business of the Year award. We have a large selection of new and pre-owned vehicles to choose from. Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. All of our service technicians go through several hours of training to become Certified Technicians. We also have a GM World Class technician on staff. Our customer lounge features comfortable seating along with coffee, tea, hot chocolate, vending machines, wireless high-speed internet access, a children’s activity area and television. We provide a free shuttle service as well as an early bird and late night drop box for added convenience.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
by Wendy DeYoung on 08/05/2025