Customer Reviews of D'Arcy Buick GMC
Review type:
Paul Kordas
by Pakordas on 03/19/2025updated 03/27/2025Great salesperson and easy on financing the vehicle.Happy customer
by Mike Murray on 03/24/2025Had a wonderful experience from start to finish the Darcy team made it very easy. Each person I encountered was helpful, friendly, and never pushy.Thank you for your business, we want all our clients to have a comfortable and stress-free experience with us! Glad to hear you found our team to be so helpful and friendly.
D'Arcy Buick is the best!
by Rontherei on 06/17/2024Amazing , They had everything ready for me when I got there. Perfect and smooth. I can't see going anywhere else. Very clean and comfortable, waiting room is great, TVs , coffee, and other drinks. Thank you JR for your professionalism and… speed in handling my new car purchase. Going to the car dealership to buy a new car or get service can be terrible sometimes. Do yourself a favor and check this place out the next time you are in the market!We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buick Envision
by LMMMMMM on 11/29/2023I did not feel like I was taken advantage of. I thought they tried to work with me, especially the manager.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Great service
by Jeffreyml on 12/29/2022Just bought a new 2023 Gmc Terrain from Darcy Gmc. Very smooth and easy transaction.Congratulations on your new vehicle! Thank you for your business, glad to hear you had a stress-free experience with us!
Great Experience!!
by DC from WI on 02/24/2021I recently bought a GM Certified Pre-owned vehicle from D'Arcy Buick GMC in Joliet, IL. I have purchased several vehicles over the years, both new and used. I have to say this purchase was the best experience I have ever had. The staff… was knowledgeable, efficient and made me feel like I mattered. I wasn't just "the next deal". I would highly recommend them and will be back for my next vehicle.New car purchase
by kelsey5 on 11/12/2010The sales person I dealt with answered all questions and was very personable. I made at least 3 visits to the dealership and dealt with the same sales person. He patiently answered the questions I had, and did not make me feel rushed or… uninformed, as I test drove several different models of vehicle. I could tell that the dealership is very focused on the care and satisfaction of their customers. The only negative in my experience was in finance - I felt rushed and the person I dealt with seemed reluctant to explain the charges on the bill of sale. Overall, it was a very satisfactory experience and I would recommend this dealership.Very Happy
by lynnhys on 03/10/2014updated 08/31/2025I visited D'Arcy twice last week, during my first visit I worked with Sales person Jesus B. who explained the features on the vehicle to me. I also worked with Sales Manager Luke. However, I did not buy a car that day and instead of giving… me the typical brush off after realizing that I was not purchasing a car, Luke shook my hand and politely thanked me for coming in and invited me to come again.(I work in the sales/customer service field and I really appreciated the respect he showed me). I returned to the dealership a few days later and was immediately greeted with a smile and hand shake by Luke who introduced me to Scott K. who took me on my second test drive and instead of asking me a million questions, he shared information about himself.(again, this made me feel at ease and confident that I was spending my money at the RIGHT dealership. I worked with Mike and Bill in finance to finish up the deal. They were very professional, yet still very interpersonal. Lastly, a gentleman by the name of Nick, he found the wireless headsets that came with the vehicle and offered his support if I have any other questions at a later date. There was another sales person who offered his support as well. Unbeknownst to many of the staff, this was our third purchase from D'Arcy Buick and we were treated with the same level of professionalism and care was given years ago. We love D'Arcy!!!!I wanted to express how thankful we are for your consideration in your 3rd vehicle purchase! I am very thrilled to hear that our staff was able to team together to ensure that you had a perfect experience with us and I will make sure to pass along your comments to the staff. If you have any questions or additional comments about your experience please reach out to me personally. Many Thanks, Mike Kastrati, General Manager
GMC Sierra 1500
Chevrolet Silverado 1500
GMC Terrain
Buick Encore GX
D'arcy Buick GMC has been in business in Joliet for nearly 20 years. In 2008, our dealership was recognized for its commitment to the local community when it received the Joliet Region Chamber of Commerce & Industry Business of the Year award. We have a large selection of new and pre-owned vehicles to choose from. Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. All of our service technicians go through several hours of training to become Certified Technicians. We also have a GM World Class technician on staff. Our customer lounge features comfortable seating along with coffee, tea, hot chocolate, vending machines, wireless high-speed internet access, a children’s activity area and television. We provide a free shuttle service as well as an early bird and late night drop box for added convenience.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
by Sue Tilly on 03/28/2025