Advantage Chevrolet of Hodgkins
Customer Reviews of Advantage Chevrolet of Hodgkins
Service your car somewhere else !
byon 03/21/2023
It took them 5 weeks to fix my car and when I got it back it was making noises and still making noises that the dealer couldn’t explain nor fix and to top it off my car has scratches and it’s dirty inside, just careless !
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Excellent Service Department
byon 01/10/2023
Great service, Patrick was fabulous, he kept me informed verbally, even checked on me a while I was in the lobby waiting for the repairs. This comforted me and enhanced my patience and made me feel special. The mechanic video and the texts are excellent, as they also kept me updated and the mechanic video also informed me of others items of concern, such as the brake fluid needs to be flushed. I give service, and Patrick, an excellent rating and i certainly will be back when my truck needs repair or maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service team
byon 03/22/2022
Service team at Hodgkins Advantade is spot on. They have been servicing our cars since 2010 and I will never consider going elsewhere. Great job guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
good communication
byon 01/11/2022
Len did a great job answering my questions and providing great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 05/30/2021
Everything was fine except they did a terrible job washing up the car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer Service
byon 01/08/2019
Excellent service and very friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Work done in timely manner.
byon 01/27/2017
I've been a customer for several years. This service visit was the fastest turnaround yet. Very well pleased with the service and pleasantness of the staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Warranty Work
byon 11/19/2015
The experience at the dealership itself was very good. Despite the fact that we were not too impressed with needing to bring the car in for repairs at only 56,000 miles. The service staff and everyone else were very good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Treated like a priority
byon 06/08/2015
My car was towed to Advantage and Jose was welcoming and helpful. Not only did he write up my presenting crisis, but added the 2 recall issues to the service write up. I felt like a priority and not an inconvenience, since my arrival was not on the service department agenda. Jose offered to have me driven somewhere if I needed, and offered a courtesy car if the repairs took more than a day. I elected to walk around a nearby shopping center and when then porter saw me walking back he told me that I didn't have to walk, which I thought was so sweet and thoughtful. My car was returned fully functioning, with my overheating issue and the recalls fixed, and washed within a few hours-far exceeding my expectations. Jose reviewed the work done with me. On a different note, the facility was clean and appeared organized. The wait area was also clean and comfortable. Everyone I saw or worked with presented in a very professional and courteous manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great sevice
byon 07/17/2013
Deena c. and all the sevice department were fantastic! And this survey is only for the service department! NOT the sales!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful
byon 01/12/2008
I brought my 200g Chevy Impalla SS to this dealership after lack of service at Webb Chevrolet in Oak Lawn (see their review). These guys are excellent. Prompt attention and follow-up to my needs as a Customer. I'd like to commend Mr. Casey O'Connor, Service Consultant and Mark Rudolph the Service Technician for their Professionalism and Service. I would Highly recommend this Dealership. Rich Grzyb President Cygnus Construction, Inc Palos Hills, IL
- Recommend this dealer? Yes
1 Comments