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Advantage Chevrolet of Hodgkins


9510 Joliet Rd, Hodgkins, IL 60525 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (1)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Treated like a priority
Written by llobrien_969 on 06/08/2015

My car was towed to Advantage and Jose was welcoming and helpful. Not only did he write up my presenting crisis, but added the 2 recall issues to the service write up. I felt like a priority and not an inconvenience, since my arrival was not on the service department agenda. Jose offered to have me driven somewhere if I needed, and offered a courtesy car if the repairs took more than a day. I elected to walk around a nearby shopping center and when then porter saw me walking back he told me that I didn't have to walk, which I thought was so sweet and thoughtful. My car was returned fully functioning, with my overheating issue and the recalls fixed, and washed within a few hours-far exceeding my expectations. Jose reviewed the work done with me. On a different note, the facility was clean and appeared organized. The wait area was also clean and comfortable. Everyone I saw or worked with presented in a very professional and courteous manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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hodgkinschevy on 06/10/2015
Dealer Response
Thank you so much for this great review and star rating! I am pleased to hear that Jose was able to exceed your expectations. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Advantage Chevrolet of Hodgkins is all about. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Krystal Roberts | Internet Director | 708-215-2530
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