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Customer Reviews of Muller Honda of Gurnee

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The following reviews are more than two years old. They are not included in the overall rating.
83 sales reviews
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  • A good customer service

    5 out of 5 starsby Rakesh on 11/29/2021

    A good customer service.
    • Thank you for this amazing review! We really appreciate your business. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 12/01/2021


  • Great Dealership

    5 out of 5 starsby SCG on 11/23/2021

    I have been buying cars from this Honda in Gurnee for over a decade and I always like my experience. Such friendly people, Dave Krochmal is the best, and easy to get my new vehicle. On top of it, I reduced my monthly payments!

  • Positive Sales Experience

    4 out of 5 starsby David on 11/19/2021

    Fast response to inventory availability and purchase inquiry. Our sale woman kept us up-to-date on the vehicle's production and delivery status.
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 11/22/2021


  • Accommodating and Efficient

    5 out of 5 starsby Erika_C on 10/25/2021

    Daniel was an accommodating agent! Really worked with what I wanted and needed. He was able to offer what matched my wants and needs! Eric was efficient
    • Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Daniel and Eric were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 10/28/2021


  • Leased car

    5 out of 5 starsby Rheanna on 10/20/2021

    Everyone was completely professional and just a pleasure to deal with. Especially Ivan. It could not have been a better experience.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 10/22/2021


  • Great service, and exceptional staff

    5 out of 5 starsby Jason on 10/14/2021

    The staff were very friendly and knowledgeable about any questions we had. Mr. Kim was especially helpful with providing us with answers to our questions, and options after our first choice was unfortunately being sold when we arrived. The General Sales Manager came out and even worked with us to get a great rate for financing when we had found something. After getting a car, we noticed that there was a nick in one of the rims and they took care of it free of charge as soon as possible.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 10/19/2021


  • Thank you.

    5 out of 5 starsby Megan on 09/29/2021

    Very helpful, kind, worked with me to fit my needs.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 09/30/2021

  • Easy sell

    5 out of 5 starsby Spencer on 09/21/2021

    Very straightforward experience, no price haggling.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 09/24/2021

  • New car purchase

    5 out of 5 starsby Ilija on 09/05/2021

    Taking care of the customers in a right way sales mane are great service man to they always show respect and they take care of you and your car
    • Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 09/09/2021

  • Muller did a nice job

    5 out of 5 starsby Anonymous on 08/18/2021

    Sales person was quick, straightforward, and professional
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 08/23/2021

  • Happy Costumer -mersiha

    5 out of 5 starsby Mersiah on 08/18/2021

    Very friendly
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 08/23/2021

  • Honda Passport purchase

    5 out of 5 starsby Rose on 08/16/2021

    Efficient, friendly and attentive staff. Did not feel pressure from sales, were willing to negotiate. Handled everything needed to leave lot with new vehicle within a couple hours!
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 08/19/2021

  • Recommended

    5 out of 5 starsby Mark on 08/12/2021

    Great salesman Great people all around Definitely most recommended Very honest
    • Thank you for this amazing review! We really appreciate your business. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 08/16/2021

  • Easiest Automobile Purchase EVER!!!!!

    5 out of 5 starsby Todd on 07/22/2021

    I was not looking forward to the prospect of purchasing a new car. We have had negative experiences in the past with purchasing new cars. However, our salesman Pat made the process EASY, even during this time when new inventory is very low. We were able to purchase exactly what we wanted. Eric, the finance manager, made the experience of obtaining financing seamless and easy. It was BY FAR the BEST automobile purchase we have ever made.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 07/27/2021

  • Great experience!

    5 out of 5 starsby Alicia on 07/22/2021

    Everyone was very knowledgeable, and we had our new car in less than 30 minutes! All of the employees were kind and helpful.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 07/27/2021

  • Excellent Experience!

    5 out of 5 starsby Mike on 07/20/2021

    Salesperson David was amazing! Everyone was pleasant and helpful.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 07/23/2021

  • Accord Upgrade

    5 out of 5 starsby Rench on 07/16/2021

    Staff are very accommodating. Gracie was helpful in the whole car buying process.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 07/21/2021

  • 2021 Honda Pilot Special Edition buying experience

    4 out of 5 starsby Pratap on 07/12/2021

    Experience was ok. Pre-owned car rates are good (low rates compared to competitors)
    • Thanks for the great rating, Pratap. We're pleased that everything went well for you. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 07/15/2021

  • Car Purchasing at its Best

    5 out of 5 starsby John on 07/09/2021

    Most pleasant and easiest experience to date
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee on 07/14/2021

  • Seamless Purchase!

    5 out of 5 starsby Craig on 07/01/2021

    We had a specific car in mind and contacted the dealership about it. They immediately called us back and had everything set up. Every part of the process went well and we love our new car!
    • Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Muller Honda of Gurnee Team

      by Muller Honda of Gurnee Team on 07/07/2021

  • Seamless Purchase!

    5 out of 5 starsby Craig on 07/01/2021

    We had a specific car in mind and contacted the dealership about it. They immediately called us back and had everything set up. Every part of the process went well and we love our new car!
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