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Customer Reviews of Gillespie Ford

Review type:

127 sales reviews
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  • Great place to buy an automobile!

    5 out of 5 starsby Ronald on 05/18/2021

    Excellent salesman. Very knowledgeable and friendly. We appreciate that!
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Gillespie Ford Team

      by Gillespie Ford Team on 05/20/2021


  • New Car Purchase

    5 out of 5 starsby Drew on 05/14/2021

    It was a good experience. We liked that how things were explained to us and that Steve took time to walk through different options with us. We knew what we were coming in for and we left feeling good about it
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Gillespie Ford Team

      by Gillespie Ford Team on 05/19/2021


  • Best Experience EVER!

    5 out of 5 starsby Ella on 04/21/2021

    Quick and easy! Everyone was very friendly and fair. I absolutely recommend this dealership.
    • Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Gillespie Ford Team

      by Gillespie Ford Team on 04/26/2021


  • Gillespie Ford vehicle purchase

    5 out of 5 starsby James on 03/23/2021
    updated 04/19/2021

    Very personable not pressured

  • Another happy customer

    5 out of 5 starsby John on 04/13/2021

    Frank Schmidt was very helpful. He has a vast knowledge of all vehicles and their trim lines. Didn’t feel the pressure too buy.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gillespie Ford Team

      by Gillespie Ford on 04/16/2021


  • Purchasing a Car From Gillespie Ford

    5 out of 5 starsby Linda on 04/03/2021

    Kind and professional staff
    • We appreciate the kind words, Linda. We look forward to seeing you again in the future! Best, Gillespie Ford Team

      by Gillespie Ford Team on 04/07/2021


  • Escape

    5 out of 5 starsby Norman on 03/24/2021

    very nice sales staff
    • Thank you for the five-star rating, Norman! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/26/2021

  • F150

    5 out of 5 starsby Mark on 03/14/2021
    updated 03/22/2021

    Nice people, landed at a fair price. I am confident they’ll deliver quality service long term.
    • Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/22/2021

  • Impressive Sales and Customer Service Team

    5 out of 5 starsby J_Sabaitis84 on 03/19/2021

    Absolutely amazing experience. My wife and I brought our 2 small kids to dealership. less than 10 minutes for paperwork. Fernando showed my wife how to operate all the technology.Great Price, Excellent communication. Fernando knocked it out of the park. Very painless paperwork process. Other dealers should take notes. I would certainly recommend to anyone who is in the market for a vehicle to come there. thanks
    • Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/24/2021

  • F150

    5 out of 5 starsby Mark on 03/14/2021

    Nice people, landed at a fair price. I am confident they’ll deliver quality service long term.
    • Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/17/2021

  • Salesman David

    4 out of 5 starsby James on 03/12/2021

    Salesman David Salerno was easy to work with.
    • Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/17/2021

  • One of the Best Ford dealers in Lake County.

    5 out of 5 starsby Stephen C on 03/06/2021

    I have purchased my last three cars here. I have gotten fair prices and great service from them.
    • Stephen, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Gillespie Ford. We can’t wait to see you for your next servicing appointment! Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/10/2021

  • Lake County's best Ford dealer

    5 out of 5 starsby Stephen on 03/06/2021

    They worked with me to get a great deal on a new car.
    • Stephen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Gillespie Ford Team

      by Gillespie Ford Team on 03/10/2021

  • TSR

    5 out of 5 starsby Timothy on 02/09/2021

    Steve took the time to show me all the vehicles I was interested in without pressure and took time for me to understand the process without being rushed.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Gillespie Ford Team

      by Gillespie Ford Team on 02/11/2021

  • Elite team!

    5 out of 5 starsby Elizabeth on 01/26/2021

    Very friendly, fair and accommodating
    • We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Best, Gillespie Ford Team

      by Gillespie Ford on 01/29/2021

  • Ford Blue Pickup Truck!!

    5 out of 5 starsby Andrew on 01/11/2021
    updated 01/19/2021

    Frank was very informative and was a pleasure to deal with. He was not pushy and gave my wife and I time to talk in private. We were very impressed with our experience at Gillespie Ford. Thank you!
    • Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Gillespie Ford Team

      by Gillespie Ford Team on 01/19/2021

  • 2021 F-150

    5 out of 5 starsby Chris on 01/11/2021
    updated 01/19/2021

    Pretty quick experience. Justin was very good to work with.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Gillespie Ford Team

      by Gillespie Ford Team on 01/19/2021

  • Great Experience

    5 out of 5 starsby Fred on 01/05/2021
    updated 01/12/2021

    Experience was great. Staff was awesome! Told me everything I wanted to know. Even if the sales person didn't know an a particular answer, they brought me straight to the person who did. Can't ask for better than that. Will be purchasing from them again!
    • Hello Fred and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Gillespie Ford Team

      by Gillespie Ford on 01/12/2021

  • Great Experience

    5 out of 5 starsby David on 01/08/2021

    The salesman's friendliness, knowledge about the vehicle we purchased, wiliness to go above what we thought was expected.
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Gillespie Ford Team

      by Gillespie Ford on 01/13/2021

  • Great dealership!

    5 out of 5 starsby Sam on 01/05/2021

    Our salesperson, JaJuan Handy was extremely knowledgeable and he was very attentive, personable and a pleasure to deal with over the course of the whole process.
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Gillespie Ford Team

      by Gillespie Ford on 01/08/2021

  • Best car ever

    5 out of 5 starsby Michelle on 12/06/2020

    I like the fact the the guys were able to help me find the car I had actually like with a low interest rate
    • Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, Gillespie Ford Team

      by Gillespie Ford on 12/11/2020


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