Weber Chevrolet Granite City
Customer Reviews of Weber Chevrolet Granite City
Review type:
Oil change tire rotation.
by Rickey on 07/25/2025Nice service advisor, quick serviceGreat Service
by Vera on 07/25/2025Fast, friendly, thorough service without upselling or pressureVera, thank you for your kind words! We're thrilled to hear that you had a fast and friendly experience at Weber Chevrolet Granite City. Providing thorough service without the upsell pressure is important to us. We look forward to assisting you again in the future!
Great Service team
by Jessica on 07/23/2025Employees are always nice and helpfulThank you for your wonderful review, Jessica! We're thrilled to hear that you found our team at Northcutt Chevrolet to be kind and helpful. Thanks for being a part of the Weber Chevrolet family. Your satisfaction means a lot to us. We look forward to seeing you again soon!
5 very positive experience
by David on 07/22/2025The people are courtesy and the time was shortThank you for your kind words, David! We're thrilled to hear that you found our team at Weber Chevrolet Granite City courteous and that your experience was efficient. Thanks for being a part of the Weber Chevrolet family. We appreciate your feedback and look forward to serving you again in the future!
Great work
by Barry on 07/08/2025Appt was fast and easy to arrange. Service Rep. Was very helpfulThank you for your positive review, Barry! We're glad to hear that your appointment at Weber Chevrolet Granite City was fast and easy, and that our service representative was helpful. We appreciate your feedback and look forward to assisting you again in the future!
MyRedSUV
by Pier Angeli on 06/27/2025First, I like to thank Roy Bode for his patience and kindness getting my car in and out in and explaining to me about the General Motors reward program, I have never used It didn't have no idea that I had money up to use toward my payment.… I was very pleased cause I didn't have to spend a dime yesterday that made me happy. I'm very pleased with the service department at Weber granite City ChevroletThank you so much for your wonderful review, Pier! We’re thrilled to hear about your positive experience with Roy and the service department at Weber Chevrolet Granite City. It's great that you were able to utilize the General Motors reward program to your advantage! Thanks for being a part of the Weber Chevrolet family. We appreciate your kind words and look forward to assisting you again in the future. Have a fantastic day!
Jean's 2020 Equinox Premiere
by Charles on 06/22/2025Easy to schedule with dealer free oil change. Regular reminders provided.Thank you for your positive feedback, Charles! We're glad to hear that scheduling your free oil change at Weber Chevrolet Granite City was easy and that you appreciated the regular reminders. We strive to make our services as convenient as possible. We look forward to seeing you again! Thanks for being a part of the Weber Chevrolet family
Warranty visit
by Michael on 06/21/2025My service advisor (Anna) addressed my warranty issue's quickly. Prior to this visit I called and explained two issue's and she said to checked if there was an update available over air which I launched and corrected two concerns.Thank you for your wonderful review, Michael! I'm glad to hear that Anna was able to assist you with your warranty issues and that the over-the-air update resolved your concerns. We appreciate you choosing Weber Chevrolet Granite City and sharing your positive experience. We look forward to serving you again in the future!
Fixed my Blazer
by Dave W. on 06/03/2025The Service Dept rep was very knowledgeable and kept me informed of what was going on and what needed to be done to my vehicle. Very Courteous and Prompt Service.Thank you for your fantastic review, Dave! We’re glad to hear that our Service Department was able to provide you with knowledgeable and courteous service. We strive to keep our customers informed and ensure that their vehicles receive the best care possible. Thanks for being a part of the Weber Chevrolet family. We appreciate your feedback and hope to see you again at Weber Chevrolet Granite City!
30K OIL CHANGE AND OTHER CHECKLIST ITEMS NEEDED
by Eugene on 05/28/2025friendly, easy to frop off and easy to pay.Thank you for your positive review, Eugene! We're thrilled to hear that you had a friendly and easy experience at Weber Chevrolet Granite City. We appreciate your feedback and look forward to serving you again in the future! Thanks for being a part of the Weber Chevrolet family.
Oil change
by Tim on 05/28/2025Friendly peopleThank you for your positive feedback, Tim! We’re glad to hear that you found our team at Weber Chevrolet Granite City to be friendly. We appreciate your support and look forward to welcoming you again soon! Thanks for being a part of the Weber Chevrolet family.
Great service
by Molly on 05/21/2025My service advisor, Roy Bode, was very kind and professional. The service tech got my car in and out in a decent amount of time. I really appreciate that.Thank you, Molly, for your wonderful review! We're thrilled to hear that Roy provided you with kind and professional service. It's great to know that our service team was able to get your car in and out efficiently. Thanks for being a part of the Weber Chevrolet family. We appreciate your feedback and hope to see you again at Weber Chevrolet Granite City!
Oil change
by Charles on 05/11/2025It was quick and everyone was friendlyThank you for your positive feedback, Charles! We're thrilled to hear that your experience at Weber Chevrolet Granite City was quick and enjoyable. Our team takes pride in providing excellent service, and we appreciate you taking the time to share your experience. We look forward to seeing you again! Thanks for being a part of the Weber Chevrolet family.
Charles
by Charles on 04/25/2025Friendliness and good working relationship.Welcome to the Weber Chevrolet family, Charles! Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear about your positive experience with us at Weber Chevrolet Granite City. Building great relationships with our customers is our priority, and we look forward to seeing you again soon!
Oil change and tire rotation
by Pamela on 04/22/2025I was in and out in no time! The service department was very pleasant. They came and got me when my car was done. I was even a little early for my appointment, but that didn't matter. They still took me in and got me out early. Excellent… service.Thank you, Pamela! We truly appreciate your kind words about your experience at Weber Chevrolet Granite City. We're thrilled to hear that you received excellent service and that our team was able to accommodate you early. Thanks for being a part of the Weber Chevrolet family. We look forward to assisting you again in the future!
Scheduled service appointment
by Kurt on 04/08/2025The staff was very friendly and helpful. I was provided with information about what services that would be needed in future appointments. All around a great experience! Keep up the good work.Thank you for your kind words, Kurt! We're thrilled to hear that you had a great experience with our friendly and helpful staff at Weber Chevrolet Granite City. We appreciate your feedback and will continue to strive for excellence. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again for your future appointments!
I bought my vehicle there in 2016 and have taken it there for great service and friendly staff!!
Weber takes care of my car problems and understands my needs
by Ruthan on 03/29/2025I always deal with KJ (Kevin Jones) and Anna Schmitt for my service adviser. She always gets the problem taken care of and understands my needs. I'm grateful to work with these two employees.Thanks for being a part of the Weber Chevrolet family, Ruthan! We're delighted to hear that KJ and Anna have provided you with excellent service and have been attentive to your needs. At Weber Chevrolet Granite City, we strive for customer satisfaction and appreciate your kind words. We look forward to serving you again in the future!
Wait time
by Gary on 03/21/2025updated 03/28/2025I only had a oil change. I thought the wait time was very good.Thank you for your feedback! We're glad to hear that you had a positive experience with the oil change and appreciated the wait time at Weber Chevrolet Granite City. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again for your future service needs!
Service review
by Kari on 03/21/2025updated 03/28/2025They were able to get me an appointment when I needed it and completed the work in the amount of time they quoted me it would take.Thank you for your wonderful review! We're glad to hear that we could accommodate your appointment needs and that the work was completed on time. At Weber Chevrolet Granite City, we strive to provide reliable service to all our customers. Thanks for being a part of the Weber Chevrolet family. We look forward to assisting you again in the future!
Great service and clean.
by Terry on 03/20/2025updated 03/27/2025The service department was very helpful and courteous and friendly, My wait time was appropriate.Thank you for your wonderful review! We appreciate your kind words about our service department being helpful, courteous, and friendly. It's great to hear that your wait time met your expectations. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again!
Update To My Original Review
by filmor2 on 03/06/2025updated 03/24/2025I have been a long time service customer at George Weber in Granite City, IL. I have invested heavily in maintenance and repairs on my 2008 Chevy Silverado WT at the dealership. In 23 was $1502, in 24 was $1791 and in 25 was $1065. In 24… they started charging 2.99% to use your GM credit card which cost me an extra $50 in 24 and $30 in 25. In 25 they charge a $150 diagnostic fee even if you have then do the work. I also asked about a $90 discrepancy on labor charges between the estimate and the actual bill. I was told by the service writer that he actually should have charged me $25 more. He also informed me that the frame on my truck was rusted so bad the the truck should be salvaged and put out of service. He then gives me estimates for almost $2000 of more work that they recommend on the truck. I called other dealerships and they said they don't charge a diagnostic fee if they perform the work. Update March 2025: I was immediately contacted by the dealership management concerning my review. They wanted to know all about my experience on this service visit in question. I was told they would speak to the Service Advisor about my concerns. They also made things right, without getting into specifics. I will return to this dealership in the future and recommend to family and friends. It's nice to know they care about their customers.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Equinox
Chevrolet Traverse
Since 1902 this family owned & operated dealership has served the Saint Louis Community from Saint Louis’ most convenient locations. For us, “customer service” means giving you “The Best Car-Buying Experience You Will Ever Have.” Backed up by “The Best Servicing and Maintenance of Your Vehicle, by the Highest Trained, Award Winning Service and Body Repair Technicians in The Saint Louis Area”.
With 3 stores and over 2,000 vehicles available we know we have the car you want at a price you’ll love. Please browse our large inventory and check our special vehicle offers at www.weberchevrolet.com.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Television
- Express Service
- English
- Spanish
Rickey, thank you for your positive feedback! We're glad to hear that you had a great experience with our service advisor and that we were able to provide quick service at Weber Chevrolet Granite City. We appreciate your support and look forward to assisting you again in the future!
by Weber Chevrolet Granite City on 07/25/2025