Weber Chevrolet Granite City
Customer Reviews of Weber Chevrolet Granite City
Review type:
Outstanding service
Charles
by Charles on 04/25/2025Friendliness and good working relationship.Welcome to the Weber Chevrolet family, Charles! Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear about your positive experience with us at Weber Chevrolet Granite City. Building great relationships with our customers is our priority, and we look forward to seeing you again soon!
Outstanding service
by Jana on 04/24/2025Jim Cromer was my salesman and he went above and beyond to get me into a new truck! The finance department was exceptional!Thank you, Jana, for your wonderful review! We're thrilled to hear that Jim went above and beyond to help you get into your new truck and that you had a great experience with our finance department. At Weber Chevrolet Granite City, we strive to provide exceptional service, and your feedback is greatly appreciated. Welcome to the Weber Chevrolet family, and we look forward to assisting you again in the future!
Oil change and tire rotation
by Pamela on 04/22/2025I was in and out in no time! The service department was very pleasant. They came and got me when my car was done. I was even a little early for my appointment, but that didn't matter. They still took me in and got me out early. Excellent… service.Thank you, Pamela! We truly appreciate your kind words about your experience at Weber Chevrolet Granite City. We're thrilled to hear that you received excellent service and that our team was able to accommodate you early. Thanks for being a part of the Weber Chevrolet family. We look forward to assisting you again in the future!
2025 Trax
by Suzanne on 04/13/2025Staff is very knowledgeable and professional. Very friendly!Thank you for your wonderful feedback, Suzanne! We truly appreciate your kind words about our knowledgeable and professional staff at Weber Chevrolet Granite City. It’s great to hear that you found everyone friendly. We look forward to seeing you again soon!
Scheduled service appointment
by Kurt on 04/08/2025The staff was very friendly and helpful. I was provided with information about what services that would be needed in future appointments. All around a great experience! Keep up the good work.Thank you for your kind words, Kurt! We're thrilled to hear that you had a great experience with our friendly and helpful staff at Weber Chevrolet Granite City. We appreciate your feedback and will continue to strive for excellence. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again for your future appointments!
I bought my vehicle there in 2016 and have taken it there for great service and friendly staff!!
New vehicle purchase
by JD on 04/02/2025Honest, easy deal.Welcome to the Weber Chevrolet family! Thank you for your fantastic review, JD! We appreciate your kind words about your experience at Weber Chevrolet Granite City. We're glad you found the deal honest and easy. We hope to see you again soon!
Weber takes care of my car problems and understands my needs
by Ruthan on 03/29/2025I always deal with KJ (Kevin Jones) and Anna Schmitt for my service adviser. She always gets the problem taken care of and understands my needs. I'm grateful to work with these two employees.Thanks for being a part of the Weber Chevrolet family, Ruthan! We're delighted to hear that KJ and Anna have provided you with excellent service and have been attentive to your needs. At Weber Chevrolet Granite City, we strive for customer satisfaction and appreciate your kind words. We look forward to serving you again in the future!
Wait time
by Gary on 03/21/2025updated 03/28/2025I only had a oil change. I thought the wait time was very good.Thank you for your feedback! We're glad to hear that you had a positive experience with the oil change and appreciated the wait time at Weber Chevrolet Granite City. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again for your future service needs!
Service review
by Kari on 03/21/2025updated 03/28/2025They were able to get me an appointment when I needed it and completed the work in the amount of time they quoted me it would take.Thank you for your wonderful review! We're glad to hear that we could accommodate your appointment needs and that the work was completed on time. At Weber Chevrolet Granite City, we strive to provide reliable service to all our customers. Thanks for being a part of the Weber Chevrolet family. We look forward to assisting you again in the future!
Great service and clean.
by Terry on 03/20/2025updated 03/27/2025The service department was very helpful and courteous and friendly, My wait time was appropriate.Thank you for your wonderful review! We appreciate your kind words about our service department being helpful, courteous, and friendly. It's great to hear that your wait time met your expectations. Thanks for being a part of the Weber Chevrolet family. We look forward to seeing you again!
Amazing
by Leah on 03/25/2025Adolfo was amazing and helped me pick the best car for me!!!Welcome to the Weber Chevrolet family, Leah! We're thrilled to hear that Adolfo was able to assist you in finding the perfect car at Weber Chevrolet Granite City. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again!
Update To My Original Review
by filmor2 on 03/06/2025updated 03/24/2025I have been a long time service customer at George Weber in Granite City, IL. I have invested heavily in maintenance and repairs on my 2008 Chevy Silverado WT at the dealership. In 23 was $1502, in 24 was $1791 and in 25 was $1065. In 24… they started charging 2.99% to use your GM credit card which cost me an extra $50 in 24 and $30 in 25. In 25 they charge a $150 diagnostic fee even if you have then do the work. I also asked about a $90 discrepancy on labor charges between the estimate and the actual bill. I was told by the service writer that he actually should have charged me $25 more. He also informed me that the frame on my truck was rusted so bad the the truck should be salvaged and put out of service. He then gives me estimates for almost $2000 of more work that they recommend on the truck. I called other dealerships and they said they don't charge a diagnostic fee if they perform the work. Update March 2025: I was immediately contacted by the dealership management concerning my review. They wanted to know all about my experience on this service visit in question. I was told they would speak to the Service Advisor about my concerns. They also made things right, without getting into specifics. I will return to this dealership in the future and recommend to family and friends. It's nice to know they care about their customers.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Salesman Cody
by Allen M on 03/20/2025Our salesman, Cody, was very helpful, but not pushy. He answered any questions we had, but then would step away so we could talk and make a decision without pushing us to purchase. I would definitely refer my friends and family to him!!Thank you for your kind words! We're delighted to hear about your positive experience with Cody at Weber Chevrolet Granite City. It’s great to know that he was able to assist you without being pushy. We appreciate your referral to friends and family, and we look forward to serving you again in the future!
Screw in tire
by Clyde on 03/19/2025Anna in the service department is always friendly and helpful. Everything I needed was explained plainly and even though they were extremely busy they solved my problem quickly and got me out the door.Thank you, Clyde, for your wonderful feedback about your experience at Weber Chevrolet Granite City! We truly appreciate your kind words about our service department and are glad to hear that Anna was helpful and efficient in addressing your needs. We look forward to assisting you again in the future!
Fast and Efficient
by James on 03/08/2025updated 03/17/2025Kevin Jones did a great job. We located the vehicle online and needed to pick it up in a hurry. Kevin had it and all the paperwork ready. Kevin went over the new features of the vehicle in detail and we were in and out in 25 minutes.Thank you for your wonderful review, James! We're thrilled to hear that Kevin provided exceptional service during your visit to Weber Chevrolet Granite City. It's great to know that he was able to assist you efficiently with the vehicle and paperwork, ensuring you were informed about all the new features. We appreciate your feedback and hope to see you again soon! Enjoy your new ride!
2015 Chevrolet equinox. Bought from you
by Janet M Schmitt on 03/07/2025updated 03/17/2025Anna Schmitt always takes good care of me. The service is great.Thank you, Anna! We appreciate your kind words about the service you received at Weber Chevrolet Granite City. We're glad to hear that our team has consistently taken good care of you. We look forward to seeing you again for your next visit!
Very satisfied
by Elizabeth on 03/06/2025updated 03/13/2025Everyone is very friendly and helpful.Thank you for your wonderful feedback, Elizabeth! We truly appreciate your kind words about our friendly and helpful team at Weber Chevrolet Granite City. Thanks for being a part of the Weber Chevrolet family. We look forward to welcoming you again soon!
New Truck Purchase
by Ralph on 03/08/2025James Cromer, Will Parker and Jim McKechan made my truck purchase effortless and pleasurable.Thank you, James, for your fantastic review, Ralph! We're thrilled to hear that Will, Jim, and the team made your truck purchase an effortless and pleasurable experience at Weber Chevrolet Granite City. We look forward to seeing you again and helping you with any future needs!
Weber Chevrolet Granite City
by Allen on 03/07/2025Everyone was friendly,and attentive.Thank you for your amazing review, Allen! We're thrilled to hear that you found everyone at Weber Chevrolet Granite City to be friendly and attentive. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
2016 Chevrolet Silverado 1500 Crew Cab
by Johannes And Leslie on 02/20/2025updated 02/28/2025Service Anna Schmitt took real good care of me! Let me know that I really did not have to have my brakes repaired at this time that I still had plenty of pads left on the front and rear. Saving me money at this time .Thank you for your kind words, Johannes and Leslie! We’re thrilled to hear about your positive experience with Anna Schmitt at Weber Chevrolet Granite City. It’s great to know she provided you with honest advice regarding your brakes, helping you save money. Thanks for being a part of the Weber Chevrolet family. We appreciate your feedback and look forward to serving you again in the future!
Great experience
by Mark on 02/20/2025updated 02/28/2025My entire buying experience was fast, efficient and easy.Thank you for your wonderful feedback, Mark! Welcome to the Weber Chevrolet family. We're thrilled to hear that your buying experience at Weber Chevrolet Granite City was fast, efficient, and easy. We appreciate your support and hope to assist you again in the future!
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Colorado
Chevrolet Blazer
Since 1902 this family owned & operated dealership has served the Saint Louis Community from Saint Louis’ most convenient locations. For us, “customer service” means giving you “The Best Car-Buying Experience You Will Ever Have.” Backed up by “The Best Servicing and Maintenance of Your Vehicle, by the Highest Trained, Award Winning Service and Body Repair Technicians in The Saint Louis Area”.
With 3 stores and over 2,000 vehicles available we know we have the car you want at a price you’ll love. Please browse our large inventory and check our special vehicle offers at www.weberchevrolet.com.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Television
- Express Service
- English
- Spanish
Thank you, Jana, for your wonderful review! We're thrilled to hear that Jim went above and beyond to help you get into your new truck and that you had a great experience with our finance department. At Weber Chevrolet Granite City, we strive to provide exceptional service, and your feedback is greatly appreciated. Welcome to the Weber Chevrolet family, and we look forward to assisting you again in the future!
by Weber Chevrolet Granite City on 04/25/2025