Sunrise Chevrolet
Customer Reviews of Sunrise Chevrolet
good dealer
byon 08/19/2023
Very good service, fast and profecional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/30/2023
Needed an oil change and even though they’re busy the got me in and on my way
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tire rotation
byon 12/03/2020
Work completed in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Needed a/c service
byon 06/20/2019
Was having problems w/ac & John was able to get my car in same day for service. Found part needed @ another dealer & recd same day service. Thanks,John.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/09/2019
Took car in for oil and tire rotation. Colin was my service tech and he was great he had me in and out right away and explained the values of an oil change program and was knowledgeable. The service was great and the environment was great and will go no where else for service or purchases of a veichle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2011 Chevy Tahoe
byon 01/04/2019
I always have a great experience at sunrise. Everyone is nice and says hi. One of my personal reasons for my repeat business is Dan Wurzer. He is very honest and doesn’t beat around the bush.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Edmunds
byon 12/02/2018
Good job and very timely. Explained all repairs to my satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 08/20/2018
Even though I have to pass at least three Chevy Dealers to get to Sunrise Chevrolet, it is worth it. Quality service. Friendly -- in fact the Service Rep. John Niemann -- remembers my name. No one enjoys taking the time or paying for service, but these guys do a great job and I always feel as if I am important customer and they are providing thoughtful help.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
oil change
byon 11/30/2015
The technician was very knowledgeable and service was performed within the timeframe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sunrise Chevrolet is the Best.
byon 10/16/2015
Sunrise Chevrolet is one of the Best dealerships in the Chicago area. I purchased 4 cars from Sunrise. Very satisfied with both their Sales and Service departments. They always make you feel welcome and they take Care of their customers. The Management is top notch. All my cars run Great! Thank you Sunrise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Technician did not check car
byon 09/29/2015
Technician said Immediate service was required on Cabin Air Filter. I replaced it less than a month ago. If he would have actually looked at it, he would have seen it was new. It was an example of a dealer technician not checking items and to inflate the repair bill.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great Service Department
byon 08/07/2015
Was prompt to get me and estimate and have repair parts shipped in to minimize the down time of my vehicle
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Not Happy
byon 08/03/2015
I've been coming here for more than 3 years and felt very comfortable. We usually wait for than 2 hours but didn't mind because I get to watch TV, connect to WI-FI and a play area for kids. Kept all of us busy. My last visits were not good. My engine light showed up mid June 2015 and took it to services right away. They said it was a gas cap leak which caused an evap so the engine light turned on. They turned off the engine light alert and said you should be good to go, nothing major. No FEE. End of June 2015 engine light showed up again and took it to service right away. Same CODE as the first visit. They charged me $165.47 to change the gas cap. I said okay, it needs to be done. End July 2015 2015, engine light turned on again. Same CODE! This time they charged me $188.06 to change the EVALVE. Originally they charged me $300 but I said no so they changed the price. Same code 3 times and they couldn't resolve it. Full diagnostic should have been done with one visit fee - one fee. That's 3 visits equals 6 hours. Dave Straus was the guy that helped me during all 3 visits. Not happy with the service. I rate this a 1 star based on my last visits. More likely to go to another Chevy dealer or another auto repair shop.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Service dept.
byon 02/17/2015
Bryan the service wittier was excellent. He listened to all my concerns & answered all my questions. My vehicle was fixed as promised & in a timely manner. I am extremely satisfied with the dealership & when ready to buy my next vehicle I will definitely use Sunrise Chevy Della
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great Service once again
byon 01/20/2015
I was recently at the dealership for my oil change and tire rotation. I received great service as I always do. I was greeted right away my car was completed in the time frame I was promised. I needed additional service at my visit, but was not in the position to get it done at that time. The rep was respectful of that and was not forceful in way that I had to get the service done there at that time. That was excellent customer service and the rep. simply said to call when I was ready to proceed with the additional service. Most people would expect the dealer to force the service on you or for them to get rude and hurry you out. Sunrise is not like this at all and that is why I have done all my service needs at this dealership since 2003. In addition that is why my friend purchased his first car in 14 years at Sunrise and he now gets all his service needs at Sunrise. I would recommend this dealer as they know how to treat a customer the right way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy Service
byon 09/15/2014
They were very friendly. Have you though about putting just a Service Location on Ogden on Downers Grove where the old Chevy place is.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service at Sunrise Chevrolet!
byon 09/15/2014
Service Consultant Dave did a great job of getting me in and out with little hassle. I bought four tires. I will be back with my vehicle, and I will recommend that my three sons bring their GM vehicles to this dealership, and in particular, Dave, for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sunrise Chevrolet Rocks
byon 09/07/2014
I love the service I get at Sunrise Chevrolet. I WOULD RECOMMEND Sunrise to everyone and then some. I always get thorough service when I come in for my oil change or maintenance and everyone is so nice. The last man who handled me on September 4, 2014, I think his name was Erik was very nice and explained my warranties which I was very confused about which now I understand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall & general service visit
byon 08/14/2014
Nothing has changed from the time I first brought my '98 GMC Jimmy in several years back when to my great disappointment GMC closed Crossroads Chevrolet in West Chicago, IL. All the changes that have occured have made me feel like a family member bringing my HHR into a service center owned by a close relative. I've received Thank you's from no less that four people from the different sections of the service area. And I received two E-mails or calls checking that everything is working fine on my HHR. This last visit was for a 3000 mile service along with a GM Recall fix and my bill was less than $25.00 for 2 hours plus effort. GM paid for the recall and service contract and a coupon helped pay part.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
my experience
byon 08/11/2014
just very happy and satisfied. everything got done the way it was supposed to be done. Service was great. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sunrise Chevrolet
byon 08/10/2014
I had to wait an hour for an oil change even though I made an appointment. Michael L. Jr. was awesome! Very attentive, answered all my questions and personally took me to the waiting area and showed me around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
1 Comments