Sunrise Chevrolet
Customer Reviews of Sunrise Chevrolet
Review type:
Sunrise Chevrolet - worth the drive to in the Chicago Western Suburbs
by Paul Rearick on 07/22/2025I live much closer to another Chevrolet Dealer and had first gone to their location to answer quite a few of my questions regarding the Equinox EV RS. They did not have any EV's but told me a test drive of the gas powered Equinox was… similar. I have not heard back from that dealer since that day. Two days later, I decided I had to go to a different dealership to view the EV's and answer my questions. I had done lots of research online but still needed to confirm many things. Jorge Rodriquez. did an awesome job with answering my questions and pointing out many other aspects. Our test drive was impressive. We stopped many times to try something different/new to get the full experience. It was at that point I knew I was buying from Sunrise Chevrolet and it was worth the additional 7 mile drive. The next steps with the other members of the Sunrise team was just as great! Well Done Sunrise Chevrolet!!!donald wysocki
by Cruze#1! on 07/07/2025Salesperson was informative, respectful and professional.We are thrilled we were able to provide you with an exceptional car-buying experience. All of us at Sunrise Chevrolet want to congratulate you on your new vehicle and we hope to see you again in the future.
Best car buying experience
by Amore Family on 02/06/2024Professional, knowledgeable and efficient! We arrived at 4:30, and less than 2 hours later, drove our 2023 Bolt EUV off the showroom floor. Very happy!We're delighted to know that you had such a smooth and efficient experience at Sunrise Chevrolet! Enjoy your new 2023 Bolt EUV, we appreciate the positive feedback. Safe driving!
New 1500 Trail Boss
by Pgonz70 on 11/30/2023Did most of the communication via email and text before driving down to (2 hr drive). When I got there everything went smooth and was out of there in under an hour. Everyone was great and Kevin my sales person was great to deal with. Very… friendly and responded quickly with any question that I had.We're glad to know that our team at Sunrise Chevrolet, especially Kevin, made your car buying experience smooth and efficient. We appreciate the positive feedback about our communication methods as well! Safe travels on all of your future journeys.
Sunrise is the Best!
by Danjos12 on 11/04/2023Great experiences, always. Sunrise is the only dealership that my family and I ever buy from and service our vehicles at! The best people, facilities and world class customer service! Thanks Team Sunrise!!!We're delighted to know that you and your family have consistently had great experiences with us at Sunrise Chevrolet! Our team appreciates the support. Thanks for choosing us as your go-to dealership, we look forward to serving you in the future!
New Truck
by Bill2022 on 05/04/2022Nick is Great to work with!!!!Thank you Bill for the positive review! We're glad to hear Nick was great to work with and we hope you're enjoying your new truck!
Go elsewhere !!
by chevyguy on 12/08/2020Typical car dealer with a manager Jasper who is [non-permissible content removed] and says anything to help with a sale , made two purchases at once . lied about one with a fresh oil change -realized the 2nd day it wasn't and the filter… was also old . The other purchase didn't even get a detail after waiting 3 days for it to be ready when was told they had a part i was wanting in stock and do that part all day long when they didn't and he just wanted to make the sale so lied again. This is just a warning not to go here -its not a standup dealershipAmazing customer service!
by Amazing customer service on 04/12/2020Just bought my car from here! I am absolutely thrilled, thankful and amazed at the attention I received from the Sunrise team! I am a nurse working during the Covid crisis and the amazing staff definitely went above and beyond working with… me after their “normal” 9-5 work day. That to me is impressive and shows that these people care and have great compassion for the buyer! No one was pushy, just helpful. I absolutely recommend Sunrise Chevrolet! A very special thank you to Manny and Rachelle!!First time car buyer
by RachaelT on 07/09/2016Sunrise Chevrolet completely changed my outlook on buying a car. Im a student and a first time car buyer on a tight budget. Everyone there was extremely helpful. They made sure that the car I bought was dependable and something I could… afford while Im in college. I went in scared, because I went to a different dealership the day before and they basically told me that they couldnt help me and tried to bully me into buying a car I couldnt afford. Im very happy my uncle referred me to Sunrise Chevrolet, because everyone is very impressed with the amazing car I bought (especially being a first time buyer). Every single employee I encountered was outstanding and understanding of my situation (even the finance guys). A special thanks to Nick Mazzeffi for being incredibly kind and extremely helpful. Thank you Sunrise for breaking all stereotypes on dealerships, and I would encourage all to buy their next car from Sunrise! Rachael T.An All Around Great Experience
by chris451 on 03/23/2016The service here was phenomenal and I would definitely recommend friends and family to check out Sunrise Chevrolet before they go anywhere else. My experience of purchasing a car here was stress free and great. At no time did I ever feel… pressured by anyone to get a deal done on a certain day. I am proud to say that I purchased my first car on my own through Sunrise Chevy. Jayson Roque, the salesman I dealt with, was extremely nice and helpful to my parents and I.Chris, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. Were glad we provided this to you. If you ever need any help, please give us a call!
Great Customer Service
by PTSJanesville on 09/28/2015I recently purchased a used vehicle from Sunrise and received great customer service from Javier, my salesperson, and also from Jose the sales manager. All of my questions were answered, and the paperwork was completed very quickly,… even though the vehicle was financed and it was after 7pm on a weeknight. Everyone I came in contact with at the dealership, from the service department to new car sales was very helpful. I would highly recommend this business!Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
Great Dealership & Great Service!
by AmberLukeWrona on 08/18/2015I came in recently and traded in my 2009 Cadillac for a 2006 Jeep Wrangler and the customer service was excellent, Roger was the wonderful salesman I worked with! Great guy! I was quoted a fair price for my cadillac, and even worked a… little big on the Wrangler price. So happy I traded in!!! Love my Wrangler so much!! Oh & I had a 2 year old with me and Roger was so patient with us it made the entire process that much better. Very nice group of workers here! Eric in financing was friendly and funny, had me and my husband laughing! I would definitely recommend going to Sunrise Chevrolet!We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
Great Experience, Friendly ppl, A++ Dealer
by Acesnick on 07/16/2015We went to our local Chevrolet dealer Sunrise Glendale heights to shop around and look a car for my wife. At first we were hesistant due to our bad experience on that dealer almost 6 years ago when I was looking for my starter car. I was… told by a salesman that time that I can't get a loan because I'm a new car buyer and not enough credit history at that time. He even asked my what's my most expensive things I bought which is kinda offensive to me. So I walked out ashamed of my experience. Fast forward this day, I was armed with pre-approved credit with my credit union, and with excellent credit, I give them another chance because I wanna feel like its an isolated incidence. Then we met this salesman Nick, he was very cool guy, approachable and very easy to deal with. Very helpful on our questions, and we feel like at ease to him. He didn't force us to pick or we didn't feel pressure of buying to them. Just a pressure to pick which car we take coz he let us drive 2 cars to try. He's even cool to let us drive more if we want. I must admit, I never would have imagine this great feeling of buying cars which is so easy and very relaxing. Kudos to Nick. After a week, we went back to the dealer and decided to cancel our extended warranty program that we bought. There is Nick again, entertaining us. He has a customer so we waited patiently for him. After that he approached us and help us cancelling our extended warranty. After that I asked him where is the car wash. At that time, its past 6 so he told me it closes at 6pm. But he said he will open it for us so he drove the vehicle and he went to the car wash and comes back after 15 mins car clean. Who will do that to you week after he sold you a vehicle? This what should be a nice salesman. Courteous, friendly, and very accomodating. Of course they should be treated nicely too. Before we leave, I told him in 5 years I'll come back and buy another vehicle to him. Hopefully he's till in town helping car buyers like us. If not, we wish him well. Overall, our experience in the dealer is Superb, excellent and like a family. We surely will come back again.Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!
Tried to charge a Premium
by Z006 on 04/29/2015I bought a 2015 Corvette Z06. They tried to charge me a 9 or 10 thousand dollar premium. After I refused to pay it they were very nice.STEER CLEAR OF THIS DEALERSHIP!!!
by 1bhawksfan on 01/04/2015STEER CLEAR of this Dealership. I recently had the unfortunate experience of attempting to negotiate a vehicle purchase with Dan and Trisha Kurtz from Sunrise Chevrolet. The email below was sent to Dan (General Manager) without a… satisfactory response regarding their poor business practices and poor customer service. It's up to you where you shop for your vehicle purchase however I would NOT recommend this dealership. EMAIL: Date: Fri, Dec 12, 2014 at 11:36 AM Subject: Car shopping. To: Daniel Kurtz [contact info removed] Dan, Thanks for the phone call last night regarding the Traverse we were negotiating. After having the evening and morning to think about it I wanted to provide you with some feedback. As you know most people "can't stand" the price negotiating part of a car purchase. However if one is to get the best price they need to shop around which I've done and you mentioned you'd do the same. The part that upsets me about your dealership procedures is the fact that you send emails claiming you'll beat anyone's pricing by at least $100 is false and inaccurate. See here: Wayne, If you would like to schedule an appointment and bring in your written offer I will be more then happy to beat any legit price for $100.00. When are you able to come on in with that? We are here until 9pm tonight, would sometime this evening work for you ? Otherwise we are here tomorrow from 9am to 9pm. Please let me know what is the best time for your girlfriends schedule. Thank you and I hope to hear back from you soon. :) Trisha Kurtz [contact info removed] It also upsets me that you as a manager contacted me and informed me you couldn't even match the lowest pricing provided, let alone beat it by the $100 promised. On top of that you threatened - "we won't be trading this vehicle with anyone". That is just a poor business decision. Knowing a customer is interested in and committed to purchasing a Chevy vehicle and you outright say something like that to the customer is just wrong. Because of this entire procedure we've now had second thoughts about even buying a Chevrolet vehicle. I'm considering going to Chevrolet Customer Service (upper management) and social media with this transaction and informing folks of "our" experience with Sunrise Chevy. Kind Regards, WayneIm sorry you felt this way but we need to make sure that every Internet quote is a valid quote. Wayne you had never come into our dealership so we could verify the pricing that was quoted to you over the Internet which we had asked you to do so we could clear up any and all confusion on the pricing. I believe if you would have given us a chance to sit down face to face we could have done a good job clearing up the discrepancies and once you met our staff you would see that we are a good choice to make your purchase. As far as trading our inventory that is always a discretionary decision. We order the inventory based on our guest past buying habits and at yearend certain inventory is a premium to keep in stock based on day supply. I wish you really would have put in the time to visit Sunrise and much of this frustration could have been avoided. Thank you for the opportunity and I hope you still consider the Chevrolet Product in the future.
Great Expirience
by tedp4 on 12/02/2014I had been buying new cars several times in the past , in the different dealerships. This time buying process went smooth and painless. There was no pressure and I felt warmness when sales people walked me trough entire process , with… knowledge of the technical and financial aspects. To me , that's the way buying cars should be.Thank you for the nice review of your buying experience here at Sunrise Chevrolet. I am happy to hear that everything went smooth and the staff treated you with respect. Thank you for your business and drive safe.
kedgcomb&melson
by Kristiedgcom on 08/25/2014updated 09/25/2014He was very courteous. First time I purchased a car that I was not pushed into it immediately or left upset. Thankyou.Thank you for your review of your buying experience here at Sunrise Chevrolet. Drive safe.
awesome!!!
by anoack117 on 09/04/2014You guys have a great staff. Me personally being in the the military and seeing how much you support our troops is a plus in my book. Great service and an awesome car thank you!!!!Thank you for the nice review of your experience here at Sunrise Chevrolet. Drive safe and thank you for your service!!!
Great sevice
by ficauthor on 08/30/2014I got what I wanted, what I asked for, and had a great sales experience buying my first new car. Also respect was afforded to me even with me being a trans individual with no legal name change completed yet. Thank you for the great service.Thank you so much for giving us an opportunity to earn your business. Respect should be the #1 thing in any business and I am glad to hear that you felt comfortable doing business with us. Congratulations on your purchase and drive safe.
Outstanding Service
by ChamDuarte on 08/15/2014Purchasing a new vehicle can be very scary, Luciano "EL Primo" is so knowledgeable and friendly he handled the process so professionally it made us so comfortable we took home 2 vehicles. Now that's great service!Thank you for your business and the great feedback about your buying experience with Luciano "Primo". Luciano has been with for a very long time and is one of the best at what he does. Congratulations with your 2 new vehicles and drive safe.
Thank you for your business and the nice things you have to say about Luciano. Primo does a great job working with his guest and we wish you the best of luck with your vehicles. Drive safe!!
Stellar Customer Service
by Kortiz78 on 08/05/2014Friendly staff. I had great customer service experience with Jayson R. and Raul M. I didn't feel pushed like I remember dealerships being pushy years ago. They followed up but weren't extreme so I felt comfortable after a month of checking… out other dealers and vehicles to come back to Sunrise for my purchase! Thank you!Thank you for the nice review of your buying experience here at Sunrise Chevrolet. Jayson and Raul work good together to make the buying experience enjoyable and easy. Thank you for your business and drive safe.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Malibu
Congratulations on your new Chevy Equinox, Paul! Thank you for sharing your experience with Jorge and the team. We are thrilled to have you as a customer and we appreciate your business. Safe travels!
by Sunrise Chevrolet on 07/29/2025