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Sunrise Chevrolet

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Customer Reviews of Sunrise Chevrolet

5.0
Overall sales Rating
5 out of 5 stars(38)
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38 sales Reviews
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5 out of 5 starssales Rating

Best car buying experience

by Amore Family on 02/06/2024

Professional, knowledgeable and efficient! We arrived at 4:30, and less than 2 hours later, drove our 2023 Bolt EUV off the showroom floor. Very happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New 1500 Trail Boss

by Pgonz70 on 11/30/2023

Did most of the communication via email and text before driving down to (2 hr drive). When I got there everything went smooth and was out of there in under an hour. Everyone was great and Kevin my sales person was great to deal with. Very friendly and responded quickly with any question that I had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sunrise is the Best!

by Danjos12 on 11/04/2023

Great experiences, always. Sunrise is the only dealership that my family and I ever buy from and service our vehicles at! The best people, facilities and world class customer service! Thanks Team Sunrise!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Truck

by Bill2022 on 05/04/2022

Nick is Great to work with!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Go elsewhere !!

by chevyguy on 12/08/2020

Typical car dealer with a manager Jasper who is [non-permissible content removed] and says anything to help with a sale , made two purchases at once . lied about one with a fresh oil change -realized the 2nd day it wasn't and the filter was also old . The other purchase didn't even get a detail after waiting 3 days for it to be ready when was told they had a part i was wanting in stock and do that part all day long when they didn't and he just wanted to make the sale so lied again. This is just a warning not to go here -its not a standup dealership

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Amazing customer service!

by Amazing customer service on 04/12/2020

Just bought my car from here! I am absolutely thrilled, thankful and amazed at the attention I received from the Sunrise team! I am a nurse working during the Covid crisis and the amazing staff definitely went above and beyond working with me after their “normal” 9-5 work day. That to me is impressive and shows that these people care and have great compassion for the buyer! No one was pushy, just helpful. I absolutely recommend Sunrise Chevrolet! A very special thank you to Manny and Rachelle!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

First time car buyer

by RachaelT on 07/09/2016

Sunrise Chevrolet completely changed my outlook on buying a car. I’m a student and a first time car buyer on a tight budget. Everyone there was extremely helpful. They made sure that the car I bought was dependable and something I could afford while I’m in college. I went in scared, because I went to a different dealership the day before and they basically told me that they couldn’t help me and tried to bully me into buying a car I couldn’t afford. I’m very happy my uncle referred me to Sunrise Chevrolet, because everyone is very impressed with the amazing car I bought (especially being a first time buyer). Every single employee I encountered was outstanding and understanding of my situation (even the finance guys). A special thanks to Nick Mazzeffi for being incredibly kind and extremely helpful. Thank you Sunrise for breaking all stereotypes on dealerships, and I would encourage all to buy their next car from Sunrise! Rachael T.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

An All Around Great Experience

by chris451 on 03/23/2016

The service here was phenomenal and I would definitely recommend friends and family to check out Sunrise Chevrolet before they go anywhere else. My experience of purchasing a car here was stress free and great. At no time did I ever feel pressured by anyone to get a deal done on a certain day. I am proud to say that I purchased my first car on my own through Sunrise Chevy. Jayson Roque, the salesman I dealt with, was extremely nice and helpful to my parents and I.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Customer Service

by PTSJanesville on 09/28/2015

I recently purchased a used vehicle from Sunrise and received great customer service from Javier, my salesperson, and also from Jose the sales manager. All of my questions were answered, and the paperwork was completed very quickly, even though the vehicle was financed and it was after 7pm on a weeknight. Everyone I came in contact with at the dealership, from the service department to new car sales was very helpful. I would highly recommend this business!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Dealership & Great Service!

by AmberLukeWrona on 08/18/2015

I came in recently and traded in my 2009 Cadillac for a 2006 Jeep Wrangler and the customer service was excellent, Roger was the wonderful salesman I worked with! Great guy! I was quoted a fair price for my cadillac, and even worked a little big on the Wrangler price. So happy I traded in!!! Love my Wrangler so much!! Oh & I had a 2 year old with me and Roger was so patient with us it made the entire process that much better. Very nice group of workers here! Eric in financing was friendly and funny, had me and my husband laughing! I would definitely recommend going to Sunrise Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience, Friendly ppl, A++ Dealer

by Acesnick on 07/16/2015

We went to our local Chevrolet dealer Sunrise Glendale heights to shop around and look a car for my wife. At first we were hesistant due to our bad experience on that dealer almost 6 years ago when I was looking for my starter car. I was told by a salesman that time that I can't get a loan because I'm a new car buyer and not enough credit history at that time. He even asked my what's my most expensive things I bought which is kinda offensive to me. So I walked out ashamed of my experience. Fast forward this day, I was armed with pre-approved credit with my credit union, and with excellent credit, I give them another chance because I wanna feel like its an isolated incidence. Then we met this salesman Nick, he was very cool guy, approachable and very easy to deal with. Very helpful on our questions, and we feel like at ease to him. He didn't force us to pick or we didn't feel pressure of buying to them. Just a pressure to pick which car we take coz he let us drive 2 cars to try. He's even cool to let us drive more if we want. I must admit, I never would have imagine this great feeling of buying cars which is so easy and very relaxing. Kudos to Nick. After a week, we went back to the dealer and decided to cancel our extended warranty program that we bought. There is Nick again, entertaining us. He has a customer so we waited patiently for him. After that he approached us and help us cancelling our extended warranty. After that I asked him where is the car wash. At that time, its past 6 so he told me it closes at 6pm. But he said he will open it for us so he drove the vehicle and he went to the car wash and comes back after 15 mins car clean. Who will do that to you week after he sold you a vehicle? This what should be a nice salesman. Courteous, friendly, and very accomodating. Of course they should be treated nicely too. Before we leave, I told him in 5 years I'll come back and buy another vehicle to him. Hopefully he's till in town helping car buyers like us. If not, we wish him well. Overall, our experience in the dealer is Superb, excellent and like a family. We surely will come back again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Tried to charge a Premium

by Z006 on 04/29/2015

I bought a 2015 Corvette Z06. They tried to charge me a 9 or 10 thousand dollar premium. After I refused to pay it they were very nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
1 out of 5 starssales Rating

STEER CLEAR OF THIS DEALERSHIP!!!

by 1bhawksfan on 01/04/2015

STEER CLEAR of this Dealership. I recently had the unfortunate experience of attempting to negotiate a vehicle purchase with Dan and Trisha Kurtz from Sunrise Chevrolet. The email below was sent to Dan (General Manager) without a satisfactory response regarding their poor business practices and poor customer service. It's up to you where you shop for your vehicle purchase however I would NOT recommend this dealership. EMAIL: Date: Fri, Dec 12, 2014 at 11:36 AM Subject: Car shopping. To: Daniel Kurtz [contact info removed]… Dan, Thanks for the phone call last night regarding the Traverse we were negotiating. After having the evening and morning to think about it I wanted to provide you with some feedback. As you know most people "can't stand" the price negotiating part of a car purchase. However if one is to get the best price they need to shop around which I've done and you mentioned you'd do the same. The part that upsets me about your dealership procedures is the fact that you send emails claiming you'll beat anyone's pricing by at least $100 is false and inaccurate. See here: Wayne, If you would like to schedule an appointment and bring in your written offer I will be more then happy to beat any legit price for $100.00. When are you able to come on in with that? We are here until 9pm tonight, would sometime this evening work for you ? Otherwise we are here tomorrow from 9am to 9pm. Please let me know what is the best time for your girlfriends schedule. Thank you and I hope to hear back from you soon. :) Trisha Kurtz [contact info removed] It also upsets me that you as a manager contacted me and informed me you couldn't even match the lowest pricing provided, let alone beat it by the $100 promised. On top of that you threatened - "we won't be trading this vehicle with anyone". That is just a poor business decision. Knowing a customer is interested in and committed to purchasing a Chevy vehicle and you outright say something like that to the customer is just wrong. Because of this entire procedure we've now had second thoughts about even buying a Chevrolet vehicle. I'm considering going to Chevrolet Customer Service (upper management) and social media with this transaction and informing folks of "our" experience with Sunrise Chevy. Kind Regards, Wayne

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great Expirience

by tedp4 on 12/02/2014

I had been buying new cars several times in the past , in the different dealerships. This time buying process went smooth and painless. There was no pressure and I felt warmness when sales people walked me trough entire process , with knowledge of the technical and financial aspects. To me , that's the way buying cars should be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

awesome!!!

by anoack117 on 09/04/2014

You guys have a great staff. Me personally being in the the military and seeing how much you support our troops is a plus in my book. Great service and an awesome car thank you!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sevice

by ficauthor on 08/30/2014

I got what I wanted, what I asked for, and had a great sales experience buying my first new car. Also respect was afforded to me even with me being a trans individual with no legal name change completed yet. Thank you for the great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

kedgcomb&melson

by Kristiedgcom on 08/25/2014

He was very courteous. First time I purchased a car that I was not pushed into it immediately or left upset. Thankyou.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Service

by ChamDuarte on 08/15/2014

Purchasing a new vehicle can be very scary, Luciano "EL Primo" is so knowledgeable and friendly he handled the process so professionally it made us so comfortable we took home 2 vehicles. Now that's great service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Stellar Customer Service

by Kortiz78 on 08/05/2014

Friendly staff. I had great customer service experience with Jayson R. and Raul M. I didn't feel pushed like I remember dealerships being pushy years ago. They followed up but weren't extreme so I felt comfortable after a month of checking out other dealers and vehicles to come back to Sunrise for my purchase! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Want a friendly, professional car dealership/service? Go to Sunrise!

by DrMRWL on 07/26/2014

We have been going to Sunrise for several years to service our vehicles. Every time I have come to Sunrise I have been treated well and am always greeted by a friendly person. Eric, in service, has always been very helpful and professional. Manny, our salesman, was also very professional and kind. He was not pushy, and he talked with us and locate the perfect car for my needs. I love my new Chevy Sonic!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sunrise Chevrolet - Converted me

by mrg1204 on 07/11/2014

I can't say enough about my overall experience. I was especially pleased with Dan S. (Sales Manager), and Eric C. (Finance).My interface and interactions were both commendable and exemplary Much appreciation and gratitude to Raul M., Dan S., and Eric C. Thank You!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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