Customer Reviews of Heller Ford
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Best car buying experience!
by Alison on 01/27/2025This dealership is amazing! We were up the road at Sam Leman and had a TERRIBLE experience, walked in the door 10 minutes till close, on a Saturday, at Heller and Mike Bigger sold us not 1 but 2 cars! He is wonderful to deal with, very nice… and super funny! Top notch customer service! You will not be sorry you stopped in!!!! I will buy every new car I can from them! Adam Blue in financing had us out the door in less than half the time we spent at Leman's, and we didn't even buy a car there. We cannot recommend or thank them enough for their time and service!Highly recommend Heller Ford!!!
by Karen Ward on 01/17/2023The best car-buying experience I have ever had!!! From the moment I reached out with a brief inquiry, Tim Tyler was receptive and incredibly knowledgeable, not only about the vehicle but also in guiding me through the entire process, which… was seamless! Cody handled the financial component with the utmost respect and professionalism! Thanks to Steve who delivered the car right to my driveway! My experience with Heller Ford was exceptional, they exceeded my expectations in every way!!Great place to buy from
by Glenn and Donna on 12/30/2022Spoke with Noah and expressed interest in 2 vehicles and set up a time to meet the next week. When we arrived he had them out front ready for us. Trade in value was fair and a smooth transaction from start to finish. Not pushy and listened… to what we were saying.Great experience
by Bea Miller on 11/01/2022Raef Friedericks in the sales department is knowledgeable and friendly. He was great to work with. Purchasing our vehicle was a good experience.Non pushy gets my business
by Tammy Kopplin on 10/18/2022I want to thank Tim Tyler I came In looking for a pacific vehicle that I saw but it was gone about to leave when I said to my brother let's Gove this guy a chance he wasn't pushy like most sales people. He put me in a 2015 kia Sorento and… as for now I'm happy 😊Best all around dealership in the area!
by Chris McDaniels on 09/22/2022Let them know what you are looking for and they will find it for you. No hassle or haggle. They appreciate your time and try to make things go as quickly as possible!Happy New Car Owner
by Wayne Kuehn on 09/10/2022The purchase of my new Car was a pleasant experience. The salesman was very professional and responsive to all aspects of the purchase. I would do business with Heller Ford again.Day off
by Jeff and Cathy on 08/14/2022We drove over to look at a truck. Our salesman Jason had the day off but took the time to meet us. We ended up buying a truck. Jason was fun and easy to work with. It felt like we were working with a friend. Thx Jason.The dealership was awesome
by Kevin on 08/08/2022First time in this dealership and it was 5 stars to work with! Mike Masterson was a pleasure to work with and made the purchase a easy one. Everyone there were very polite and friendly!!Flawless Experience and Transaction
by Cooper on 06/06/2022I contacted Monte Gregory about a truck that I saw online. He was attentive and timely and even gave me a fair price for a trade-in after an exchange of photos and VIN. I have a down payment over the phone and test drove and purchased the… truck in under an hour a week later. Monte has excellent communication and and honesty. I have ZERO reservations about purchasing from Heller Ford again. Take into consideration that I drove from Chicago and passed probably hundreds of dealers along the way. Thanks again for such a flawless experience.Thank you Heller Ford and my salesman Bobby!
by Ldeornellas on 04/06/2022Thank you to my salesman Bobby Eckert at Heller Ford! I drove a couple hours to look at a truck. Truck was sitting out front when I got there. EXCELLENT service! Everyone in the dealership got along and it was a great atmosphere! Excellent… deals. Finance was smooth and easy and NO PRESSURE whatsoever! I would drive 5 hours to get this service! You can't go wrong with Heller Ford and Bobby! Thank you so very much!Great price and great service!!!
by Floyd on 02/22/2022Very knowledgeable sales reps friendly and eager to helpGreat Experience
by Neil Aledo on 02/22/2022I saw a vehicle in Autotrader that I was interested in. I called and was connected to salesman Jason Lyczak. I had a vehicle I wanted to trade in, took a few pictures, sent the pics to Jason, and within a short time had an offer that I… thought was fair. The whole trade in, paper work, and financing experience was handled in a timely and friendly manner. If anyone is looking to purchase a vehicle I wholeheartedly recommend Heller Ford in El Paso, Illinois and Jason Lyczak. Thanks again Jason.7 for 7
by Happy Customer on 02/08/2022I have purchased seven vehicle from Heller and the buying experience is always enjoyable. I can trust they are will find the right vehicle for me at a fair price. Anytime I have had questions or issues with my vehicles, they are always… ready to help.Great experience
by Chuck Charlene Neese on 01/31/2022My husband and I had been looking for specific features in our new F150. Heller Ford had the best prices and inventory in our search. When visiting family, we decided to make the trip to view possible matches to our desired features and… price. We were connected with Jason Lyczak who took time in listening to our request of specific details and asked questions to narrow the search to have vehicles ready to show upon our arrival. This made our decision much simpler and less stressful. He even extended a helping hand to aid my husband with his toolbox to the new truck. Jason offered outstanding customer service and we appreciate him making our experience a great one. Thank you!Great Dealership, ask for Jason!
by Chris Journey on 12/27/2021I drove from Kentucky because Heller Ford had the perfect Jeep Gladiator of my dreams! It was totally worth it! Working with Jason Lyczak was awesome, he was patient and understanding that I was driving from Kentucky and surprised me with… a soft-top and tube doors for the Jeep as extras that I was not expecting, totally awesome! The dealership has a great variety of inventory, with lots of models and trims to choose from at great prices. I haven't purchased a vehicle in a while and they made this experience very seamless and easy! The next time I'm in the market for a vehicle I will be giving Jason a call, and I recommend you do the same! Thanks again Jason!Great sales service
by Bill T on 12/03/2021I am a repeat customer of Heller Ford because of a great salesman, John Brown. John was attentive to my wishes and needs while purchasing my new Ford F-150. This was a “no pressure” purchase, which is why I returned to Heller Ford and… specifically sought out John Brown. If you’re seeking a new or used vehicle and do not want the high dealership pressure, I recommend John and Heller Ford.A happy Maverick owner
by Bruce Smith on 11/29/2021This is the second vehicle that I have bought from them in a little more than a year. Jason Lyczak was our salesman for both. He is an outstanding salesman. Extremely knowledgeable about the cars and very excited to show you. He is great… even after the sale. I enjoy buying a car when the salesman isn’t pushy. I had considered buying closer to where I live but went back because of Jason. We live nearly 1 1/2 hrs away. If I have any issues, I know that Jason will go to bat for me.Awesome!!
by Justin Lightfoot on 10/01/2021We worked with Brandon. He went out of his way to make sure we were taken care of. We got a fair price for the car and we got a great price on out trade in.Pandemic Relief
by Ford in my Future on 09/23/2021Got some relief from Pandemic doldrums by purchasing a new Lariat F-150 from Raef at Heller Ford. Very knowledgeable and friendly salesperson with the largest inventory to choose from in this area. He also went the extra mile in helping… me choose the right accessories for the truck.Best Dealership in Central Illinois
by WS3 on 06/24/2021I was skeptical of dealerships and this was my first purchase from one. They do not pressure you and give you as much information as you want. No pushy or greasy sales tactics. What you see is what you get. I will be a customer here for… life!
About our dealership
Heller Ford Sales is a top-notch Ford dealership that serves you with a smile and will help you drive away in your new or used Ford vehicle with the help of our knowledgeable staff members. Whether you’re coming to visit us from Chicago, Springfield or Champaign, know that when you visit our Ford dealership in El Paso, IL, you’ll be treated like you’re part of our family.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service