Customer Reviews of Napleton River Oaks Hyundai
Review type:
Excellent service
by Ryan on 03/20/2025Great customer service they never stop until you get your car my second time shopping with them and it’s a great experienceNapleton Hyundai River Oaks is where you want to buy your New/Used car
by Tamarea Carr on 08/29/2024I really enjoy working with Cortez Robinson at Napleton Hyundai River Oaks. I've purchased 10 cars from him from this same location. I always leave happy and appreciated by him and his colleagues. You can ask him a thousand questions even… the same question he always replies in a positive tone. The experience of buying a car from him is phenomenal. He's patient, very informative and goes that extra mile to make sure you're happy and satisfied. This is the place to buy your new car. Ask for Mr. Polo ( Cortez Robinson) when you arrive at Napleton Hyundai River Oaks to get the car buying experience I received. It's a 10 out of 10.Hello Tamarea, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
Great place to buy a car!
by Ziggy and Jevon on 06/02/2024Doggy the sales manager were honest and fair and did not lie to us like the others did just to sell you a car and to get you in there dealerships, this is the second vehicle we bought from Napleton Hyundai. Would definitely recommend this… dealership!Hi, we are very happy to have provided you with such a positive experience! Safe travels!
Lord Obas was Excellent!
by thoefle82 on 08/13/2018Lord took great care of us! We walked in and within 1 hour we walked out with a new Santa Fe at a GREAT price. He was very informative and even gave us a nice treat while we did paper work. He's very friendly and happy to answer any… question you might have. All the other Hyundai dealerships wasted our time with negotiating a price but Ziggy the GM came in lower than anyone else. He didn't waste time with silly games like other dealerships. I would recommend these guys to anyone looking for a great deal and experience buying a car. Tell them Travis sent you for a great deal :)Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!
Mr. Polo is AWESOME.....
by Taylor on 09/23/2017updated 10/02/2017This was my first major purchase. i had went to several other dealerships and everyone wanted 4000 or 5000 dollars down, and Mr. Polo, not only got me a loan with 1000 dollars down, he got me a new 2018 Accent....I cant believe it.....We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton River Oaks Hyundai and we hope to see you again!
My purchasing experience
by LizJohn2900 on 08/12/2017My Sales person was Lord Obas. He was very patient and experienced in all the car features,Thank you so much for sharing your experience working with Lord Obas! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
My brand new Elantra
by Lawryauna on 07/28/2017I had the pleasure of working work with Solomon when I visited river oaks Hyundai his customer service was great he answered any question I had with no problem ... thanks Solomon for helping me get my brand new 2017 Hyundai ElantraCongratulations on your new Hyundai Elantra! It is great to hear Solomon was knowledgeable and pleasant to work with. We hope to see you again!
Excellent Customer Service
by LaTonya on 06/09/2017I am very big on customer service, it's one of the services that I use to make most if not all of my decisions about a company. The Sales rep or Sales Associate, Lord Obas gave excellent customer service. He was super polite, very… professional. He listened to me and offered additional information to help me make the right decision. He made sure that I understood the process that was taking place every step of the way. He also gave a very detailed overview of the vehicle I was purchasing, walked me through using all of the technology and made sure I understood it all. Mr. Obas was very patient and was apologetic if he had to be away from us too long (he wasn't). He made a long process easier to deal with and not really seem as long as it actually was. He was OK with me calling him by his last name and not his first name : )!! Having worked in customer relations before, I definitely know what to look for when it comes to great customer service and He did an excellent job. -LaTonyaLatonya, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Above and Beyond Customer Service
by Tiffini W on 04/15/2017updated 04/25/2017I was extremely impressed with the above & beyond customer service i received from Cortez/Polo. I previously spoke to Cortez about purchasing a car and went to purchase the car on Cortez's OFF DAY., not only did he come in on his day off… but it was raining that day as well. Cortez came in and spent a lot of time going over everything, my options, financing, inventory the works! He was very patient, has a great personality, I did not feel the " usual sales pressure or scripted sales pitch" he was genuine. I would reccomend him to friends and family for a great experience and great deal!Tiffini, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent service from David
by Yadira on 04/20/2017Zero hassle for buying a car. Everything was smooth and easy. Thanks David.Yadira, we are so pleased you enjoyed your visit to Napleton River Oaks Hyundai! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
by paholski14 on 03/15/2017Very nice man. Worked very well with me and my grandfather to get a great deal!Thanks for leaving us this response. Wishing you a great day until the next time we meet.
Fantastic Salesperson!
by igotanewcar on 03/01/2017You know that feeling, pretty much when you walk in to a dealership, the "sales" vultures begin to descend upon your shoulders before the door even closes. Well, not at R.O. Hyundai. As I entered, I was politely and professionally… greeted by Brad Bradford. He was "low pressure" from the beginning. I was interested in a advertised pre-owned vehicle with intentions of trading in my existing vehicle. I liked what I test drove and we began to "crunch numbers" of my trade-in VS the selling price . We were able to negotiate the pricing & value of both vehicles without any excuses such as: "rock bottom price" or "Oh that's the internet price" or "that car was just sold but we have others to look at". I felt very comfortable doing business with Brad. He said he has 20 years experience in the car business and it shows through his professionalism. If you happen to find a vehicle that you like at this dealership, ask for Brad Bradford, He is a top notch salesman.Thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Hyundai Car buying experience
by jtrub728 on 02/10/2017Lord Obas was a very good salesman. He was knowledgeable and caring, and was committed to making sure that our personal needs were met. Looking forward to many years of good service from your dealership. Sincerely, John & Barbara TrubyJohn and Barbara, thank you for taking the time to share your kind words about Lord. We always love to receive great feedback!
Bob Wescott
by Raquilla on 11/29/2016Bob Wescott was a very helpful salesman. He made sure he stayed in contact with me an made sure I was satisfied with my new purchase. He had a lot of energy,great communication skills and I enjoyed him overall.New car sale
by StephVegas on 10/13/2016I would like to thank Zvaunte for doing an amazing job on getting my mom out of a terrible car. He went beyond his duties and answered all our my questions and concerns. Even with me living miles away he was still able to help me right… away. My mom came into the dealership and he showed her some very nice cars and finally found the best one for her. She's super happy to have something a lot safer and newer. I am recommending all of my Chicago friends and family to him at your Napleton River Oaks dealership. This was the best car buying experience I've ever seen. This dealership is honest and will not let you down. Contact Zvaunte he's the man! It's good to see Chicago still has some good people and dealerships around. Thanks so much Zvaunte!! Sincerely, Stephanie & WillaRob Felder
by Tweetipooh on 10/11/2016Help me finance my first vehicle at a very low price he treated me like his own child and purchasing their first car.Purchase Car
by Rudyash on 08/25/2016updated 09/07/2016I purchase a 2017 Hyundai Tuscan. My car salesman Mr. Solomon Yeman was very nice and professional. I highly recommend Mr. Solomon to anyone who is looking to purchase a car. My overall experience was very phenomenal!professionalism from sales representative
by mdtaylor55 on 07/14/2016updated 08/09/2016Solomon was very professional in servicing me with the purchase of new vehicle.New Accent
by Baileyboolee on 07/27/2016updated 08/05/2016I would highly reccomend Napleton Hyundai, my car finally went out on me and we called Mario and Solomon at Napleton Hyundai, they were very quick with giving us our options and very dedicated to finding the car and features we wanted.… Great warranty program available as well. We were beyond happy with our experience and our new car !Lord is great
by CONNIEBROWN on 07/12/2016updated 08/03/2016is another great experience to buy santa fe sport thanks Latoya and Lord Obas who made my husband laugh so many times that he forgot what time it was and didn't have to rush me thanks again LordQuick, Knowledgeable, and to the point.
by FBaxter7 on 06/20/2016Looking for my new Accent was a trying experience at most dealerships. At Napleton, I dealt with Bob Westcott who was one of the only salesmen to actually listen and work with me in a straightforward way. Everyone from Bob to Mr. Felder… (the manager) and even the employees in the finance office and the people who serviced my new car were courteous and professional. Would recommend!
River Oaks Hyundai, Providing Service, Quality and Everything In Between to Hyundai Drivers from Calumet City
From before you even walk into our showroom to long after you drive home, all of our customers here at River Oaks Hyundai become customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all starts with our extensive lineup of fabulous New and Used Hyundai models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- French
- Tagalog
- Vietnamese
Ryan, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
by Sue Tilly on 03/21/2025