Phillips Chevrolet of Bradley
Customer Reviews of Phillips Chevrolet of Bradley
Review type:
2023 Chevy Silverado
by Mike Miller on 12/23/2024Very unhappy in the process of doing a continuing oil consumption test took my truck in at 18000 miles for an oil change talked with the service advisor to make sure that we put the oil at the top of the hash marks. It was ignored. Oil was… overfilled Now we get to start all over again, continuing concerns with oil consumption’s blow by coming out of the oil fill spout is completely ignored this has been going on for two yearsOil consumption testing
by 😡dieseltruc on 08/04/2024Christine is a pleasure to deal with very professional very accommodating in a frustrating situation with this diesel pick up truckThank you for taking the time to write a review for Phillips Chevrolet! I will gladly pass that on to Christine! Your business is very much appreciated - happy motoring!
Pissed off customer
by Pissed off on 05/02/2024Not good. Didn't top off any fluids. Now I wonder if the oil was even changed !Please accept our apology for your experience at Phillips not going as it should. We are unable to contact you due to the limited information provided. Please contact our Service Manager, Christine Finch. She can be reached at 815-933-2251 x777 or chrisitne.finch@phillipschevrolet.com. Your business is very much appreciated.
Phillips of Bourbonnais
by Pjdabbs on 03/21/2023We stopped by to have them put air in our tire we thought was low because of the cold, they actually checked the tires and found a nail and fixed it for us thank goodness thank you service department at Bourbonnais we appreciate your helpThanks so much for taking the time to share your experience. We're happy to hear you were all fixed up and back on the road safely. Happy motoring!!!
Oil change
by Boooooooo on 10/09/2022Horrible wait times with an appointmentWe apologize for your experience at Phillips not going as it should. We are unable to contact you due to limited information provided. Please contact our Service Manager, Christine Finch, to discuss. Christine can be reached at 815-933-2251 x777 or christine.finch@phillipschevrolet.com. Your business is very much appreciated. Happy motoring!
Service department second to none
by Jeffery on 07/31/2021From the minute I walked in they were easy to deal with! Other dealer wouldn’t honor or work with me….this issue I had happened under warranty with no resolve - now outta warranty they said they could not help me! This place is on the… side of the customer for sureThank you for taking the time to write a review for Phillips Chevrolet of Bradley! I will gladly pass you kind words on to the Team. We appreciate you choosing Phillips for the service of your vehicle. Happy motoring!!
Poor service
by Justin on 12/04/2018Will never bring are car there ever again . Poor service and took advantage of my wife when she didnt need her tires balanced she meant to say alignment . Very Pissed off . Caled to talk with the service department and got mad at Art hung… up on him to have him call me right back , harassing me and telling me it's my wife's falt . Never again will I buy or service anything there again . Just like Brown & Brown taken advantage of .Thank you for taking the time to speak with our Manager, Art. We apologize for your wife's experience at Phillips not going as it should have. We're hoping you give us another chance. Thank you again for your feedback.
Ms Traci Suggs is the ultimate when it comes to customer service
by VCarlile on 04/06/2018We had warranties issues with a new RV trailer we purchase out of state. Ms Suggs was very responsive to our situation and went above and beyond to remedy our issue. She worked with the manufacture to insure that the repairs were correctly… done. She did not make any give any false promises, stayed in contact with us to keep us updated on the status of our situation. I would highly recommend Ms Suggs for any service issues related to an RV. Thanks again Ms Suggs for all you help.right to the point
by Troy on 01/03/2018Mark M in service was a specialist of great concern for our tire pressure issue very detail and concern gave us informative information and got right to be point indeed handle the situation
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Colorado
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
We apologize for your experience at Phillips Chevrolet of Bradley not going as it should. Our Service Manager, Christine Finch, will contact you. Your business is very much appreciated.
by Michael Maheras on 12/26/2024