Sam Leman Mazda
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Customer Reviews of Sam Leman Mazda
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Quick, easy and great purchase!
by Jacy on 04/14/2025
Consuela Regal helped us get our new CX-50 Hybrid, she was able to answer all questions, was thorough and super friendly! Matt helped us with the financials and was also helpful and friendly. Thank you both for taking the time to make sure… my husband and I got what we needed and to make sure we understood all of our options. Thanks again!
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Quick, easy and great purchase!
by Jacy on 04/14/2025Consuela Regal helped us get our new CX-50 Hybrid, she was able to answer all questions, was thorough and super friendly! Matt helped us with the financials and was also helpful and friendly. Thank you both for taking the time to make sure… my husband and I got what we needed and to make sure we understood all of our options. Thanks again!Ask for Justin
by Quintin on 02/25/2025Justin helped me purchase my first vehicle from a dealership. I had heard stories & rumors about how these things go…Justin dispelled any negative expectations. He was kind, thorough, patient & adaptive to my changes & questions. I am… pumped with my purchase & still do a double take after parking the car. I highly recommend Mazda & Justin is the person to see if you're interested!Incompetent Sales Staff
by Andy Pearson on 01/02/2025Incompetent sales team. We test drove the same car twice and negotiated a best price with sales manager Darryl. We spoke with salesperson multiple times about the same car. We agreed we wanted to move forward with purchasing and they… switched the price back to full price saying it was for a different car not even on their lot. We never even looked at another vehicle there.Passenger seating
by WAB on 10/23/2024First, I have to give a shout-out to my salesperson Dylan Hutchinson. He was patient with me as I thought through whether a Miata purchase was right for me... and my dog. Dylan answered my questions about the car factually, cheerfully… tolerated me bringing my dog to the dealership to estimate whether she could fit in the passenger seat or not, and at no time tried to pressure me into an unwanted purchase. Regarding financing and sale closing at Sam Leman - straight forward and functional. Some unneeded 'offers' made but no pressure when I declined. It was an OK experience. Nothing to write home about but nothing to complain about either. Would I buy from Sam Leman again? Yes. Would I buy from Dylan Hutchinson again? Absolutely! PS. Does my dog fit the passenger seat? Yes, but just barely.Justin Schultz
by Curt Hinrichs on 07/29/2024I recently purchased a Mazda CX-30 from Sam Leman Mazda in Bloomington,IL. I had been dreading the buying process for months. I dealt with Justin Schultz. He is a very knowledgable professional. Justin worked to put me in the right car for… my needs.I highly recommend him. Very honest and straightforward with me.The entire dealership was great to work with.I couldn't have asked for a better buying experience.A great experience!
by Sharri on 04/26/2024We recently bought a new car from Consuela. She was awesome to work with! She knew what we wanted and worked hard on our behalf to get this vehicle. She is very knowledgeable and makes the whole process seamless. I would highly recommend… working with Consuela if you are in the market for a car.Great Customer Service Justin Schultz
by Debbie on 03/25/2024Justin made car buying painless! Not only was he very knowledgeable about the Mazda product, he listened and was very pleasant to work with. We provided the equipment we wanted on our car and he provided excellent information to help us… pick the package that met our needs. He took the time during the test drive to explain the features of the car. On pickup day, he ensured everything was completed as requested by coming in on his day off! We love our Mazda CX 5 and highly recommend Justin Schultz based on our experience. Thank you Justin!! *****Great Experience
by Brooke Bear on 08/30/2023Consuela was absolutely amazing to work with! We dropped by with our one year old just to look at the Mazdas we'd viewed online and Consuela was able to sell us on our Mazda CX5 just by sharing her experiences with Mazda and showing us and… test driving cars. She was so patient with our one year old and even held him and showed him the keys in the lock box. Our experience with Consuela was excellent from start to finish and we love our new car!
The following reviews are more than two years old. They are not included in the overall rating.
9 reviews
Best sales representative
by Jill on 02/23/2023Consuela Regal, with Bloomington Sam Leman Mazda, was phenomenal in helping my son with his first purchase. She was super friendly, compassionate, and most importantly, not pushy at all. I will definitely be seeking her out specifically for… any future needs!Made it fun for a new car owner
by Amanda on 10/17/2022We purchased a car for our teen driver. Consuela made it fun. She helped surprise him with the car and revealed it with a bow. You can tell she loves her job and loves going above and beyond.Above and beyond
by Deepak B on 07/30/2022We worked with Kayla. She is the nicest person and was very patient with all our requests. We were not sure if we wanted a van or a large SUV and she took the time and patiently helped us look at several vehicles. She went above and beyond… to help us find the right van for us. We are loving the van and are so thankful to Kayla. Excellent service. I would very much recommend Sam Leman. We bought both our cars there. And definitely recommend Kayla. She is awesome!!Excellent service
by Alex on 03/11/2022Kayla was excellent! 10/10! After several test drives I finally decided to go with the 2022 Mazda CX-5. Kayla was transparent, worked with my indecisiveness, and educated me on the pros and cons of each vehicle I was considering, so I could… get the car that would fit my needs best.Kayla was terrific to work with!!
by Todd on 02/27/2022After we sent an inquiry, Kayla reached out to us and was wonderful to work with! She even went a cool video personalized to us, giving us a virtual tour of the car we were looking at. She did a great job. Definitely recommend her and Sam… Leman Mazda!!Fabulous service!
by Great customer service on 07/31/2021My daughter's CX-5 died 75 miles north of Bloomington in I-39 on our way home from vacation. After having it towed to Sam Leman's dealership, we left keys and a note (it was Saturday after Service had closed). I spoke with Dave in Service… first thing Monday morning and explained our situation. We live in Louisville and had to make arrangements to come get the repaired car. Dave was extremely helpful, courteous, professional, and competent. He had the issue identified and resolved on Monday. I picked up the car on Wednesday. Dave sent the courtesy shuttle to the airport to pick me up. I can't say enough great things about Dave and Sam Leman Mazda. Great customer service!Fantastic, friendly experience!
by Mark and Carol Cabaj on 05/11/2021Our recent car shopping was a positive experience due to the hard work of the following Sam Lehman employees: Justin Schultz, Joshua Zakery and Maurice Burkey. Working with these 3 men was a pleasure and we would be happy to deal with them… again.Nice friendly of long ago.
by A plus zervice on 11/11/2020As soon as I walked in I felt comfortable. In these trying times it's nice to have that feeling of warmth. Extremely nice to do business with.Tell you anything to get you there
by Ji12345 on 06/01/2018Payments ended up being $45/month more than what the total maximum out the door price was that we agreed upon before I drove 3 hours each way there and back!
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